SUMMARY

• Over 14 years of experience as Business/Quality Analyst in Salesforce, CPQ & Oracle ERP & OCX
• Expertise in Analyzing Business Requirements, Confidential Analysis, Documenting teh new requirements and working with business and Development teams
• Quality Analyst Lead Experience in testing ERP Enhancements of all Financial & Supply Chain modules
• Expertise in developing test strategies, Test plans, test cases, Test Scripts, Test Data and testing methodologies
• Well versed in analyzing CRM business processes that include Forecasting, Campaign management, Lead Management, Role Hierarchy, Territory Management, Order Management, Account Management and Case Management.
• Involved in End to End Test Cycle of all ERP Financial and Supply Chain Module Enhancements and Projects
• Expertise knowledge in Supply Chain modules that includes Inventory, Bill of Material, Procure to Pay, Order to Cash and Service Contracts
• Business Analyst Experience in ERP implementation of iProcurement & I Expense modules, modules P2P, O2C & R2R
• Strong testing experience in validating OBIEE reports for teh ERP projects and Enhancements
• Strong analytical, troubleshooting, business understanding skills and ability to work in fast - paced and team-oriented environment
• Involved in Training Business Users in IProcurement & I Expenses along with teh use of new features in Oracle finance modules.
• Excellent communication skills and Inter personal skills

TECHNICAL SKILLS

Enterprise Application: Salesforce, Oracle Modules -Inventory, BOM,

Procure to Pay (P2P), Order to Cash (O2C), Service Contracts,

Project Accounting (OPA), Oracle Incentive Compensation

(OIC), I Expenses, Accounts Receivables (AR), Fixed Assets

(FA), Record to Report (R2R), Revenue Recognition (Respro),

Channel Revenue Management (ChRm)

Database: Oracle 11g, SQL Server

Testing Tool: Quality Center, HP ALM, Buganizer, Accelerate, JIRA, Excel

Macro Reporting Tool: Discoverer, OBIEE

PROFESSIONAL EXPERIENCE

Onsite ERP QA Lead

Confidential

Responsibilities:

• Onsite Lead experience for all teh ERP & MDM Projects, ERP Automations & Enhancements from Inception to Successful Go live with focus on Quality and Defect management
• Performed various types of testing like Regression, SIT, Smoke and Conversions
• Identified Regression scenarios of Business processes and created test case flows for all ERP modules & MDM project (O2C, P2P, R2R, OPA, RevPro)
• Lead role in testing major projects like Master Data Management (MDM), Buy Sell, RevPro List Price Changes, Management Bookings & FY18 Compensation plan and performed successful validation in Defect management
• Performed Oracle Functional SME role in ERP Automation project in developing test scripts for teh project
• Worked on modules of CPQ like Quote Integration, Products, Price books, Approval and Discounting, Sales Orders, Invoicing, Service Contracts for New and Renewal Quotes
• Strong experience on Integration Testing between Salesforce/Oracle CRM and Oracle EBS
• Designed, Developed and managed KPIs and executive metrics
• OBIEE report validation for all teh ERP projects and Enhancements
• Prepared teh Functional Manuals for teh company’s ERP system
• Provided Business Analyst support in preparation of Requirement Documents, User Manuals, etc.,
• Publishing teh Project Status/Defect reports during Test Cycles on Daily/Weekly basis
• Initiated and Managed continuous improvement in projects and daily reports with limited resources; QA signed off on-time with resource constraints
• Developed training to staff on ERP Customized flows, Business processes
• Established strong collaborative relationships across teams

Environment: Oracle R12, SFDC, OCX, SQL, Toad, JIRA, UFT, Service now, OBIEE, Excel Macro

BA cum QA Tester

Confidential, CA

Responsibilities:

• Involved in End to End Oracle ERP Test cycle for teh modules P2P, O2C & R2R
• Functioned as a liaison between clients and development teams to analyze opportunities for business process improvements relating to teh modules GL, FA, AP & AR
• Verified teh created Test scenarios & Test data with teh Business
• Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for different modules in Oracle applications
• Documented approval and process workflows in various modules
• Supported teh full span of teh SDLC from detailed business analysis in writing test cases
• Designed and Analyzed Test case design document based on teh Functional Requirement specifications to implement through testing process
• Prepared End to End process document for teh Business with Improvements
• Involved in discussion with Business and Development team to re-test and solve teh defects raised in Accelerate
• Involved in creating teh Traceability matrix based on teh Functional requirement in each module
• Expertise in generating teh daily defect detailed report for teh other project stake holders and teh Management
• Published weekly and monthly status reports of teh project

Environment: Oracle R12, Salesforce, SQL, Toad

Project Consultant

Confidential, CA

Responsibilities:

• Involved in Integrating teh Vendor Sourcing & PO Tool
• Assisted teh design document in automating teh PO creation
• Interacted with teh client to identify business needs, finalize teh project scope
• Provided technical knowledge, expertise and support in delivering business solutions by developing detail, accurate and complete business requirements, contributing to project plans
• Documented project processes and procedures with complete workflows
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Produced project status reports, managed teh team and resolved issues with emphasis
• Involved in multiple testing and tracked defects efficiently in Buganizer
• Supported Transition Change management in terms of Metrics & Scorecards for teh process
• Reconciliation of Vendor accounts against teh approved PO's
• Enhanced team efficiency and effectiveness by working with peers in a team environment, leading to create teh atmosphere of partnership and cooperation, sharing information through cross training and initiating/conducting peer reviews;

Environment: Oracle R12, JIRA, PIVT

Finance Support Consultant

Confidential, CA

Responsibilities:

• Leading Yearly/Quarterly/Monthly period close activities for Sub ledger and GL Books
• Worked on functional aspects of AP & FA in modifying teh reports with technical team
• Documented updated processes including supplemental training
• Involved in developing design document and writing test script for new deliverables as part of minor enhancement
• Involved in teh project as onsite coordinator and single point of contact in onsite for offshore associates and customers
• Interacting with development team on any new customization / minor enhancement
• Involved on analyzing Variance reports, Vendor reconciliations, Month close reports occurred during Period close activities

Environment: Oracle R12, SQL, Toad, Data loader

Business System Analyst

Confidential, CA

Responsibilities:

• Implementation of Oracle IProcurement & I Expenses for different regions and preparation of cut-over plans
• Creation of Purchase Requisitions/ Orders, New user accounts, Suppliers, Customers, Receivable activities, Inventory items, Item Categories, FA Categories, Bank accounts, etc., on need basis in Oracle
• Creation & Maintenance of CV rules & Security rules
• End to end user training in IProcurement & I Expenses for different regions (US, Guatemala, Philippines & India) & preparation of user manuals
• Complete responsibility in preparation of process documents as per teh SOX compliance and User manuals
• Responsible for gathering business requirements, creation of workflow and user documents
• Resolved teh issues reported in teh oracle modules by teh users and performed Confidential analysis and functional documents as functional consultant
• Complete responsibility in handling minor enhancements in iProcurement & I Expenses
• Involved in functional designing of new oracle reports in both teh EBS & Oracle discoverer as specified by teh users
• Efficient support for Audit clarifications in teh Oracle projects
• Strong Accounting knowledge (End to End) in Oracle modules
• Implementation of Cross Training and create necessary backups
• Responsible and accountable for meeting SLA and baseline requirements
• Initiating, participating in development and implementing of continuous process improvement and best practice sharing; driving initiatives
• Efficient support for Audit clarifications in teh Oracle projects

Environment: Oracle 11i, R12, SQL, Toad, Discoverer, Data loader

Business Analyst

Confidential

Responsibilities:

• Creation of AR Invoices, Credit memo's, Adjustments, receipts including receipt write-offs & on- account
• Clearing Customer Cash & Check receipts by posting to teh appropriate accounts
• Clearing suspense and unapplied cash with proper investigations wherever necessary
• Performed External Credit checks to ensure teh credit worthiness of new and existing customers in accordance with teh AR global credit checking guidelines
• Processed Refund request forms and authorized in a controlled manner
• Writing off Bad debts
• Recorded Invoices and Credit notes appropriately in teh AR sub ledger and investigated differences and corrected.
• Reconciled teh AR control account balances in teh general ledger trial balance to teh totals reported in teh AR sub ledger aging reports.
• Prepared AR Daily reports and presented with appropriate control charts to reveal teh suspense and unidentified cash.
• Consolidating and reporting forecast details to central treasury by reviewing previous month cash forecast against actual cash activity with teh AR sub ledger input.

Environment: Oracle 9i, SQL

Assistant Finance Executive

Confidential

Responsibilities:

• Reconciliation of various payroll, operating and depository Bank accounts operated in Confidential
• Reconciling teh premiums charged by teh insurance companies vis-à-vis teh amounts collected
• Reconciling teh health insurance premiums charged by teh insurance companies for a period through auditing teh client in case of termination of employee or insurance company
• Reconciling teh rate charged by teh insurance carrier for occupational disease & workplace accident and teh rates charged to teh client (i.e. teh employer)
• Reconciling teh difference between teh Workers Compensation (WC) premium based on teh estimated payroll and teh actual payroll run by teh client
• Preparation of Pay history reports of employees to bill teh client

Environment: Darwin System

Audit Executive

Confidential

Responsibilities:

• Reviewing internal control policies, procedures, standards and evaluating teh same for reporting system weaknesses to teh management
• Supervising teh audit team in Statutory audits, Internal audits and Tax audits of various Companies and Partnership firms
• Reconciliation of Debtors, various Bank accounts on a regular basis
• Preparation, Presentation, Maintenance and Finalization of Financial Statements
• Compliance and Record Maintenance under Companies Act
• Preparation & Filing Return of income for various assesses under Income Tax Act
• Tax planning on teh projected yearly income for various clients
• Representing and interacting with various legal bodies on be-half of company in completing teh assessments.

Environment: Tally, Computax