SUMMARY

• Offer 14+ years of IT industry experience with over 9 years focus on Quality Assurance, Project coordinator, Business and Systems Analysis and deploying testing strategies for Web applications and Client/Server systems.
• Experienced in entire QA Life Cycle, which includes Test Strategy, Designing, Developing and Execution of the entire QA Process and Documentation of Test plans, Test Cases, Test Procedures and Test Scripts and managing user acceptance testing (UAT) by performing various types of testing e.g. Integration, System, Black Box, Performance, Regression.
• 10 Years of AGILE QA/Testing experience in fast paced environments in which the last 6 years have been primarily focused on testing Enterprise level AGILE, SCRUM software applications
• Testing of applications covered in Banking, Retail, E - Commerce, Health care, Pharmaceutical, Insurance, Telecom, Logistic, Hospitality, Manufacturing, domain
• Strong experience in designing and developing Test Strategies, Plans, Test Cases, Defect Report, Test Scenarios, Test Reports/Results, and Use Cases
• Performed end-to-end software testing at various stages of application development by applying Business/Use Cases for Ad-Hoc, Smoke, Configuration, Positive/Negative, Functional, GUI, Integration, UAT & POS Installation
• Proven experience using test management & defect tracking systems such as HP Quality Center (ALM), Jira, Bugzilla
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing
• Knowledge and experience in Test Director, QTP, Zephyr, SOAPUI, Open Workbench, OATS, TestRail, Web Service, MS Projects, WBS, JSON
• Prudent in enabling Continuous Integration (CI) for scenarios tagged as Sanity and Regression and Continuous Delivery (CICD)
• Awareness of ERP, SAP Testing for Production Module, Warehouse, Sales and Distribution Modules, Physical Inventory, Storage Module, Supply Chain
• Expertise in leading multiple projects as well as leading onshore/offshore team resources.
• Possess excellent analytical problem solving, oral & written communication and interpersonal skills
• Flexibility in adaptation to a wide range of work environments and able to work multiple projects at once
• Highly motivated, quick learner team player with excellent employee communication, presentation and interpersonal skills. Always willing to work in challenging and cross-platform environment

PROFESSIONAL EXPERIENCE

Confidential

Quality Testing Analyst / Coordinator

Responsibilities:

• Requirement gathering, review and update requirements to design High level scenario
• Design, Review, update and implement Test cases/scenario.
• Execute Scripts, Defect Reporting and verification of Defects.
• Execution of Test Cases - Smoke Testing, Functional Testing, Regression Testing, Integration Testing.
• Work closely with our developers to perform defect cause analysis.
• Ensure the use of best practices and apply lessons learned from previous projects.
• Report and discuss project progress with the team and resolve any issues/problems impeding smooth workflow or project deadlines.
• Prepare and Track testing results, root cause, defect results, product quality metrics, trends charts, risk analysis and related reports to customer and senior management team.

Confidential

Project Coordinator and Release

Responsibilities:

• Create, review functional requirements to ensure align with signed off scope
• Designs, review high level scenarios, test cases, test data and ensure complete requirement coverage
• Performed Manual/Functional Testing, Integration Testing, Regression Testing, System Testing, Positive/Negative testing
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews
• Work with the delivery team to convert requirements into manageable user stories
• HP QC for testing and HP ALM used for project planning, requirement management, test management, defect management and analyze the root cause of defect leakage
• Facilitated Continuous Integration for scenarios tagged as Sanity, Regression and Continuous Delivery (CICD).
• Conduct Triage, Retrospective meetings, issues recordings and assistance in resolving them at the end of iteration in agile software development (ASD)
• Prepare Estimates, Trends, SLA, OLA, Metrics dashboard reporting with offshore onshore SPOC
• Support Project Managers / Leads, Customer throughout all phases of the project management lifecycle, (Agile-Scrum and Waterfall)
• Managed automation team to use Jenkins as Continuous Integration Tool to integrate Selenium test results, and run Selenium Grid

Confidential

QA Analyst, Coordinator

Responsibilities:

• Created test cases based on Business and functional requirement documents.
• Analyzed requirement specification document, prepared end to end test plan, test strategy. And Escalated the test activity issues to the application team
• Performed System Testing/Functional Testing, Smoke Testing, Integration Testing, Regression Testing, UAT testing.
• Prepared study, deliverable phase estimates, and reviewed to business stakeholders for approval.
• Reported Defects to developers and did Regression testing after the code fix.
• Implemented PEGA BPM framework for switching and switch out processing.
• Review, Update and executed Manual Test scripts for end to end functionalities.
• Reviewed all manual functional tests cases and find out feasible test case for regression automation.
• Executed script on multiple browser (IE &Firefox) using PEGA BPM and Analysed script execution report and find out test case script failure reason.
• Used ALM to manage the overall project milestones & health, Planning, Tracking, Release, deliverables.
• Performed data base testing to validate data on UI level and DB level using PL/SQL queries.
• Implemented Go / No Go decision with DSM and project manager based on project execution.
• Prepared Traceability Matrix.

Confidential

QA Lead and Release onsite coordinator

Responsibilities:

• Analyzed requirements, Prepare Test Scripts, Review High-level Scenario, test case, test plan of Cloud based Mobile testing
• Define release schedules, product delivery milestones, roadmaps and communicate to the team
• Prioritized and Escalate customer issues and developed action plans to address them
• Coordinate and performs all QA and Business communication within a distributed team at onsite
• Performed UAT Support testing and coordination with geographical locations and vendors
• Lead project status and progress meetings for various releases and testing cycles
• Maintained requirements and created Traceability between Requirements and Test Cases
• Execute test cases for Billing, Prepaid and Post-Paid Mobile Application

Senior Software Specialist

Confidential

Responsibilities:

• Project estimations and scheduling
• Planning the resources and working on flex up/down depending on the projects
• Meeting and improving established service delivery SLA’s
• Manage client relationship from delivery aspect, direct report to client on overall release
• Timely reporting of the projects status to the clients and working with them towards the proper closure of the issues faced at Offshore/Onshore
• Provide Program Level Daily Defect Summary and Test Execution report
• Co-ordinate with Project team to resolve issues
• Implement best practices, solutions and capture Lessons Learned

Confidential, MA

Senior Software Specialist

Responsibilities:

• Took a leading role in test automation and manual testing, actively involved in creation of detailed test plans test cases and test scenarios for different application modules according to functional requirements and business specifications
• Requirement gathering and prepare business requirement.
• Creating functional understanding from the requirement documents and discussion points with client
• Worked closely with Development team, client vendors in understanding the Requirements, business process.
• Established Release plans verified scope, sign-off deployment checklists and communicate stakeholders.
• Built Innovation team and formulated best practices for continuous improvement of QA processes to support customer using Agile methodologies
• Used Quality Center to detect defects, tracking to communicate the dev team, BA, managements, vendors.
• Change request management: Manage change requests from stakeholders to allow traceability and delivery planning