OBJECTIVE:

An experienced Quality Assurance / Test Engineer seeking a challenging role as a Software Tester in the area of Software Engineering using Manual and Automated Testing.

PROFESSIONAL SUMMARY:

• 8+ years of experience in Software Testing of Web based and Client/Server applications in different environments.
• Expertise in Manual and Automated Testing using Win Runner, QTP, Test Director and Quality Center in real time and unattended testing environment across multiple operating systems and technologies.
• Expertise and experience in performing different kinds of testing like Smoke, Black Box, White Box, GUI, Functionality, Unit, Integration, Regression, Usability, Compatibility, Installation, System, and User Acceptance (UAT) of web and client/server applications.
• Extensive experience in Client/server & Web Based Application testing.
• Extensive experience in Manual Testing, White & Black Box Testing.
• Expertise in writing, maintaining, executing Test plans, Test cases and Test Scripts, analyzing bugs and Interacting with team members in fixing the errors.
• Extremely involved in managing defect tracking system like Test director/Quality Center, Bugzilla.
• Expert in installing and configuring Automated Tools and Setting QA Test Environment.
• Pragmatic and competent Quality/ Test Engineer with strong communication, presentation and problem - solving skills as well as very good Interpersonal, Management and Business Skills coupled with many years of technical expertise.
• Exceptionally well organized, strong work ethic and a willingness to work hard to achieve employer’s confidence and objective.
• Good Knowledge of software development testing methodologies
• Good team player with excellent written, communication and interpersonal skills along with the ability to handle multiple projects to meet deadlines.

TECHNICAL SKILLS:

Mercury Tools: Win Runner, QTP, Mercury Quality Center, HP ALM

Style Tool: XML Spy.

Network Protocols: HTTP, TCP/IP, SMTP

XML Protocols: SOAP

Languages: C, C++, ABAP, ASP, VB, XML, SQL and PL/SQL

Scripting Languages: TSL, VB Script, UNIX shell scripting

RDBMS: Oracle 7.X, 8i, 9i, Sybase & SQL Server

Operating Systems: Macintosh, Linux, UNIX, Windows 95/98/2000/NT, Mainframes

Web/Application Servers: Apache Tomcat4/5, Jun, IIS, WebLogic, and WebSphere.

Defect Tracking Tools: Bugzilla, Quality Center, Clear Quest

Configuration Management: Visual Source safe, Requisite Pro, Caliber.

PROFESSIONAL EXPERIENCE:

Confidential, Doraville, GA

Sr.QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis
• Performed end-to end testing on applications.
• Managed, Documented and Controlled all the Test Cases, test scripts and test results using Test Management 2.0 and also in a status update report using MS Office.
• Developed Test Plans, Test Strategies, Test Cases, Test Scripts, Test Scenarios, and Test Data
• Understanding the business procedure and financial services.
• Performed Requirement Coverage Analysis.
• Conducted Integration, System, Functional, GUI, Regression, Unit, End to End testing
• Tracked the defects using Management 2.0 and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review Meetings

Environment: Slack, Windows 10, Management 2.0, XML, MS Outlook, EDW, Ivalua (Streamline), OnBase, Imaging Office Systems - PSI, Service Now, OHM. Service Now

Confidential, John’s Creek, GA

Sr.QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, and Use-Case Analysis.
• Reviewed business and technical requirements to determine scope of testing project.
• Participated in reviews among various subject matter experts to obtain appropriate knowledge needed for testing effort.
• Manually executed test cases and reported results to development teams.
• Performed manual GUI test for Data entry screen in the Application.
• Accessed data from Oracle database using SQL scripts.
• Worked with SQL, PL/SQL and functions to test the database integrity (SQL Server and Oracle).
• Verified outputs against the Oracle database using SQL queries.
• Validated back-end data using SQL
• Executed scripts for manipulation of test data on appropriate test database tables.
• Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
• Shared knowledge of product, rule plan, and support tool enhancements with other team members.

Environment: HP ALM, UNIX, Mainframes, SQL, Oracle, Windows, XML, JavaScript, MS Outlook, TIBCO, IAPI, BOLT, MMS-Messaging, Selenium Knowledge, EDW, Teradata.

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, and Use-Case Analysis.
• Reviewed business and technical requirements to determine scope of testing project.
• Participated in reviews among various subject matter experts to obtain appropriate knowledge needed for testing effort.
• Manually executed test cases and reported results to development teams.
• Performed manual GUI test for Data entry screen in the Application.
• Accessed data from Oracle database using SQL scripts.
• Worked with SQL, PL/SQL and functions to test the database integrity (SQL Server and Oracle).
• Verified outputs against the Oracle database using SQL queries.
• Validated back-end data using SQL and UNIX
• Executed scripts for manipulation of test data on appropriate test database tables.
• Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
• Shared knowledge of product, rule plan, and support tool enhancements with other team members.

Environment: Mercury Quality center, UNIX, Mainframes, SQL, Oracle, Windows, XML

Confidential, Alpharetta, GA

Customer Test Engineer

Responsibilities:

• Coordinated and executed all aspects of the testing effort for assigned projects while following all Model Office standards and procedures.
• Reviewed business and technical requirements to determine scope of testing project.
• Participated in reviews among various subject matter experts to obtain appropriate knowledge needed for testing effort.
• Conducted research and gather information by analyzing current system and product documentation.
• Contributed to estimate for schedule and resource planning.
• Prepared multi-program/system test plans to adhere to technical specifications and business requirements, and that address specific product processing requirements and options.
• Built test data to support all test scenarios as identified in test plans while following all Confidential Data Security Procedures.
• Executed test scripts for all test cases and complete the review of functionality and data to determine validity of process.
• Performed defect management from detection through resolution and retest.
• Executed manual and automated test scripts.
• Executed scripts for manipulation of test data on appropriate test database tables.
• Managed workload for multiple projects based on customer driven dates and business unit priorities.
• Ensured management is aware of major impacts to the project schedule.
• Assisted in the development of technical documentation for external and internal customers.
• Shared knowledge of product, rule plan, and support tool enhancements with other team members.
• Participated in technical and professional as required.
• Provided assistance and backup to other team members and management.
• Shared knowledge of product, rule plan, and support tool enhancements with other team members.
• Volunteered to complete unassigned projects when current workload and project schedules allow.
• Contributed to the creation and development of standardized templates, tools and procedures.

Environment: Lotus Notes, Mercury Quality center, UNIX, Mainframes, SQL, Oracle, Windows, XML

Confidential, Alpharetta, GA

QA Tester

Responsibilities:

• Performed Manual Testing for usability and compatibility of the custom Web application.
• Analyzed systems design specifications and developed Test Plans, Test Cases to cover overall quality assurance testing.
• Performed end to end testing for Regression, Integration and database testing.
• Worked with Use cases and requirements to write the test plan and test cases.
• Manually executed test cases and reported results to development teams.
• Performed manual GUI test for Data entry screen in the Application.
• Verified executive summary reports designed and developed with Crystal Reports.
• Managed and implemented Manual testing of Visual Basic, ASP, IIS, and MTS Web enabled applications utilizing Oracle, SQL Server and Crystal Reports.
• Accessed data from Oracle database using SQL scripts.
• Validated reports developed using Crystal Reports.
• Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
• IBM Lotus Notes used for creating and tracking defects.
• Worked closely with the Application Development and Design and testing team throughout a project's lifecycle.

Environment: Crystal Reports9.0, Lotus Notes, Oracle 8.i, JavaScript, SQL Server 2000, Windows NT, Windows 2003, Crystal Reports 11, Clear Quest.