SUMMARY

• Solid experience with Software Testing Life Cycle (STLC) and Defect Life Cycle (DLC).
• Agile initiative - taker who is able to supervise staff, prioritize tasks, adapt quickly & plan/implement projects.
• Over six years of QA experience in all Agile Software Development Life Cycle (SDLC) phases including management, reporting, requirements gathering, risk analysis, project planning, testing schedules, and defect tracking.
• Experienced in overseeing five QA Analysts ranging between Junior to Senior level analysts.

TECHNICAL SKILLS

• Leadership, Communication, Scheduling, Reporting, Stakeholder Management, Risk Management, Vendor Management, Negotiation, Return on Investment ROI, Request for Information RFI, Conflict Resolution
• Critical Path, Sprint Planning, Grooming Planning, Product Backlog, Test Backlog, Sprint Retrospective
• Non-Disclosure Agreement NDA, Service Level Agreement SLA, Statement of Work SOW
• Unit, Server, Web, UI, Functional, Regression, Mobile, Performance, Stress, Agile Testing, Manual Testing, UAT Testing, Mainframe Testing, Security Testing, Reliability Testing, Integration Testing, Acceptance Testing, Server Testing, Status Reporting, Test Planning, Defect Management, Black Box Testing, Requirement Traceability Preparation, Test Case Design, and Test Results Analysis
• IOS, Android, Email, TFS, Google Docs, Microsoft Office, Project, Word, Outlook, Excel, Access, PowerPoint, Lync, Skype For Business Open Source, SQL Server Management, Internet Explorer IE, Firefox, Chrome, Safari, Microsoft Edge, Fiddler, Oracle SQL Developer, Wireshark, Mozilla Thunderbird, Slack
• Netgear, Linksys Routers and Firewalls
• HDMI, DVI, VGA, Printers, Memory, Samsung Galaxy, IPad, Windows Surface, iPhone, Android Phones
• SQL, HTML, CSS, Oracle SQL Developer, SQL Server 2012

PROFESSIONAL EXPERIENCE

Business QA Analyst

Confidential

Responsibilities:

• Use Agilecraft and Jira for repository, reporting and tracking bugs, and provide updates on resolved bugs.
• Distribute meeting notes after each meeting to ensure all team members are up-to-date with project status.
• Maintain calendars and Sprint board to ensure all projects are on target and any potential issues are addressed.
• Assist with internal and external communication, improving transparency, and radiating information.
• Schedule meetings with vendors, system architects, and product owners to create requirement documentation.
• Schedule pro-active meetings to plan, execute, and accomplish project requirements.
• Prioritize all action items to ensure tasks are completed on time and as scheduled.
• Submit daily and weekly reports with bug defects, and system issues.
• Interact with developers, system engineers, and testing teams to identify application defects.
• Use manual testing to troubleshoot systems, integration, positive and negative, functionality, object and regression.
• Develop use cases, user interface specifications, and user requirement specification documents.
• Coach and coordinated the work of co-workers while handling multiple tasks and communicating ideas in both technical and customer-facing systems.
• Create test plans and manage regression test case files.

Validation Integration Engineer

Confidential

Responsibilities:

• Use Jira for repository, reporting and tracking bugs, and provide updates on resolved bugs.
• Maintain proper use of Criminal Justice Information System requirements when testing applications onsite and remotely.
• Develop Acceptance Test Plan documentation for state clients to demonstrate the functionality of new applications.
• Access FBI databank for validation when enhancing and developing state websites, databases and mobile applications.
• Develop and Maintain Validation Test Plan documentation for 2 state projects including websites and mobile applications.
• Develop use cases, user interface specifications, and user requirement specification documents.
• Use Oracle SQL Developer to validate database and encryption.
• Ensure proper use of CJIS requirements within systems and applications.

Metadata Coordinator

Confidential

Responsibilities:

• Assigned product labels, and notes to information assets.
• Created and edited descriptions of information assets.
• Audited shipments with packing lists on daily basis.
• Coordinated outbound and inbound material shipments.
• Worked with existing members to discover, identify and procure desired items of interest.
• Created new SKUs for unlisted merchandise.
• Replaced missing or damaged RFID tags.
• Managed incoming and outgoing products for manufacturers and home staging.
• Created RFID tag placement and scanning requirements for all products going in/out of job sites.
• Interfaced with internal and external partners.
• Processed damage or broken products.
• Worked with inventory groups to keep appropriate and accurate inventories.

QA Analyst

Confidential

Responsibilities:

• Interviewed and trained QA team members and conducted knowledge transfer sessions for SQL, Jira and internally developed tools and applications.
• Used Fiddler for troubleshooting and bug tracking
• Utilized Merchant Services, PayPal, and Western Union to process and test transactions.
• Performed back-end validation using SQL Server Management Studio 2012.
• Sent out QA daily and weekly reports with updates on ticket status.
• Led daily stand-up meetings.