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It Consultant Resume

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SUMMARY:

  • Test Engineering Process Improvement Quality Initiatives Project Cost Reduction
  • Highly experienced Quality Assurance /Test Manager or QA Lead ideally seeks a full - time position in the Atlanta metro area.
  • Has proven track record of client engagement, project implementation, and change management.
  • Accomplished consultant, not just contractor, with successful QA department building experience in various industries.
  • Test engineering development and support for large enterprise efforts and commercial software from inception to delivery.
  • Intimate knowledge of both Agile and Waterfall methodologies.
  • Highly valuable player having performed duties in every phase of software lifecycle from requirements elicitation to technical builds through to documentation and release planning.
  • Classical Project Manager overseeing scope, schedule, budget, risk, issues/change management and delivery strategies.
  • Test Planning and Execution Skills
  • Planning and documenting test plans, test cases, designing data or test harnesses to collect data for test execution, detailed reporting and executive metric dashboards, working bugs until closure for component, integration, functional, regression and end-to-end testing, automation design and maintenance, business process testing, UAT, and big data/analytics/ETL

MANAGERIAL SKILLS:

  • Schedule and budget creation and maintenance
  • PMP Certification in progress
  • Certified MS Project 2003
  • Visio Proficiency - Intermediate
  • Six Sigma Trained
  • Direct Report Teams as large as 21
  • Full End to End testing managed 100
  • Off-shore management
  • India, South Africa, Ukraine, UK
  • Physical and Virtual Test Lab management
  • JAD sessions and requirements elicitation
  • Requirements Documentation
  • Business Process Mapping
  • Development Skills (CICS, Mainframe, DB2) early career
  • Scrum Master work
  • Agile Team Work
  • Test Management Tools
  • HP Quality Center / ALM versions 7 - 11.0
  • VersionOne for Agile
  • Jira Enterprise Edition
  • MS Team Foundation Server
  • MicroSoft Test Manager and Test Runner
  • HP Quick Test Pro versions
  • SQL
  • HP LoadRunner
  • Selenium - self taught

TECHNICAL SKILLS:

Quality Assurance Standards and Enterprise Methodologies: ISO 90xx, IEEE, SEI, ISTQB, CMMI, Six Sigma, SARBOX, RUP and UML, W3, SAS 70/ HIPAA Healthcare, Agile XP, Agile Scrum, FERC, NERC, and CIP, ISTQB

Platforms & Environments: Web, client/server, and Legacy Mainframe, Team Foundation Server, Visual Studio 2008, Windows up to 8.0, .NET framework, CICS, MVS, TCP IP, Teradata, DB2, SSL, VisaNet, SaaS, ETL, Unix

Application/language experience: Entire Office Suite, MS Project 2003, COBOL, IE, Firefox, Chrome, Java, SQL, VB, Oracle 11, JCL, C++, VMWare, XML, SOAPUI, HP ALM 11, language agnostic knowledge of Selenium IDE, Eclipse, TestComplete

Configuration management & defect tracking tool experience: Visual Studio 2008 and Team Foundation Server, ClearCase and designed proprietary in-house databases (for Confidential ’s), SourceSafe, PVCS Tracker, TrackRecord, JIRA Enterprise Edition, Quality Center, Plastic SCM

PROFESSIONAL EXPERIENCE:

Confidential

IT Consultant

Responsibilities:

  • Intentional short contract: Working in a DevOps capacity for the separation of HP into HP Enterprises and HP Inc
  • Building data models to support quality checklists for pre and post firewall testing
  • Making the testing of apps with the firewall as easy as possible for end users
  • Tracking progress of both business application and software owned applications

Confidential

Project Director, Quality Solutions

Responsibilities:

  • Produced pilot portion for STEP (Solutions Testing Enhancement Program) to standardize testing across the company globally. Solution based on ISTQB body of knowledge
  • Performed business analysis and produced swim lane charts
  • Created and maintained MS Project schedule and updated risks, issues, dependencies
  • Created Training slide deck and was liaison to end-users

Confidential

Director of QA

Responsibilities:

  • Established, socialized, and marketed new SDLC for software development where there had been none previously
  • Increased Testing team from 1 to 5 direct reports. Also managed 2 business analysts
  • Managed 8 major releases, 7 minor, and hot patches. Each release also rolled out a piece of the new SDLC process thereby letting each group integrate with full efficiency at the end
  • Introduced project management skills to one team as a pilot. Estimates had been off by 100% and guided them down to +/- 1 hour
  • Introduced Agile (Scrum) methodology to that same team. Used User stories, planning poker and acted as the Scrum Master. Demos were well received
  • Configured JIRA defect tracking workflows custom fit to Confidential ’s needs
  • Set up measures and metrics and distributed every week to stakeholders
  • Used SQL, Jira, and HP Quality Center

Confidential

IT QA Lead

Responsibilities:

  • One of five QA professionals organizing, guiding, and driving all testing activities for cutovers from old Confidential Systems to Confidential ’s tool of choice
  • Worked with business SME’s verifying test cases were correct, accurate and included proper coverage in Quality Center, sometimes working through high and low level design documents with development
  • Co-authored Master Test Plan for all of the data loads and cutover events
  • Lead business and QA for Data Migration team through morning review of bugs and test execution progress, also had oversight on Forecast & Demand and Warranty modules
  • Did ETL testing combining 3 separate databases using triggers to start the process
  • Lead User Acceptance Testing of 15 avionics engineers to validate a parts matching ‘tool’ was working correctly in order to reduce the number of parts engineers had to manually update
  • Used Quality Center for test planning, QTP for functional testing; LoadRunner for performance

Confidential

Sr. QA Engineer

Responsibilities:

  • Lead a team of 2 other QA/BA Engineers to ensure testing procedures were consistent across development teams.
  • Included functional testing, load testing, and end-to-end testing
  • Authored presentations and facilitated meetings for QA staff from UK, South Africa, and US at yearly technology conference.
  • On winning team for ad-hoc application development with 2 days time.
  • Responsible for collecting quotes, purchasing, and identifying training opportunities for acquiring HP’s QuickTest Pro 10.0 for both US and South African team.
  • Used QTP to write regression scripts. Used TFS for backlog items through defects.
  • Used SCRUM process of Agile Programming on a daily basis adapting heavier waterfall testing processes like traditional Test Plans into light footprint documents without sacrificing quality.
  • Used Visual Studio for Testers/Developers for performance testing, QTP for functional testing

Confidential

Quality Assurance Manager

Responsibilities:

  • Managed a team of 7 analysts (included 3 programmers) in testing efforts for major and maintenance releases to both US and European clients.
  • Quickly revolutionized third party development and internal testing strategies to reduce defects for United Health Group
  • Manage all phases of testing including production conversions s
  • Used Mercury QTP for regression scripting and JIRA for defect tracking.
  • Organize testing training to expand breadth and depth of team’s knowledge
  • Highly effective in organizing disparate parties to solve defects and issues

Confidential

QA Tester/QA Specialist/QA Manager

Responsibilities:

  • Mentored and managed team of 21 (FTE), planning and distributing education for all testers within the enterprise
  • Used as an internal consultant for other business units needing testing/QA solutions or test crisis management such as Logistics, Warehouse Management Systems, and Confidential ’s consumer website
  • Performed ETL testing scrubbing and loading 4 databases into 1
  • Responsible for a virtual savings in excess of $8M dollars in 4.5 years
  • Taught business analysts how to write industry standard requirements documents
  • Solely responsible for introduction of SEI/IEEE standards and procedures for testing at both the Business Unit and Enterprise levels
  • Enterprise SME on testing and process improvement initiator of Peer Reviews and Unit Testing which reduced development time by 75%
  • Designed, tested, and marketed in-house bug tracking system used by the whole enterprise
  • Significant contribution in establishing an industry standard Project Management Office (PMO) and introduced concepts such as Six Sigma and CMMI to measure initiative improvements
  • Started and maintained off-shore development efforts with SPI Atlanta and Mysore, India; other projects outsourced to Ukraine and UK

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