CAREER SUMMARY:

Senior Quality Assurance Engineer with over 10 years of experience in manual & automation testing within the Banking and Telecom domains. 5 years of experience in UI automation with Selenium WebDrivers with Java. Tested Rest and Soap services with Postman, SoapUI & RestAssured. Worked in BDD and TDD Frameworks and managed requirements and defects in Jira on Agile env. Experience working in (CI/CD) GIT and Jenkins.

PROFESSIONAL EXPERINCE

Sr. QA Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Generate customer telephone numbers using Selenium WebDriver with Java for mobile device & network testing
• Built a robust framework to automate the Telegence application which produces customers telephone numbers
• The framework composed of Selenium WebDriver, Java, Maven, TestNG, POM, POM.xml, Apache POI etc.
• Validates APIs of agent code, order no. customer info, CTN, add - ons, products & services, payment methods, account overview in the SoapUI and uses RestAssured to automate Rest Services in IntelliJ with java.
• Uses BDD approach to create and execute Feature, Step Definition & TestRunner files using Cucumber & Java
• Provide BNS E2E testing first tier IT support to Validating CTN in Switch, Mind, HLR & HSS.
• Uninstalled and installed .APK & .IPCC files and verified the mobile applications features.
• Tested WIFI and lab network of VoLTE, and LTE using iPhones/LG/Samsung also collected device logs
• Network Testing Services & Analyzing mobile call traces in IRIS, JDSU, HLR/HSS, Access7 & Mind
• Testing Confidential mobility applications (Look Out, HIYA, Thanks App) on Android and iOS Operating System.

Sr. QA Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Used Selenium WebDriver in Java to Automate Confidential self-services activation portal (ASAP).
• Tested Confidential /Cricket Prepaid SIMs using mobile devices in the lab & production environment
• Activated and test Prepaid Mobile Customer Telephone number in the web portal and ASAP portal
• Performed WIFI, VoLTE, and LTE testing using iPhones/LG/Samsung & collected device logs
• Working on monthly release of Cricket CR/Enhancement and managing the project in ALM/QC
• Configuring Domestic and Roaming modes in TC and SCP side of jasper and Confidential & Confidential environment
• Testing Voice, SMS, MMS & Data Browsing in International Long Distance (ILD) and Roaming environment, using Confidential & Confidential Pre-Paid subscribers (25, 40, 50 and 60$ PP with or without ILD addon)

Sr.QA Integration Tester

Confidential, Atlanta, GA

Responsibilities:

• Performed daily sanity test in Agile environment of BBNMS/UVERSE orders using simulator
• Created Ericson/Alcatel devices (FTTN, IP-CO and GPON) and clone rules and scripts for those
• Created Switch, physical link and run Query in Oracle for Network Inventory.
• Analyze different UNIX log files and identify Error/Exception and report to dev to fix during sanity
• Analyze request/response/reply events in database and in UNIX by the task id and interface.

Sr.QA Test Analyst

Confidential, Atlanta, GA

Responsibilities:

• Create test cases, execute test cases, Identify, and manage defects in ALM
• Validate different credit card transactions for Confidential
• Validate conventional checks from Issue, access, processing and paid off.
• Create & analyze different data files / Flat files (vender mail file, all item file, Paid & return file, approved and declined file in File Manager and CICS.
• Use TSO for Copy and edit all item file, Tsys draft 5 file and post for batch run & verify data on response file(Re-bill, dispute, convenience checks etc.).
• Master in Re-bill Processing, Payment Reversal, Charge Back, Post amount Credit and Debit adjustment, investigate different events in CICS, Min payment adjustment, interest calculation, & Verify data package in WSDL & SOUP UI

Confidential, Atlanta, GA

QA Test Analyst

Responsibilities:

• Design & Execute Test cases in QC to perform Static, FIT, SIT, UAT of Confidential Online Banking application called Confidential which was the replacement of platform.
• Validate GUI Functionalities of Confidential online one stop banking solutions.
• Execute test cases to open, maintain and close checking, savings, MM & IRA accounts.
• Created test plan, and test cases for OFX & BOSS standard applications (CTI/IVR) called Speech Recognition Phone Pay (IVR) which is used to pay the bill through the telephone and is interoperable among WBP, telephone, wireless & Quicken (PFM) and capable of handling e-bills.
• Performed end-to-end test of MPVRU system (a web application), which support Web bill pay, touch tone input, Speech reorganization of spoken input (VRU adaptor)
• Developed VB scripts in UFT & Performed Sanity test of Channel Link.
• Create Data Driven Framework in Descriptive programming & maintain Share Object Repository.
• Create reusable actions and user defined custom functions as to click on Link, Image, web Buttons/Elements and manage drop down list in UFT.

Sr.QA Test Analyst

Confidential, Atlanta, GA

Responsibilities:

• Act as a point of contact and supervise the onshore testers for ISSP & Merlyn (Merlyn is a front-end Windows-based application. The Banking Center and Call Center Associates use to open, close, service, and maintain all deposit and loan accounts using Merlyn; ISSP is the Web-based replacement of Merlyn Platform .
• Coordinate hand off of testing efforts with offshore testers to ensure continuous testing with minimal duplicate effort. Actively participated in Daily status and defect calls.
• Coach and mentor other testers to follow best practices, develop test strategies, and test plans
• Verify different kinds of FORMS in Merlyn & ISSP
• Assign test scripts & defects, collect & compiled test status, create onshore test status report (TRM)
• Validate Functional Overview, Perform FIT, SIT and manage defects.
• Create test plan, test cases and execute test cases of deposit & loan applications.
• Create & Manage test lab in QC for each release and prepare release notes

QA Test Analyst

Confidential, Atlanta, GA

Responsibilities:

• As a test initiative lead, I did estimate and submit budget plan for several projects.
• Perform E2E testing /Regression of AI/AI Super user and CCTool.
• Upgrade and down grade of Primary bill plan, add/remove of secondary bill plan and promo ids via FHT and verify the activities are showing in CCTool and AI
• Swap/change/release of primary & secondary email ids via FHT/CCTool.
• Mange and add Customer profile, bill plan & method, set up Primary and secondary bill plan & email address & alias, email password thru core services (UNIX/XML/VI Editor), and verify those operations are available in Sybase database and GUI interface of User, Super user and CCTool.
• Work as a point of contact from onshore test point of view
• Arrange & maintain Pre UAT-& UAT for Confidential clients.
• Create, modify, and run UNIX shell scripts to add/restore lost promos via LPA.
• Restore, cancel, or activate customer via Collection Fallout Tool (CFT)
• Register DSL and Dial up customers (Bus/Cons) thru REAP, CRM & UNIX

Tools: Java, Selenium, RestAssured, Postman, SoapUI, Webservices/API, BDD/Cucumber, Gherkin, Git, Jenkin, ALM, UFT, Jira, Unix, Sql, putty, IntelliJ, Wireshark, FileZilla, iPOC, JDSU, IRIS, Access 7, HLR/HSS, Toad, Web Portal, Access 7, Geo Probe, POS, CRM, IBM 3270, CICS, TSO, Batch Job, File Manager, QMF, DB2 & Drafter