SUMMARY

• Over 13 years of IT industry experience in requirements analysis and functional testing of software business critical systems within diverse team settings.
• Extensive experience in authoring and drafting Test Flows, Test Plans, Test Strategies, Test Estimates, Test Schedule, Test Scenarios, Test Scripts, Test Specifications, Test Summaries, Test Procedures, RTM, Use Cases and Test Status Reports.
• Created and executed test cases for claims processing, Billing and policy updates, Verified back end data for data conversion and as per mapping documents, Validated loss assessment calculations for Property and Causality claims processing
• Strong knowledge of test/development methodologies like Object Oriented, Agile/Scrum, Test - driven development (TDD), Requirement based, Risk based and Priority based.
• Experience with Agile/SCRUM methodology with Product and sprint backlogs, Burndown chart and participated in daily scrum meetings
• Experience in User Acceptance Testing (UAT), Performance Testing, GUI Testing, Functional Testing, System Integration Testing, Regression Testing, End-to-End, Data Driven, Keyword driven Testing, Data Base Testing and White Box testing for manual and automated test efforts using an array of cutting-edge technologies.
• Outstanding analytical and problem solving abilities coupled with leadership, decision making multi-tasking and technical consultation.
• Extensive experience with BPM, ERP financial and HRMS systems, Data Warehouse and ETL end to end processes, OLAP, OLTP and Business Intelligence reporting tools.
• Good knowledge of Project Migrations, Build Release management, Software development life, Cycle (SDLC), Project management life cycle (PMLC), ISO 9001 and CMM methodologies.
• Experience in Managing and coordinating with onshore and offshore teams

TECHNICAL SKILLS

Test Management: MS Project Test Scheduling, Test Director/ Quality Center, Rational Quality Manager, Silk Central Test Manager. Pega Test Framework

Mercury Interactive/ HP: QuickTestPro 11.0/10.0/ 9.5/9.2/8.0 , Business Process Testing, Win Runner 8.0/7.5, Load Runner/ Performance Center 8.1/ 9.2/ 9.50 , Test Director/ Quality Center 10/9.0/8.2/7.5 , QC- ALM 11.0, HP Service Test

IBM Rational Suite: RationalRobot 2003/7.0.2/6.0.0 , Rational Functional Tester 8.0/7.0, Rational Performance Tester 8.0/7.0, Rational Clear Quest 7.1/7.0.1, Rational Clear Case 7.1/7.0.1/7.0.0

Silk Suite: SilkTest 2006/8.5/8.0/7.6/7.5

Bug Reporting: Rational Clear Quest, Quality Center, Silk Central Test Manager, PVCS tracker, MS Access, Serena Change Man Dimensions

Version Control: PVCS Tracker, Rational Clear Case, Visual Source Safe 2005, Control Version System CVS

Scripting languages: TSL, SQA basic, 4 Test Language, Java script, VB Script, HTML, XML, SOAP

Programming Languages: C, C++, C#, Java, Python, PERL, Visual Basic 5.0, OS/400 CL, COBOL, .Net

Operating Systems: Windows XP/NT/2000, Windows mobile, DOS, Mac 10.4, AIX UN IX, LINUX, AS/400, OS/2

Databases: Oracle 10g/9i/8i/7.3, MS SQL Server 6.5/7.0/7.5/2000 , IBM DB2, Sybase12.0/11.0, MS Access

Web development: HTML, XML, VBScript, Java Script, Oracle-Financials ( PeopleSoft)

MS Suite: MS Office 2000/2003/2007 (Word, Excel, PowerPoint, Outlook), MS Visio, MS Project

Data Modeling: Dimensional Data Modeling, Data Modeling, Star Join Schema Modeling, FACT and Dimensions Tables, Physical and Logical Data Modeling

Data Analysis: Data Analysis, User Requirement Gathering, User Requirement Analysis, Gap Analysis, Data Cleansing, Data Transformations, Data Relationships, Source Systems Analysis and Reporting Analysis

PROFESSIONAL EXPERIENCE

Confidential

QA lead

Responsibilities:

• Participated in design sessions for Project Inception, elaboration and development phases and created SDLC Artifacts
• Created and executed test cases for claims processing, Billing and policy updates
• Verified back end data for data conversion and as per mapping documents
• Validated loss assessment calculations for Property and Causality claims processing
• Worked on Agile/SCRUM methodology with Product and sprint backlogs, Burndown chart and participated in daily scrum meetings
• Conducted DCO sessions and business process design sessions
• Created Discovery Maps, Application Profiler and Application Accelerator documents
• Tested screen flows for Various RFS types and tested the application for End to End flows.
• Updated and maintained the reference data tables to synch up with approved setup data excel sheets.
• Validated Decision tables and Map values and tested the application for various inputs
• Logged in as Work Mgr and tested the Bulk processing of Transfer Work Items to work users and Work Baskets
• Analyzed and Tested the Client and Vendor Portals as per the approved requirements
• Created Test cases and executed various screen flows, Harness and flow actions.
• Logged in as Work User and tested the end to end application functionality for field activities, service plan and Post Bind services quote.
• Extensively used Tracer tool to debug rule execution and Clipboard tool to view data in memory pages
• Wrote SQL queries to retrieve data from backend tables- PC Work, PR OTHER, and custom transaction tables
• Extensively used HP Quality Center for Test planning, Test Execution, Defects Tracking and Traceability.

Environment: Guidewire- Claims Center, Policy Center, Billing Center, Visio 2007, HP Quality Center ALM 11.0, SharePoint 2007, PEGA, Java 1.5, SOAP UI, Rally, Ariba, DB2, WINS, AS/400, Aqua Data studio, Microsoft Word 2007, Microsoft Excel 2007, MS PowerPoint 2007, Visio, UAT

Confidential

QA Analyst - Lead

Responsibilities:

• Created various SDLC test artifacts for different modules in the application by analyzing business requirements, UI and technical specifications.
• Oversee the installation of new builds into the thick client systems, test environment set up and maintenance for every release
• Worked on Agile/SCRUM methodology with Product and sprint backlogs, Burndown chart and participated in daily scrum meetings
• Reviewed Test Strategies, Test plans, and Test Cases for accuracy, requirement coverage and covers all scenario types

Environment: Windows 8/7, .NET Frame work 3.5/4, IE 8/9, XML, IIS 7.0, Visual Studio 2010, HP ALM Quality Center 11.0, SQL server 2008, Rational Functional Tester 8.1, Rally, VM Ware tools 9.0, MSMQ, MS office tools 2013 - Word, Excel, Outlook, Power Point, Project and Visio

Confidential, St. Louis, MO

QA Analyst

Responsibilities:

• Participated in DCO sessions with the Stakeholders to get a high level understanding of the project and coordinated in creating user stories and planned the Sprints in PMF.
• Involved in High Level Design & Implementation review meeting with team leads to go-over class structure and architectural changes within CPS
• Validated PRPC Decision tables, Decision Maps, Declarative expression rules, flow rules
• Tested the Dispute creation using batch dispute processing and validated the disputes that would be assigned to different segments of the organization for review and accounting approvals.
• Created and tested ad hoc disputes using work User Portal for CPS application
• Worked on Testing of transfer of work items to work users and work baskets and validated graphs and charts using work manager portal
• Tested various PEGA reports- List reports, Summary reports, and Sub reports
• Extensively used Tracer tool to debug rule execution and Clipboard tool to view data in memory pages
• Analyzed various PEGA Logs- System Log, Alert Log, and Alert Security Log
• Validated Class structure, Rule Sets, Access group, Flows, Harness and Section.

Environment: PEGA PRPC 6.1, PRPC BIX 2.3/ 6.3, Smart Dispute, IBM Web Sphere6.1, Oracle 10g, SoapUI, PuTTY, PTF, Visio 2010, Toad, JavaScript, HTML,CSS, Agile/Scrum, Quality Center, Windows XP, MS word, MS Excel, Application Profiler and Application Accelerator

Confidential, Scranton, PA

Technical Tester

Responsibilities:

• Handled Server restarts and cache clean requests for QA environment
• Involved in DCO sessions with Business Architect / LOB to go over requirements for each phase.
• Involved in designing the class structure, business flows, User Interface and identifying Work and Data properties
• Tested the PEGA -Mobile solution application to access Case Manager Portal via Mobile browsers using Pega Mobile to enable Mangers to view Work queues and priority items from their mobile devices
• Analyzed the Log files for System Performance issues.
• Tested the Pega Services and Connectors (File, SOAP)
• Analyzed various PEGA Logs- System Log, Alert Log, and Alert Security Log
• Tested various PEGA reports- List reports, Summary reports, and Sub reports
• Extensively used Tracer tool to debug rule execution and Clipboard tool to view data in memory pages

Environment: PEGA PRPC 6.1, BIX, MS Visio 2003, Java, J2EE, HTML, XML, Java Script, WindowsIBM Websphere, RAD 7.0, JMS, MQ, Struts, JDBC, XML, SOAP UI, Unix (AIX), Mainframe (X-Session), Web Services, JavaScript, Visio, JNDI, SQL, DB2, Team Track, Windows XP

Confidential

QA Analyst

Responsibilities:

• Participated in design sessions for Project Inception, elaboration and development phases and created Test Artifacts- Test plan, Test Cases, End of Test reports.
• Tested the Interface to send attachments electronically and save it in the external application Image Right
• Validated Decision tables and Map values and tested the application for various inputs
• Coordinated with BAs in creating Discovery Maps, Application Profiler and Application Accelerator documents
• Logged in as Work Mgr and tested the Bulk processing of Transfer Work Items to work users and Work Baskets
• Tested the various Portals and Gadgets depending on Clients requirements.
• Created Test cases and executed various screen flows, Harness and flow actions.
• Tested the Page list, Page group, and value list functionalities by selecting multiple sets of data
• Logged in as Work User and tested the end to end application functionality form Insurance Quote to Acceptance
• Worked on Testing the flow Customizations based on requirements
• Extensively used HP Quality Center for Test planning, Test Execution, Defects Tracking and Traceability.

Environment: Guidewire- Claims Center, Policy Center, Billing Center, PEGA 6.1, COBOL, Visio 2007, HP Quality Center 10.0, SharePoint 2007, Java 1.5, SOAP UI, Oracle, Testing, Microsoft Word 2007, Microsoft Excel 2007, MS PowerPoint 2007, MS outlook 2007