SUMMARY

• 8+ years of professional experience and experienced QA Lead in Software Industry, focusing on Quality Assurance in P&C Insurance.
• Specialized in Property & Casualty Insurance domain with Guidewire PolicyCenter and ClaimCenter products. Have excellent knowledge on Policy and Claim life cycle
• Predominantly worked on Product Model and Rating testing
• Developed excel based tool for testing Rating which saved around 300hrs of testing work
• Expert in Functional testing, Integration testing, Smoke Testing, End to End Testing, User Acceptance Testing, System Testing and Test Management
• Strong Experience in Agile methodology which involves QA activities on a large - scale, addressing business need of Insurance industry for delivering high quality releases on time
• Strong knowledge in Requirement analysis, Test Design approach, Test Strategy planning, Effort Estimation and System Integration Testing
• Proficient in Test management tools - Rally, Quality Centre/ALM and Jira
• Proficient in creating Requirement Traceability Matrix (RTM) for reviewing & tracking business requirements against test cases
• Preparation of Test Plans, Test Strategies, Test case Documents, Test Result Report documents and reviewing as well as executing Test cases based on the requirements
• Working closely with product management and development engineers to understand features and establish test strategies, design comprehensive test plans and robust test cases
• Collaborate effectively with cross location development and test teams to analyze, debug and resolve bugs
• Experience in executing SQL queries in order to view successful transactions of data and validation of data
• Strong in Delivery, Project, Process and People Management skills. Leadership qualities include operational, resource onboarding, mentoring and capacity planning
• Excellent interpersonal and communication skills, and experienced in working with senior level managers, business people and developers across multiple disciplines

TECHNICAL SKILLS

Database: Oracle 9i, 11g.

Tools: Toad8.6, HP QC, ALM Management tool.

Automation Testing Tool: Selenium IDE, Selenium Webdriver (Hands-on experience).

Bug Tracking Tool: JIRA, Rally, Redmine and HPQC/ALM.

Domain: Telecom and Insurance.

Experience/Exposure: Functional, Agile Testing, Scrum, Kanban, Guidewire ClaimCenter, PolicyCenter and ContactManager.

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Testing lead for all functional testing efforts
• Predominantly worked on Product Model and Rating testing
• Developed excel based tool for testing Rating which saved around 300hrs of testing work
• Engage with Project managers for current and future releases to get the scope information for current and future sprints
• Provide effort estimation, test planning and reviewing functional requirements for current sprint Analyze the User stories, Mapping documents and flows of the application
• Designing Test Strategy & Test Plan for PolicyCenter Implementation
• Coordinating with various teams across different releases for seamless testing of multiple projects
• Helping the team in removing any blockers and helping in smooth workflow for all activities
• Providing estimates for testing effort to senior management for each release and sprint
• Create functional scenarios for the requirements under test in each sprint
• Working closely with UAT team for development for UAT scenarios
• Providing support to the automation team and providing them with business - critical scenarios to automate as well and helping them with regression scenario execution
• Leading the defect / issue prevention activities by utilizing defect tools such as Quality Center
• Daily Status reports to all the stakeholders and keeping them apprise on any blocking issues
• Working with BA’s and developers to understand the business needs and functional specifications
• Interacted with different integrations team like BillingCenter,ClaimCenter, CLUE, MVR, Address validation, Document & Forms
• Writing Application integration test cases based on functional flows, Mapping documents and functional specification documents
• Training and mentoring the team
• Conduct the defect triage meeting and get the updates from all the team members on the defects

Confidential

Test Lead

Responsibilities:

• Create project plan to carry out testing for implementation & upgrade of existing legacy system with Guidewire ClaimCenter
• Testing lead for all functional testing efforts
• Engage with Project managers for current and future releases to get the scope information for current and future sprints
• Planning and reviewing functional requirements for current sprint.
• Coordinating with various teams across different releases for seamless testing of multiple projects.
• Helping the team in removing any blockers and helping in smooth workflow for all activities.
• Create functional scenarios for the requirements under test each sprint.
• Working closely with UAT team for development for UAT scenarios.
• Providing support to the automation team and providing them with business-critical scenarios to automate as well helping them with regression scenario execution.
• Leading the defect / issue prevention activities by utilizing QC defect tools.
• Coordinating with onshore counterpart and keeping the issue resolution SLA in check
• Daily Status reports to all the stakeholders and keeping them apprise on any blocking issues.
• Writing Test plan and strategy document for new enhancements
• Reviewing Test Scenario and Test Cases
• Preparing Test Scenarios and mapping them with Requirements Traceability Matrix
• Participating actively in the Review of Functional Specification document (FSD)
• Assigning work and tracking the status of testing activities
• Recruiting, Mentoring and Training new joiners in the Team

Confidential

Test Lead

Responsibilities:

• Performed Systems Integration Testing, UAT, and Regression Testing
• Extensive analysis of the requirements and overall program
• Understanding the screen flow and business functionality
• Participated in daily Scrum Meetings, Sprint Planning Sessions, Sprint Review and Sprint Retrospective Sessions
• Interacted with developers, Business & Management Teams and End Users
• Prepared and provided status summary reports on system status, system changes, problems and potential impacts
• Tested various major functionalities like Policy Submissions, Changes, Cancels, Reinstate, Rewrites and Renewals
• Worked with developers by updating the defects and resolving them and tracking the status.
• Defects logging in HP ALM (Quality Center 11)
• Query database using SQL to ensure data integrity and to validate the inserted and updated data
• Discussed with the team in identifying regression areas that can be automated
• Worked on Rating (Factor conversion Testing)
• Worked UW Issues testing, Commission and Taxes calculations

Confidential

Senior Software Engineer

Responsibilities:

• Perform System testing for various releases activities as specified by the client
• Preparing System Testing Document and analyzing the abends occurred in System Testing and solving them
• Preparation of Test Plan and the Test case documents
• Inducting and training new associates
• Defect tracking and prevention initiatives
• Preparing and updating manual and automation test cases
• Worked on building the selenium framework using TestNG
• Involved in estimating the JIRAs
• Involved in analyzing, assigning, writing, reviewing and executing functional test cases
• Handling smoke and regression testing single handed
• Worked in SIT, UAT and Post Implementation Support
• Analyzing the requirement by doing the feasibility study both on requirement specification and use case scenarios
• Defects tracked in JIRA and QC ALM tools

Confidential

Software Engineer

Responsibilities:

• Involved in preparing System Design Specification
• Involved in Requirement study, Unit Testing, System Testing, Integration Testing functional and GUI testing
• Managing the team and reporting to the clients directly
• Analyzing requirement and designing the test cases
• Requirement static testing to validate the requirement feasibility
• Worked in SIT, UAT and Post Implementation Support

Confidential

Software Engineer

Responsibilities:

• Involved in Requirement study, Unit Testing, System Testing, Integration Testing, Functional and GUI testing
• Involved in preparing System Design Specification
• Worked in SIT, UAT and Post Implementation Support
• Analyzing the requirement by doing the feasibility study both on requirement specification and use case scenarios

Confidential

Software Engineer

Responsibilities:

• Responsible for technology evaluation and self-learning as required for the project.
• Involved in writing, system Test cases
• Involved in executing the test cases manually
• Identified the Defects & tracked the defects in Defect Tracking Tool
• Interacted with developers in assisting them in identifying & reproducing the defect
• Involved in Requirement study, Unit Testing, System Testing, Integration Testing, functional and GUI testing