SUMMARY:

• Scrum master/Program manager with 7+ years of experience and a proven track record of raising revenue, cutting costs and delivering usable products. Proven history of successful work with cross - functional teams using SAFe and Less frame works.
• Solid understanding of Business Process Analysis and Improvement
• Influenced all levels across organizations to help them understand and adopt an "Agile Mindset "
• Coached teams to develop TDD (to check the written code when it evolves) and BDD (to achieve the actual behavior of the system for the end users).
• Experienced in software development methodologies like Waterfall, AGILE with Scrum, XP, Kanban, SAFe and LeSS frame works.
• Highly skilled and successful in coaching, mentoring and leading technical teams and leadership teams in Agile methodology
• Excellent in performing GAP Analysis to check the compatibility of the existing BAU system infrastructure with the new business requirements
• Worked closely with development groups understanding the phases such as need for the new system, requirements of end users, design and development phase, system testing before release of software
• Strong technical background & understanding of Object-Oriented Programming, Information Security & Compliance and d Confidential base/d Confidential modeling concepts.
• Managed external vendors like ACH, Cash Edge, Fiserv, Epsilon, Comarh, SAS, Workday, PayPal for test support
• Managed Regional and Global Projects with budgets from $5 million and plus
• Hands-on experience various testing methodologies, Integration Testing, User Acceptance Testing, Sanity Testing, Regression Testing, Load/Stress Testing
• Proficient in preparing, documenting and implementing Quality Assurance test procedures like Test Plan, Test Strategy, Test Cases and Test Scripts for full life cycle of Testing Methodology
• Excellent knowledge and deep understanding of industry standard methodologies from Imitation, Designing, Testing, Documentation, and Presentation to clients and preparing customer specifications as part of software technical requirements and Customer support.
• Worked closely with development groups understanding the phases such as need for the new system, requirements of end users, design and development phase, system testing before release of software.

TECHNICAL SKILLS:

Tools: Quality Center, TFS, Bugzilla, Version One, Jenkins, UFTSelenium, GitHub, Planview, PPM, JIRA and Cucumber

Webservices: Postman and SoapUI

EXPERIENCE:

Confidential, Cincinnati, OH

Responsibilities:

• Assisting team to remove impediments by having an understanding the control and release processes
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them.
• Continuously working with product owners in creation and maintenance of Product Backlog.
• Coached team members on Agile principles and providing general guidance on the methodology.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Responsible for the oversight of 53 rd Banks new merger with MB Financials for account conversions and application integrations.
• Facilitating sprint planning’s, daily stand ups, sprint reviews and sprint retrospectives
• Reviewed vendor procedures and created a capacity plan for appraisal ordering which eliminated non value-added tasks and improved productivity by 20%
• Drove contract changes and amendments by clearly defining scope, responsibilities, schedules, and assumption with the vendors.
• Well versed in estimation from creating SOW (statement of work) to approving invoices to the 53 rd vendors.
• Well versed in acquiring funding from the project cost centers to make sure QA’s baseline is well kept for emergency purpose.
• Successfully managing 9 applications with onsite/offshore model and managing multiple projects simultaneously with 4 direct reports.
• Successfully established QA teams for 53rds corporate applications: BMC Remedy, IDM (Sail point), PPM (HP)and 53rds Infrastructure (DevOps), DR (Disaster Recovery), AML (SAS) Credit Risk with RSA Archer.
• Managing FileNet and Kofax for 53rd workflow and imaging solutions with Automation Intelligence (AI).
• Responsible to integrate MB Financial applications with BPM platform (merging) with 53rd.
• Setting up a new (AML) rewrite with SAS Anti-Money Laundering helps 53rd to take a risk-based approach to monitoring transactions for illicit activity to comply with anti-money laundering (AML) and counterterrorist financing (CTF) regulations. It uses a combination of behavioral and peer-based analytics techniques that lead to improved detection accuracy.
• Actively participating in company’s DevOps strategy

Scrum Master Sr

Confidential, Epsilon, OH

Responsibilities:

• Worked on SAFe framework with multiple scrum teams.
• Planned poker in every sprint to master the estimation technique with a deck of values.
• Coached and helped the development teams to prioritize the sprint back log and tasks.
• Assisted the teams to make appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices.
• Removed impediments and protected team members from interruptions and distractions to maximize team’s productivity.
• Attended scrum of scrums to coordinate dependencies across various other scrum teams in agile release train, worked with release train engineer, system architects and DBAs for Infrastructure requirements and to support integration testing
• Tracked and communicated the team velocity during sprint retrospectives.
• Utilized scrum practices to help the team to increase the team velocity.
• Drove automated unit testing, TDD and continuous integration to reduce technical debt.
• Maintained task board and produced daily burndown charts
• Helped the product management in maintaining, refining and prioritizing the product backlog.
• Identify the client/organizational needs and provide suitable agile system-based solutions transition from Functional Specification document to Story Points (User Stories)
• Communicated with the client (Amex) and informed the organization about the customer business needs.
• Make certain the user stories are good, comply with acceptance criteria, have enough business value and selling points

Q8A Manager

Confidential

Responsibilities:

• Responsible to support project across all phases from SIT to Client UAT to Production and then doing reason for root cause after the project release for issues.
• Facilitated focus on high-priority projects with new governance standards/prioritization process.
• Worked with different teams in designing and developing projects.
• Collaborated with management teams to deliver assigned programs - Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
• Developed and initiated internal processes to improve program delivery within specific timeframes.
• Established goals and milestones as per the desired results to be generated by the project.
• Defined the resources required for completion of a project and allocated resources accordingly.
• Managed 3(11 resources) teams on different programs and smoothed out any areas of possible conflict with software delivery.
• Build a QA process to Amex with Team Foundation Server (MTM) for writing testcases, defects, mapping requirements with waterfall and scrum methodologies.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories

Technical Program Manager/ Testing Sr. Analyst

Confidential, OH

Responsibilities:

• Maintained steady velocity with one product owner, one product backlog and one common sprint across to achieve Definition of Done
• Managed team in an efficient way (in onsite -offshore Model) and handled multiple tasks with clear planning and time management. Flexible to take additional responsibility and do help other projects/groups when required
• Maintained the test cases as per requirements, daily status reports, master test plan and involved in QA process improvement activities, defect logging, tracking and defect analysis in QC.
• Supported and advised internal and external groups as Subject Matter Expertise for Account Opening functionalities for Confidential Bank Online/CARDS and take up on any issues involved this module either production issues checkout or other parallel builds that is in progress for testing
• Participated in requirements walkthroughs to ensure that there are no gaps in analyzing the testing requirements and provide input as and when needed for supporting in testing the project with quality.
• Managed offshore team and having an accountability for the development and execution against test plans and test scripts with ensuring traceability of test scripts matrix aligned with requirements for auditing check outs
• Responsible for identification and/or implementation of testing process improvements and the analysis of automation in testing availability and validity for specific new projects for a better-quality product.
• Responsible to support project across all phases from SIT to UAT to Production and then doing reason for cause after the project release for issues.
• Implemented Dodd Franks State Level Pricing, Payments and Transfers successfully

Project delivery Lead

Confidential, OH

Responsibilities:

• I was responsible for defining program goals for web sites Pearl O Vision and Lens Crafters related to client production.
• I ensured both projects were effectively resourced and managed relationships with a wide range of groups, including all internal and external project contributors.
• I was responsible for managing the work of consultants, allocating and utilizing resources in an efficient manner, and maintaining a cooperative, motivated, and successful team.

Business Analyst

Confidential, OH

Responsibilities:

• Worked as a Business Analyst in writing user requirements for 53rd Loss Mitigation.
• Designed UAT test plans and developed business cases for future bank card retail product

QA Analyst

Confidential, OH

Responsibilities:

• SME on SCM tool developed by Confidential .
• Executed Alpha testing, Beta testing and release testing on several operating systems i.e., Windows 2000 server, Windows 2003 server, Linux, Windows XP, Vista and Macintosh and Solaris.

Validation Assistant

Confidential, OH

Responsibilities:

• Worked closely with the development teams through meetings to review requirements, conducted tests with valid and invalid input, determined correct output, documented test results for java- based application Confidential, other .NET applications and SQL server application.
• Extensively leveraged Clinical Trial Management System, Confidential ’s functionality to comply with 21 CFR Part 11 regulation with SOA
• Well trained in the areas of Good Clinical Practice (GCP), Good Manufacturing Practice (GMP), and Good Laboratory Practice (GLP)
• Maintained SOPs to make sure team members comply with them before the audits.

Project Lead

Confidential, OH

Responsibilities:

• Successfully implemented project management methodology including full cycle methodology planning, budgeting, implementation during version upgrades of the ERP systems (Oracle 11i e Business Suite). Following are the business processes implemented
• Procure to pay: analyze to agreement, requisition to receipt, payments, supplier return to replacement, supplier return to debit
• Demand to build: design to release, forecast to plan, plan to schedule, schedule to build discrete, quality - do not ship, quality do not build onlyinventory accuracy
• Order to Cash: maintain customers, order to shipment, order to drop shipment including EDI orders, customer return to replacement - non- service, customer credit return to credit