OBJECTIVE:

• Software Quality Assurance Engineer with 6 years 9 months of experience in Testing/Verification of Retail and Digital Core Platforms of B2B and B2C applications aiming to use my proven expertise in testing both web and desktop applications using new and advanced enterprise tools.

SUMMARY

• Working Experience in Functional Testing in Banking and Finance Domain at both Retail and Digital platforms.
• Extensive experience with Static (verification and validation), Dynamic, black box, white box, regression testing.
• Worked in Test Environment Support for deployments and Issue Debugging in Unisys Mainframe.
• Ability to troubleshoot, research and work through complex problems.
• Have working experience in both Agile and Waterfall models.
• Good understanding on Agile BDD Frameworks such as Cucumber.
• Good knowledge of SOAP and Rest service testing using tools like SOAP API and Rest API.
• Proven Experience in ITIL process using Service Now, Cherwell, ASCENT, HPSM like applications for Change Requests approvals.
• Working Experience in Database Migration testing (Unisys DBMS to RDBMS).
• Testing experience in Couchbase database verifications.
• Testing experience in desktop, mobile and web applications verifications.
• Strong knowledge and experience in HPQC, HPALM, JIRA to track Requirements / QA stories, Test Cases /User case and Defects.
• Strong knowledge is SD/TLC life cycle.
• Experienced in test strategy and writing test scripts.
• Excellent analytical and communication skills those are required effectively to have good communication with business and clients.
• Teamwork and collaboration skill.
• Establish and communicate status on daily basis and weekly.
• Proficient in Business Analysis and knowledge, Architectural knowledge, Technical solution design and Quality Management.

TECHNICAL SKILLS

Testing Methodology: Waterfall, Agile

Database: Unisys, Couchbase

Operating Systems: Windows

ITSM Tools: HPSM, Cherwell, ASCENT, Service Now

Test Tools: UTS eXpress, SOAP UI, Postman

Defect Tracking tools: HPQC, HPALM, JIRA

WU Applications: DBView, TView

DEVOPS Tools: GIT, Cherwell, SOAPUI, HP QC. ASCENT, Service Now

Programming Languages: COBOL, ECLs, Basic SQL

PROFESSIONAL EXPERIENCE

Quality Assurance Engineer

Confidential

Responsibilities:

• Understand requirements.
• Create high level test cases.
• Share test strategy inputs with functional QA lead.
• Identify required test data.
• Write step wise test case effectively to cover each requirement.
• Execute test scripts using test tools and perform verifications.
• Run sanity and regression tests before and after deployments.
• Map Test cases to requirements.
• Log defects.
• Participate in debug sessions with development team.
• Share execution status on daily basis with project QA coordinator and functional lead.
• Attend daily defect triage calls and status calls.
• Identify automation test cases.
• Work with upstream and downstream applications to make sure test is successful end to end.
• Provide weekly status.
• Join scrum calls.
• Participate in product demo.
• Give and take knowledge transfer on new applications.

Test Environment Support

Confidential

Responsibilities:

• Understand, troubleshoot and debug issue.
• Read Code to understand error occurrences.
• Verify Logs.
• Work with development team for tracing purpose.
• Code Deployments using batch job.
• Run sanity check after deployment.
• Maintain KEDB (Knowledge Error Database).
• Attend troubleshooting calls.

Functional QA Lead

Confidential

Responsibilities:

• Participate in Business Requirements discussions.
• Provide efforts and time needed for Testing.
• Works with members of the broader IT architecture team to understand proper architectural disciplines and ensure they are applied, also provides feedback.
• Develop test plan, test scenarios, test scripts.
• Identify Test data and create for respective applications.
• Set up test environment.
• Requirement mapping.
• Perform test execution, capture results.
• Pull out test matrices.
• Report defects, understand root cause, work with development team to debug the issue.
• Schedule test strategy walkthrough.
• Run daily status and triage calls.
• Perform, validate and maintain all test activities using HP Quality Center/ALM/JIRA.
• Maintain repository at Confluence or box locations.
• Leads the design, development and implementation of complex systems. Provides accurate and timely input to Project Manager regarding status of technical tasks.
• Effectively and actively plays the role of technical advisor for projects, providing advice on tools, process and design to others. Initiates and actively facilitates meetings and issue resolution.
• Prepare Test Closure and Lesson Learnt documents on project completion.
• Accept and approve Cab tickets from Development team using Cherwell/ASCENT/Service Now.
• Proactively reviews and analyzes new or proposed systems, tools and methodologies, assessing risk. Anticipates client future needs and the impact they may have on technology.
• Communicate with client on daily basis.
• Provide guidance to team with their queries.
• Work on cross functional applications.
• Provide support with execution whenever necessary.
• Stays up to date on relevant technology trends. Serves as a contact person in support of any environmental issues or application related issues.