SUMMARY:

• Over 7+years of progressive working experience in Software QA and testing with diverse projects, clients and industry.
• Experience of working with BA for gathering information through meeting, brainstorming, focus group and transforming into BRD and FRD.
• Actively involved in User Acceptance Testing (UAT) and Training of the end users. Participated in cross - functional teams to reengineer and improve business processes.
• Experience in building Automation Frameworks in UFT / QTP using record and run.
• Experience in both Manual and Automated testing.
• Proficiency in HP/Mercury tools (Quick Test Pro, Quality Center/ALM).
• Experienced in using bug-tracking tool such as JIRA.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Hands on experience in working with HP tools Unified Functional Testing (UFT), Quick Test Professional (QTP), Application Lifecycle Management (ALM), Quality Center (QC).
• Expert in retrieving database information writing SQL Queries in Oracle and transforming data to information as needed.
• Worked closely with Corporate Finance and Treasury to institute new wire transfer procedures and new expense and clearing accounts.
• Extensively worked on back end testing in mainframe as well as SQL, DB2.
• Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in UAT and wrote Test Cases for UAT.
• Hands on experience in working with SOAP UI creating various test data for the entire Online Mortgage Application squad to help all the team in regression testing.
• Implemented Sanity Testing, Smoke Testing, White Box testing, Black Box Testing, GUI Testing, Functionality Testing, Positive and Negative Testing, Security Testing, Stress Testing, Integration Testing, System Testing, Volume Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client-Server Applications.
• Good skills for problem solving and Bug Tracking using Mercury Quality Center.
• Thorough knowledge of the SDLC (Agile, Traditional) models and methodologies.
• Worked in Agile environment from sprint planning discussing velocity for a user story to sprint retrospective discussing how could we get better.
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Maintained the Requirements Traceability Matrix (RTM), Test Matrix and also performed Gap Analysis.
• Analyzed Enhancement requests and Modification requests.
• Professional expertise in MS Office and MS Project.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

TECHNICAL SKILLS:

Operating Systems: Windows 7/8/10

Testing Tools: HP ALM, QC, JIRA, MTM, UFT/QTP, and SOAP UI

Reporting Tools: Rational Clear Quest, Quality Center

Databases: Oracle, MS SQL Server, MS Access, DB2 (IBM Mainframe)

Web Technologies: HTML, XML, and COLBALT

MS Office Tools: MS Office, MS Visio, MS project

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburg, PA

QA Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed and documented business requirements based on the analysis of loans and integration of credit processing workflow model.
• Reported bugs using JIRA, assure reports are easily reproducible and contains information.
• Performed As-Is and Gap analysis to develop detailed current business process flow diagrams and use those as the base to develop efficient To-Be business processes.
• Participated in QA/QC of the Performance Review System (web and Mainframe)
• Performed data profiling, data quality rules development and assessment using data quality and metadata tools.
• Extensively executed SQL on Data Base to download Data from DB2 (Mainframe) to Test environment in Data Bases (Oracle).
• Experience on Defect Reporting using Quality Center/Jira and following it up until the satisfactory resolution is obtained.
• Experience in sanity, backend, front-end, functional, integration, regression, smoke, cross browser, cross platform and automation testing using QTP/UFT.
• Created daily maintenance, set up of users, running of reports, report creation and training within the Jira.
• Understood the business logic, User Requirements and test-objectives to develop test plans, test cases based on the requirements involving risk management, risk analysis, credit derivatives, value at risk, risk & return optimization, mortgage rules and procedures, workflow and documentation.
• Create test suites for functional and regression testing using HP UFT 12.02.
• Generated UFT scripts with standard checkpoints, validation checkpoints and also Synchronization Points using the record and run feature.
• Retrieval and Member refresh and copy script for Mainframe systems. Created scripts and
• Performed Data Driven and Keyword Driven Testing.
• Created and executed SQL queries using Rapid SQL and scripts to validate data movement and generate expected results for UAT.
• Developed Use-Cases and Requirements documents to document business needs.
• Captured detailed requirements to convert data contained with acquired databases as part of a merger/acquisition effort
• Gathered requirements through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Coordinated and tracked all requirements and test cases using JIRA.
• Documented Functional Requirements and communication then across various project teams.
• Conducted brainstorming and JAD sessions with the clients and other business groups to propose future business processes and documenting project shareholder's requirements.
• Responsible for executing various UAT test cases.
• Responsible for supporting Users to understand the ALM Test Management Process during User Acceptance Testing (UAT)
• Performed Data Analysis and Data validation by writing SQL queries using TOAD
• Created Business Components in HP ALM for the reusable scenarios in reports testing.
• Responsible for Business Process Management (BPM) for development of various projects.
• Created and maintained the Requirement Traceability Matrix (RTM) between the requirements and other products such as design documents and test plans.
• Performed requirement walk through with the QA and off-shore development teams to transfer the knowledge of the business requirements.

Confidential, Des Moines, IA

Quality Systems Analyst

Responsibilities:

• Reported bugs using JIRA, assure reports are easily reproducible and contains information.
• Designed and executed Test Plans and Test Cases and generated Test Scripts and Test scenarios.
• Worked with WARP automation tool to seed a loan in Wells Fargo Core application.
• Worked closely with the developer to seed a loan from DEV environment to submit in UAT environment.
• Coordinated User Acceptance Testing with the UAT group to ensure the correct business logic.
• Worked closely with end-users and developer to develop a detailed understanding of the opportunities for improvement, then gathered requirements and prepared a comprehensive set of documents to define the specifications and business value of the system
• Identified data source for cash vault, commercial cards, deposits, ACH & Wires & treasury management checks
• Analyzed production issues and worked with the IT development team to determine root cause analysis, timeline of events and open HP Quality Central (HP ALM) tickets for releasing fixes in future maintenance releases.
• Analyzed the Data flow and UML Diagrams.
• Experience in sanity, backend, front-end, functional, integration, regression, smoke, cross browser, cross platform and automation testing using QTP/UFT.
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using ALM.
• Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement plans where appropriate.
• Understood core processes of the departments to provide input on re-engineering or streamlining opportunities.
• Opened several high severity defects in HP ALM to track and managed the defect lifecycle.
• Worked with the development team to resolve all the defects and updated the results of re-testing of defects in HP ALM.
• Created various test data working in SOAP UI to work for entire squad in one of the first agile environment for blend to help in regression testing.
• Worked exclusively with XML doing MISMO retry to submit loan from DEV environment to UAT
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams and Robustness Diagram using MS Visio according to UML methodology, thus defining the Data Process Models.
• Prepared Test plans, Test Cases based on business requirements using Quality Center.

Confidential, Columbus, OH

QA Analyst

Responsibilities:

• Developed test cases and scenarios in accordance to the technical specifications and project plans provided by the appropriate business analysts.
• Reviewed Business Requirement and Software Specification Requirements to achieve better understanding of the Application.
• Cross-sold all other Bank products and services, including Capital Markets (e.g. Debt Capital Markets, Derivatives, Equity Capital Markets, and Syndications), Treasury Management, Commercial Finance, Equipment Finance, Institutional Trust, Insurance, Asset Management, and International products.
• Prepared company and industry analysis, due diligence, and documentation for credit-related projects including treasury management products, working capital lines, term loans, growth capital, marketing expenditure lines, reorganization financing, and recapitalizations
• Assisted in modifying test plan.
• Reviewed and analyzed requirements.
• Interacted with developers and Business users from time to time to better understanding of the application.
• Created test cases for Manual testing
• Performed Sanity, Smoke, Functional, Security, Configuration and User Acceptance testing manually.
• Developed test scripts using QTP to perform functional and regression testing.
• Conduct Integration testing using QTP on all system components and interfaces to validate their data exchange with each other and other systems with in the network.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Credit Profiling, Treasury /Cash Management, and Marketing Analysis. Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Managed software artifacts for the suite of investment products such as Online Banking and Brokerage, Insurance etc.
• Acquired extensive knowledge of financial products and services, such as Fixed Income investments, Equities, Derivatives, Mutual Funds, Brokerage, portfolio management, Cash Management & Asset management.
• Proposed solutions to reporting needs and develop prototypes using SQL and Business Objects that address these needs.
• Involved in the system workflow analysis and contributed to the overall work flow diagram for the website.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Interacted periodically with developers to resolve technical issues.
• Manually conducted Positive Testing and Negative Testing.
• Conducted Back End Testing on Oracle DB using SQL.
• Performed Stress testing.
• Work in conjunction with the Requirements Analyst and other testers to create and organize Software Requirements in Quality Center.
• Quality Center was used to create the Test Plan, store the test cases and run the test cases
• Involved in creating test set in Quality Center and exporting test cases in to Quality Center.
• Involved in installation of the Quality Center and used Quality Center for requirements management, planning, scheduling, running tests, defect tracking, managing the defects and executing the test cases.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Test cases preparation and Execution, Defect reporting.
• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Gathered requirements to conduct and schedule various tests.
• Interacted with developers for defect fixes. Used Jira as defect tracking tool.
• Worked with Issues and Risks involved with the project based on the Scrum development method of Agile manifesto
• Involved in running many batch jobs in order to retrieve data from the Mainframe
• Analyzed test cases and came up with manual and mainframe functional related test scenarios and scripts.
• Prepared and executed test scripts for Application build on SOA architecture and for Mainframe application
• Performed Sanity Testing & Smoke Testing.
• Designed Functional Libraries, Functions, and Subroutines, Common functions, Regular Expressions and Environmental variables in UFT.
• Responsible for writing and executing the test cases for GUI, hardware and communication interfaces using HP ALM.
• Interface with other teams to gather detailed technical requirements and reconcile any scope changes also involved in coordination as well as execution of unit, system and integrated testing
• Create Test lab and map the defects directly to the requirements in the HP ALM and run Reports.
• Maintain Traceability Matrix: Ensure that all the Test Cases are updated in the HP ALM along with Master Test Plan.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Participated in requirement analysis and prepared systems test documents.
• Created different manual and goal oriented scenario to sketch real time scenarios in production.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Used Correlation to parameterize dynamically changing parameters like Message ID’s, Session ID’s.
• Analyzed various graphs generated: Monitors, Network Monitor graphs, User Graphs, Error Graphs, Transaction graphs and Web Server Resource Graphs.
• Validated the integrity constraints on the database by creating Procedures and Functions.
• Wrote and tracked the defects using HP ALM and communicated with the developers.
• Participated in meetings and walkthroughs and defect report meetings periodically.
• Prioritized, evaluated, monitored defects and Analyzed Defect History