SUMMARY

• Over 12 years of experience in QA testing, methodologies and Object Oriented software testing.
• Good hands on experience in writing Test Cases & Test Plans for automated and manual testing.
• Proficient with all phases of Software Development Life Cycle.
• Experienced in Software Development Life Cycle (SDLC) methodology.
• Experienced in developing reports using Cognos, Tableau Tools
• Proficient in Black Box, Grey Box and White Box Testing.
• Proficient in Software development life cycle (SDLC) concepts and Software Testing Life Cycle such as Agile, V - Model, Waterfall and Spiral.
• Good knowledge in Automated Testing and Proficient in Manual Testing on Client/server and web-based services.
• Created automated Test scripts using automated tools and ran the test scripts on various Builds and instances.
• Experience in Manual Testing and Testing Methodologies. Experience in Stress Testing/ Performance Testing.
• Experience in Designing and executing the automation scripts using Selenium web Driver
• Adept in different phases of Testing like System Testing, Unit testing and Integration Testing.
• Strong experience in developing Test plans, Test cases, Test data, Defect Tracking & Reporting, preparing test summary report, conducting status meeting.
• Experienced in reporting Defects using Defects tracking tools such as Test Director, Quality Center, JIRA and Bugzilla.
• Good Understanding of Web Services, Service Oriented Architecture (SOA) and Object Oriented Programming (OOP).
• Have knowledge in executing the manual test cases and reporting the defects using Test Director.
• Extensively involved in working with ALMQC 11.0/Mercury Quality Center 10.0/MercuryQualityCenter 9.0
• Created and executed test-cases for various types of testing like Functional, performance, stress, regression, Build Verification Testing and User Acceptance Testing.
• Drived Automation Team in developing scripts using PARASOFT SOA tool to reduce the effort of manual testing.
• Validate services using SOAPUI and ITKO LISA by testing XML request and response data
• Interact with testers, developers and architects on collecting requirements, payloads, data for service testing and service virtualization.
• Participate in various planning and retrospective meetings.
• Participate in daily SCRUM meetings and gave the daily status of testing to Team member and Scrum master.
• Involved in the preparation of the Traceability Matrix to validate the test coverage.
• Expertise in executing SQL Queries to check for successful transactions and test data setup.
• Knowledge in Database Programming and Development using MS SQL Server 2000, Oracle 9i/8i/7.x and good experience in SQL, PL/SQL, Triggers, Views and Stored Procedures.
• Conducted GUI, performance, and Security testing during the various phases of the development.
• Good team player with the ability to lead, manage and work independently in a time sensitive environment.
• Excellent testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling.

TECHNICAL SKILLS

Web Technologies: HTML, DHTML, XML, VBScript, JavaScript, SOAP, CSS, and ASP.Net.

Operating System: UNIX, Win 95/98/NT/2000/XP/WIN 7

Language: C, C#, .Net

Reporting Tools: Congo’s, Tableau

UML: MS Visio

RDBMS: SQL Server, MS-Access Oracle8i, 9i, 10g, TOAD, Aqua Studio

Scripting Languages: Java script, VB Script

Testing Tools: Win Runner, Para soft SOAtest, ITE, Selenium

Performance Monitoring: Site Scope, Diagnostics

Debugging Tools: Splunk, Putty

Defect Tracking Tools: JIRA, Bugzilla, Clear Quest, SOD

Test Management Tools: HP ALMQC, Test Director.

Virtualization tool: LISA ITKO

Version Control Tools: VSS, CVS. SVN

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Participated in business requirements, HLD, HLS analyze/review meetings
• Work with Business Units to define Business strategy and create a centralized reporting capability for users to perform analytical, and ad-hoc reporting for business applications.
• Involved in Agile Methodology consisting of Design, Development, and Implementation and testing stages.
• Responsible for validate the XML file based on the XSD. Participated prepare the XSD on each version, Update the XML file based on the XSD. Validate the XML file Using XML SPY
• Implement verification and validation practices in the UNIX test environments.
• Maintain documentation in the form of the Production Support training manuals, tasks, and Process Instruction Forms.
• Investigate production job logs for any timing issues and technical problems and makes recommendations and implement improvements to operational processes and procedures to avoid recurrence
• Interacted with developers, system engineers, and testing teams to identify applications defects and to nail down the software problems.
• Effectively performed validation on Message Id, Conversation Id, Transaction Id, Billing Account Number (BAN) Address, Telephone Numbers and Billing Address in TELEGENCE GUI
• Experience in testing tools such as Mercury Test Director /Quality center and Rational Clear Quest.
• Developed, Enhanced and maintained automated testing scripts for web services testing using Para Soft SOA test for regression testing.
• Automated interfaces for CSI, BPM middleware application using SOA Para soft Tool.
• Early automated functional test cases.
• Worked with Lisa Virtualization Tool to Virtualize API’s.
• Used Soap UI for creating new test suites and add test cases to the suite.
• Worked on SOAP UI tool for validating the XML request and responses.
• Reporting the Bugs through Jack Track, SOD (support on demand) and Clear Quest .
• Actively participating in daily defect calls to resolve the defects in efficient and timely manner.
• Re-tested the production issues/defects in QA environment before code push into production.
• Used WINCVS and TortoiseSVN as version control system and documented the enhancements in the WINCVS.
• Involved in automating the test results/validations using various regression controls and by querying the backend directly Used SQL queries to retrieve data from tables and to perform backend testing using TOAD and Aqua Data studio .
• Database Data Transformation and working with Microsoft Excel as well as networking protocols (TCP/IP, HTTP, FTP, WS-FTP, etc).
• Responsible for weekly status, attend the bridge meetings showing progress and future efforts.
• Responsible for post-deployment production environment validation
• Provide 24X7 supports for all Change Management and Data Center Operations functions
• Validate data/application based on business rules.
• Working on AGILE projects in parallel which involves -
• Attending scrum standup calls daily
• Reporting testing issues on scrum calls
• Reviewing user stories for that sprint on user story grooming sessions.
• Creating test cases in QC for user stories for the current sprint.
• Creating new user stories for QC tasks in Green hopper/Rally.
• Reporting Daily status to the leadership.
• Attending weekly leadership status call.
• Checking if all defects are resolved and all code is tested before closing sprints.
• Providing test support during Deployment

Environment: AMDOCS Billing Systems (CITIX-Telegence, CARE Clients), Siebel, Quality Center 10, Rational Clear Quest, Jack Track, Web Logic, TIBCO RV, JAVA, Oracle 10i, SOAP XML, XML SPY, WinCVS, WinSCP3, Splunk, SQL, TOAD, AquaData Studio, UNIX & Windows XP, ITE tool, Enabler.ITKO, SOA ParaSoft

Senior QA Analyst

Confidential

Responsibilities:

• Worked in all phases of the project with Business Analysts to resolve functional issues, Development team to resolve the issues related to missing functionality, bugs and defects, with QA team for bug tracking reporting, and in production release and production support teams to resolve issues specific to production environment and contributed for all successful production releases (supported 7 production releases).
• Created Test plans, Test cases based on System Uses Cases (SUC), BRD, FSD, TSD for necessary to verify the new billing system for Confidential &T Wireless.
• Extensively used Quality Center for Test Set Design, Test set Execution.
• Involved in Manual testing, Daily status meetings, Walkthroughs, Technical reviews, Hosting & participating Triage calls, Test Case review meetings and Daily Shakeout notification, BVT’s, Day to Day activity process of release management with project management on testing update, all through the testing phases.
• Interacted and coordinated with developers and discussed technical problems to resolve of Confidential &T’s web based Billing system and reporting bugs/defects and prioritized using Clear Quest.
• Managed all types of Change Requests (Change Requests), enhancements, issues and documentation changes using QC.
• Understanding complete SDLC and Performed System Testing, Functional, GUI and Regression testing, Integrated System testing, End-End testing, and Sanity testing, Explore, Browser Compatibility UAT testing of the web-based application.
• Checking the test environment, executing, tracking and reporting on the test execution, analyzing the results.
• Conducted Database application testing with strong SQL to check the database performance and also functional issues related to application, and tested the Billing jobs, Created Test data.
• Created test cases using Element Locators and Selenium web driver Methods.
• Execution of Selenium Test cases and Reporting Defects.
• Involved in Regression Testing Using Selenium.
• Prepared the Bug Reports, Debugging issues, Test Matrix and participated in team meeting to discuss the status and solve issues.
• Tested, Verified Dynamo logs SOAP-XML based Web Services calls with request and response and XML with XML-SPY for to get phone IMEI value and credit debit card transactions, verifying shipping/ billing address transactions.
• Worked on PUTTY to log into UNIX systems to check the info logs and error logs.
• Basic Scripting Knowledge Using Quick Test Pro/VB Script for Test Automation.

Environment: Quality Center (9.0), Java, JSP Servlets, ATG’s DAF(Dynamo Application Framework),Java Beans, Java Script, Oracle, Eclipse, ATG’s Dynamo Application server, ASP.Net 2.0, MS Office 2003, Windows XP, Clear Quest(7.0.1.2),UNIX,QTP(9.2),SOAP,XML.Selenium WebDriver.

Confidential

QA Tester

Responsibilities:

• Coordinated with Business Analyst's and users regarding issues with Requirements, functional/user acceptance testing.
• Analyzed business requirements and identified test strategy.
• Involved in writing and implementation of the test plan and developed test cases and test scripts in Mercury Test management tool Test Director.
• Created detailed Test cases for validating business functions and regression testing.
• Executed test cases under integration, user acceptance test environments.
• Back end testing was done to verify and validate data.
• Data verification and data integration test was done using SQL queries.
• Involved in the user acceptance testing.
• Developed metrics to find out the testing phase
• Tested the functionality of each screen to monitor proper navigation.
• Used Test Director for storing, tracking and reporting bugs.
• Worked with developers in resolving issues in test environment and defects while application under testing.
• Prepared Test Data for Positive and Negative Testing.
• Performed Parallel Testing to compare data in QA to Production Data.
• Participated in Walk through of test plans and test cases.
• Involved in the User Acceptance Testing, Participated in various meetings and discussed Enhancements and Modifications Request issues
• Defect Management using Test Director and Configuration Management with Visual Source Safe

Environment: HTML, XML, Java, J2EE, SQL-Server, MS-Office, Mercury Quality Center 9.0, Oracle

Confidential

Responsibilities:

• Performed Validation testing, Security testing, System testing and Regression testing using Win Runner.
• Created test cases, test plans and test scenarios.
• Executed UNIX and SQL scripts to validate data.
• Involved identifying the business Requirements.
• Analyzed specifications and test plan for the testing process of time tracking system.
• Developed test cases after analyzing the specifications document.
• Report bugs using Test Director.
• Performed Regression using Win Runner.
• Involved in Load Testing of the application using Load Runner.
• Investigated Software faults and Interfaced with developers to resolve technical issues.

Environment: Win Runner, Test Director, Load Runner, C++, UNIX, Windows, Oracle, Java Script, and HTML.