EXPERIENCE SUMMARY:

• A Dynamic Quality Assurance Lead, Business Analyst and Project Manager with 13+ years of experience. Expert in working with Business Systems Analysts and Project Management for requirement analysis, coordinate test and implementation activities, and provide estimates of QA time and resources for testing.
• Played a vital role in delivering several Business Critical applications on time with top notch quality. Go to person and well known to manage critical situations & result oriented.
• Strong understanding of AGILE and V&V project management methodologies. Known for ability to produce high - quality deliverables that meet or exceed timeline and financial budget targets.
• Have utilized MS Project to manage Project Budget and Project Schedules extensively.
• Used MS PowerPoint Presentation to create one pager which represents project Status key delivery milestones.
• Gained expertise in Data Analysis and Reporting and have been using these skills set for projects related to Requirements Management, Configuration Management, Project management.
• Strong Experience in SDLC, STLC and QA Methodology.
• Experience in Service now, Mobile Testing, People soft Finance/HR Testing, Mainframes, AS400, Interfaces, SAP HR Testing, Application Testing, Compatibility Testing, Web Testing, Localization Testing, Regression Testing, UAT and End to End testing of applications
• Experience as BA for couple of Projects and prepared a User Guide for the Proprietary tool developed for one of the client. Participated in road shows.
• Used to communicate with both QA and Dev to help the team develop the requirement and track the work .
• Experience in onsite/offshore team coordination, strategic planning and mentoring of resources and setting up daily priorities including sizing/estimation.
• Responsible for daily/periodic deliveries, status reporting and project communications to QA Manager as well as entire Project Team including Business.
• Manage and execute the test process using Agile-Scrum Methodology. Adhere strictly to Agile practices & firm believer in Agile methodologies.
• Responsible for System and Integration testing sign off. Hands on experience in QA tools, infrastructure, and test automation.
• Proficient in change Management and Build Deployments to various environments.
• A strong communicator and team player with excellent inter-personal skills and customer interaction, negotiating capabilities. A quick learner and mentor with the ability to make solutions-oriented, creative, and innovative contributions in highly demanding situations. Ability to handle multiple tasks and work independently as well as in a team.
• Expertise in key QA methodologies including creation of test plans, test cases, reports, and defect management.
• Responsible for End to End Test Coordination of a complex business system.
• Played the role of Scrum Master when there is a need.
• Knowledge in REST and SOAP UI
• Trained in QTP, IBM Cognos, Verint WFM (Impact 360),Selenium.
• Proficient in all stages of a full Life cycle implementation from Requirement Gathering, Design, Testing, Roll out, and Support
• Extensive experience in Mobile Testing (iOS and Android), Web Testing and Application Testing in Various Domain’s.
• Micro-s in ServiceNow for HR Integrations, Automated Test Framework and Agile and Test Management Implementation
• Extensive Experience in Managing Build Deployments for Various Environments to have a smooth Testing Phase and Production Deployments of the Builds successfully and Responsible for the Production Install Signoff .
• As Project Manager, contributed to periodic Product (Roadmap based) Backlog refinement and grooming sessions along with Product owner, Architect / Sr Developer and Team members.
• Extensive experience in both Implementation and Upgrade projects on SAP HR, SAP CRM and Peoplesoft (FI,HR)
• Very good at preparing Trending Charts, Monthly metrics, Weekly Dashboards, Audit Reports and account level Dashboards for the higher Management.
• Extensive Experience at handling Multiple Projects and Delivering the Projects on time as a Project Manager.
• Act as a Test Consultant with extensive knowledge in user interface, analyzing system specifications and business requirements, Test Plan Formulation, Test Strategy process implementation, Process Improvement Plan, Developing Business/Functional Scenarios, System Analysis Validate requirement traceability and testing coverage, Test cases, Test Data, RTM, Testing Frameworks, Effort Estimation Sheet, Product/Project Environment Checklist, Root cause analysis and Defects Analysis Reports(Defect Metrics) etc.
• Works closely with Business Analysts and Applications Development Team during software Analysis, development to include areas of applications development, operations/technical support and security.
• Experience in Scanning docs (Blue prints, e.t.c ) properly which are requirement for managing the documentation and for result tracking in salesforce system and other Management tools.
• Strong experience in Functional Testing, Integration Testing, Incremental Integration Testing, Negative Testing, Black Box Testing, Database Testing, UAT, Unit Testing,GUI Testing, Comparison Testing, Compatibility Testing, Reliability Testing, System Testing, Regression Testing, Navigation, Forms, Link, Page content etc and System IntegrationTesting on client server and web based application along with mobile applications.
• Participated and conducted regular Internal Audits on various departments and reviews to ensure programs maintain SEI CMMI, ISO 9001 compliance and provides recommendations to improve processes. Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings.
• Proficient in Handling Multiple Projects independently with Onsite-Offshore Model successfully and delivered projects with Team sizes of 5-21.
• Knowledge on Informatica ETL process, creating workflows, executing sessions and debugging issues.
• Excellent analytical, problem-solving and trouble-shooting skills.
• Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.
• Executed Informatica workflows through workflow monitor and debug any issues.
• Experience with 3Rd Party Interface and Integration Testing familiarity with file layouts, field mappings, Source and Target Mapping etc.
• Solid experience in database testing (Data validity, Integrity, performance etc.) using SQL on ORACLE, SQL Server.
• Prepared many QA Templates which were used across the accounts and documents on the tools.
• Execution of automated selenium scripts using Git, Eclipse IDE.
• Excellent Knowledge in Ms-Office (Word, Excel, PowerPoint), Ms-Access, MS Visio, Load Runner, ITIL .

TECHNICAL SKILLS:

Domain: SAP ERP/ECC, Retail, POS, E-Commerce, CRM, Healthcare, ENU, Banking, Securities

Application: SAP HR (PA, OM, Benefits, ESS/MSS, Time Management, Payroll), PeopleSoft FI (AP, PO)PeopleSoft HR, Office 2010, Oracle SQL, PHP My admin, Microsoft Dynamics AX R2, CRM.

Tools: Test Director, Quality Center, BPT, SAP TAO, FileZilla, IBM Congo s, Salesforce, SVN PerforceMainframes, AS400, EZTEST, HP QTP/UFT,HP QC, Selenium, WASAU, Team foundation server, Visual studio 2013, Client central, Jira, Informatica 9.5/9.1/9.x Repository ManagerMapping Designer, Workflow Manager and Workflow Monitor), Siebel, PowerShell, MTMService Now and ServiceNow Automated Test Framework.

Platforms: Ms-Dos, Windows, iOS, Android

Languages: C, C# .NET, VB .NET, PHP

RDBMS: Oracle (SQL), SQL Server 2005, MS Access, DB2,MongoDB,TOAD.

Web Technologies: HTML, HTML 5, CSS, VB Script, ASP.NET

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

BA/QA Lead

Responsibilities:

• Responsible for the Deliverables of the Project and would directly interact with client and other stake holders.
• Key decision maker on setting up the project milestones. Devise a plan to meet the project milestones and executes software testing strategies to meet Business Requirement within the planned time with top notch quality.
• Proficient in performing Component Testing, Functional, SIT, Regression and UAT.
• Conduct Bug triage meetings involving product owners, stakeholders, and the dev team.
• Experience in sizing the projects (small to large scale), resource management, resource loading and balancing workload within resources.
• Experienced in creating and reviewing software testing artifacts like test plan, test strategy, test scenarios, test cases, test summary reports, production plan etc.
• Expertise in Scripting and execution using Service now application for multiple clients at the same time.
• Extensive knowledge on creating and reporting different metrics like daily, weekly, monthly reports.
• Extensive knowledge in managing release schedules, pulling up teams to address production issue and point Releases.
• Experience in Testing service now modules Incidents, knowledge, Assets, CMDB, Service Catalog, User admin etc.
• Understand the requirements from stake holder and create Requirement documents and create User stories for sprints.
• Help the Product owner to find the gaps and create requirements(stories) to bridge gaps and impacts.
• Experience in creating Scrum Tasks, Epics, and identify the requirement gaps.
• Help the client to create UAT scenarios and facilitate with UAT.
• Create Materials for the End users including the Q&A for smooth transition to the Client.
• Help the Dev and QA Team for any clarifications on the process for the smooth completion of sprints to meet the definition of Done.
• Experience in scripting and execution of Service Now ATF test cases.
• Experience in identifying the feasibility of ATF based on the requirements (Feasibility study).
• Expert in finding ambiguities at early stages of development attention to detail.
• Expert in Auditing the stories and doing Gap Analysis for the stories in UAT status as well.
• Create test data, positive and negative scenarios based on the acceptance criteria, mapping documents and transformation logic to analyze the business flow for System &Integration testing and to expand the test coverage.
• Responsible for daily/periodic deliveries, status reporting and project communications to QA Manager as well as entire Project Team including Business.

Environment: Service now, Salesforce, ServiceNow ATF

Confidential, Austin, TX

QA Lead

Responsibilities:

• Responsible for the Deliverables of the Project and would directly interact with client and other stake holders.
• Key decision maker on setting up the project milestones. Devise a plan to meet the project milestones and executes software testing strategies to meet Business Requirement within the planned time with top notch quality.
• Proficient in performing Component Testing, Functional, SIT, Regression and UAT.
• Conduct Bug triage meetings involving product owners, stakeholders, and the dev team.
• Experience in sizing the projects (small to large scale), resource management, resource loading and balancing workload within resources.
• Experienced in creating and reviewing software testing artifacts like test plan, test strategy, test scenarios, test cases, test summary reports, production plan etc.
• Expertise in execution using Microsoft Dynamics in CRM Module and ADS II Integrations.
• Extensive knowledge on creating and reporting different metrics like daily, weekly, monthly reports.
• Extensive knowledge in managing release schedules, pulling up teams to address production issue and point Releases.
• Use Service now application for Defect and Tickets.
• Responsible for Regression Testing for every Release for the Orgs which implements BPF’s.
• Create test data, positive and negative scenarios based on the acceptance criteria, mapping documents and transformation logic to analyze the business flow for System &Integration testing and to expand the test coverage.
• Responsible for daily/periodic deliveries, status reporting and project communications to QA Manager as well as entire Project Team including Business.

Environment: Microsoft Dynamics CRM, SQL,ADS II, Microfocus Application Life Cycle Management- HP Quality Center, MTM, TFS, Salesforce and JIRA.

Confidential, Houston, TX

BA/ QA Lead

Responsibilities:

• Responsible for the Deliverables of the Project and would directly interact with client and other stake holders.
• Key decision maker on setting up the project milestones. Devise a plan to meet the project milestones and executes software testing strategies to meet Business Requirement within the planned time with top notch quality.
• Proficient in performing Component Testing, Functional, SIT, Regression and UAT.
• Conduct Bug triage meetings involving product owners, stakeholders, and the dev team.
• Experience in sizing the projects (small to large scale), resource management, resource loading and balancing workload within resources.
• Experience to find the Gaps in the requirements and help create new requirements.
• Experienced in creating and reviewing software testing artifacts like test plan, test strategy, test scenarios, test cases, test summary reports, production plan etc.
• Expertise in execution using Microsoft Dynamics AX
• Extensive knowledge on creating and reporting different metrics like daily, weekly or monthly reports.
• Extensive knowledge in managing release schedules, pulling up teams to address production issue and point Releases.
• Use Service now application for Defect and Tickets.
• Responsible for Regression Testing for every Release.
• Create test data, positive and negative scenarios based on the acceptance criteria, mapping documents and transformation logic to analyze the business flow for System &Integration testing and to expand the test coverage.
• Responsible for daily/periodic deliveries, status reporting and project communications to QA Manager as well as entire Project Team including Business.

Environment: Microsoft Dynamics AX R2 2012 (Finance, SCM,HR), SAP HR, SQL,SAP Payroll, Microfocus Application Life Cycle Management- HP Quality Center, MTM, TFS, and JIRA.

Confidential, Austin, TX

Lead/Project Manager

Responsibilities:

• Key decision maker on setting up the project milestones. Devise a plan to meet the project milestones and executes software testing strategies to meet Business Requirement within the planned time with top notch quality.
• Extensive Experience in Preparing the Project Road Map planning and creating Swim lanes.
• Hands on experience in coordinating / managing end to end testing for larger projects involving multiple 3rd party Vendors .
• Manages and communicates effectively on all aspect of project scope and change management
• Develops and manages project plans for assigned project to facilitate the establishment of estimates, timelines, milestones, risk assessments and contingency plans
• Present Project Status updates in internal project status meetings and customer meeting.
• Successfully generated and published Project timeline and Milestones using MS-Project.
• Defined Project Budget tracked and maintained expenses to ensure that project finances are on track per the budget.
• Mitigate and Escalate Project related issues and risks to upper management.
• Successfully hosted and organized weekly customer Project meetings.
• As Project Manager, contributed to periodic Product (Roadmap based) Backlog refinement and grooming sessions along with Product owner, Architect / Sr Developer and Team members.
• Prepared User stories and delivered till defined Acceptance criteria as per definition of 'Done' was me
• Facilitated Sprint Planning sessions, daily Scrum meetings and subsequent Sprint Backlog updates.
• Developed Systems scope and project objective.
• Generated Quotations base on customer change request (CR)
• Review and approve Change Requests as part of change control board CCB.
• Created and maintained Systems requirements.
• Conduct Bug triage meetings involving product owners, stakeholders, and the dev team.
• Design production test s to validate the applications after the production installs.
• Experience in sizing the projects (small to large scale), resource management, resource loading and balancing workload within resources.
• Experienced in creating and reviewing software testing artifacts like test plan, test strategy, test scenarios, test cases, test summary reports, production plan etc.
• Understanding of Oracle SQL and Mainframe commands.
• Extensive knowledge on creating and reporting different metrics like daily, weekly or monthly reports.
• Extensive knowledge in managing release schedules, pulling up teams to address production issue and point Releases.
• Responsible for Regression Testing for every Release for all the 4 projects.
• Proficient in performing Functional, Integration and Regression Testing.
• Developing and Execution of automated scripts using selenium.
• Create test data, positive and negative scenarios based on the acceptance criteria, mapping documents and transformation logic to analyze the business flow for System &Integration testing and to expand the test coverage.
• Responsible for daily/periodic deliveries, status reporting and project communications to QA Manager as well as entire Project Team including Business.

Confidential, Austin, TX

Project Manager and Build Deployment Manager

Responsibilities:

• Expertise in Functional, Integration, Device OS, Release Candidate and Release Regression testing of Mobile software in support of the Mercury application including requirement analysis and clarifications, test strategy definition and execution.
• Performed Mobile QA Application Testing by validating the functionality on native Mobile apps in different mobile platforms like Android, iOS etc. Verified all the functionality for the application in different downstream systems to make sure the functionality is working.
• Done the Testing of new Operating Systems and devices to assess impact to Schwab’s Mobile Apps.
• Review and write test cases to test the application in Quality Center 9.0 and 11.0(ALM)
• Reviewing the Test Reports and Preparing Test Summary Report and Weekly status report to higher Management.
• Conducted system testing, functional testing and Regression testing thorough out the project in various iterations/Sprints
• Performed Defect Tracking & Management in JIRA and generated automated daily reports using JIRA API.
• Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings.
• Experience in deployment of the Build components into various environments.
• Responsible for Build Development by gathering the Build components adhering to strict timelines.
• Responsible for Verification of the Build components to be deployed into various Environments to facilitate continuous Testing.
• Responsible for deployments of builds into Pre-Production Environments and Testing as well.
• Responsible for Production Installation and support every month and providing approval to the client management .
• Executed automated selenium Test cases when required to Deliver on time.
• Analysis & review of Business Requirement Document.
• Working with Subject Matter Experts, Business Analysts and Project Management to review the requirement documents (Requirement Analysis), solution proposal documents, coordinate test and implementation activities. Provide estimates of QA time (Test Effort Estimation) and resources for testing.
• Preparing test artifacts such as test strategy, test plan, test cases for the new and old features based on functional specification documents. Participating in walkthrough and review meetings to finalize the documents and testing scope coverage.

Environment: MongoDB, HTML, JavaScript, OnDemand, Selenium, Win8, iTunes, Mainframes, Microfocus Application Life Cycle Management- HP Quality Center, MTM,Confluence, TFS, Client Central, Protractor, WASAU, PowerShell, Performance Center and JIRA.

Confidential, Richardson, TX)

Project Lead (AS400, Web Testing/Application Testing)

Responsibilities:

• Testing the CDS Screens which is a Web Based application and also validate in the backend using SQL.
• Testing the AETNA Preprocessor with the help of File zilla, SQL Developer, AS400 and Sales force tool.
• Lead and manage project execution modules bringing in technical, functional, process or other core ERP product created expertise. Was Involved in Testing the EZTEST Tool with the help of EZTEST Web, AS400.
• Good at Auditing the Testing and Dev output and responsible for pushing the Health plans into production Environment. Managing Multiple Vendor teams & Stake Holders. Responsible for the Reports to the Client Directors.
• Responsible for Streamlining the QA process by creating Audit Report and various teams to follow the process.
• Execution of automations scripts in QTP.
• Validation of the Relationships, Tabs, Layout and Fields in salesforce custom application.
• Good at Tracking & managing the project using Salesforce. Prepared Salesforce materials to the Team.

Environment: BB, FileZilla, AETNA Preprocessor, Sales force,AS400, Mainframe, SQL, EZ Test Tool, and Microfocus Application Life Cycle Management- HP Quality Center .

Confidential, Richardson, TX

Project Lead, BA

Responsibilities:

• Gathering requirements from Client and Preparing the Requirement document and coordinating with Offshore and Onshore Development team with daily sync-up calls and Knowledge transfer.
• Responsible for testing the Application from Database level and also on the Web and report issues found to the dev team for fixing.
• Prepared requirement document without any ambiguity, User guide, material and FAQ doc for the Client proprietary tool and help the End Users for smooth Transition and help using the tool.
• Responsible for project review, escalations, quality assurance, tasks completion, delivery of the tasks, customer Interface & project status reporting for the project.

Environment: Confidential, SQL, Release Tracker, Clarity, Microfocus Application Life Cycle Management- HP Quality Center Salesforce and PHP My admin.

Confidential, Milwaukee, WI

Project Lead (PeopleSoft Testing)

Responsibilities:

• Working on Data Migration and Business object reports through ETL process with jobs running in Mainframes.
• Interacted with developers, business, and management teams to understand the project business requirements and ETL design
• Tested several complex ETL mappings, mapplets and reusable transformations for daily data loads. document specifications.
• Got on IBM Cognos Tool and to validate the reports generated.
• Database testing by using SQL Server and using TOAD IDE to run the SQL queries.
• Little bit hands on experience in UFT script development
• Expertise in performing Functional and Regression Testing.

Environment: People soft FI, People Soft HR,SQL, Verint, ETL Informatica, Mainframes, Putty, IBM Cognos, Putty, Microfocus Application Life Cycle Management- HP Quality Center, Siebel, PL/SQL,TIBCO,TOAD and UFT