SUMMARY:

Actively contributed to the successful conclusion of many projects. Team player that contributed technical knowledge, leadership and attention to detail to all phases of projects preventing errors and quickly resolving issues by building consensus across impacted groups. Provided leadership with high level project statuses and engaged leadership as required for direction and issue resolution.

EXPERIENCE:

Confidential, Cedar Rapids, Iowa

Software Quality Analyst Team Lead

Responsibilities:

• Work with product owners in the analysis of integrating software into the business.
• Create testing integration plan for various impacted groups for individual projects
• Monitor and track the progress of testing efforts utilizing Quality Center and Share Point software Identify and mitigate project risk Identify, track and escalating testing issues
• Identifying and manage testing critical path activities Identifying testing resources and support tester training on modified functionality
• Track percent complete for testing activities
• Ensuring the generation of appropriate testing documentation
• Reporting status to project stakeholders and management
• Plan and manage testing team activities and ensuring that team members understand their role and responsibilities on the project
• Utilize strong written and verbal communication skills to coordinate testing efforts across multiple time zones and report to senior management utilizing SharePoint Identify and manage the critical path activities
• Track testing percent complete utilizing Quality Center reports

Confidential, Des Moines, Iowa

Software Quality Analyst Team Lead

Responsibilities:

• Work with product owners in the analysis of integrating software into the business following an agile scrum methodology following two to three week sprints.
• Work with development teams to resolve defects within a sprint and coordinate defect resolutions from one sprint to future sprints
• Create testing integration plan for various impacted groups for individual projects
• Monitor and track the progress of testing efforts utilizing Quality Center and Share Point software Identify and mitigate project risk, tracked in Quality Center
• Identify, track and escalating testing issues
• Mentor and train new team members Identifying and manage testing critical path activities
• Track percent complete for testing activities
• Ensuring the generation of appropriate testing documentation Reporting status to project stakeholders and management
• Coordinating testing team activities and ensuring that team members understand their role and responsibilities on the project
• Utilize strong written and verbal communication skills to coordinate testing efforts across multiple time zones and report to senior management utilizing SharePoint Identify and manage the critical path activities
• Track testing percent complete utilizing Quality Center reports

Confidential, Des Moines, Iowa

Business Analyst

Responsibilities:

• Work closely with all levels of end users, including executive level staff, to quickly prototype possible approaches to problems
• Design web application and system management features utilizing HTML and JAVA
• Design supporting databases and SQL queries
• Gather and perform thorough analysis of all business needs through process analysis
• Determine reporting requirements
• Design system reports utilizing HTML and MS Word
• Document system setup and support requirements
• Create wire frames of changed and new web pages utilizing HTML
• Develop use cases for web application
• Develop and design databases utilizing MS Office Visio Document and design reporting requirements
• Coordinate application needs across multiple departments by determining and documenting common requirements and designing common processes to meet the needs of all impacted groups.
• Utilize strong written and verbal communication skills to facilitate Joint Application Development (JAD) sessions

Business Analyst

Confidential

Responsibilities:

• Utilize strong written and verbal communication skills to work with the business users to gather and document business requirements, use cases, process flows and reports
• Work with external vendor representatives in the analysis of integrating software into the business process model.
• Work with business representatives to resolve vendor/business software gaps.
• Document existing application input systems
• Analyze and document gaps between vendor systems and existing systems
• Participate and document input from JAD sessions Write use cases for new web systems
• Analyze the relationship between business functions and the proposed system by preparing analysis documents (requirements, entity relationship models, dataflow diagrams and process specifications)

Business Analyst

Confidential

Responsibilities:

• Facilitate JAD sessions with various volunteer agencies and volunteer centers to gather requirements for a centralized volunteer web site Research available software options and verify effectiveness with other state agencies
• Schedule and host focus group discussions
• Write the Request for Quote document and Proof of Concept document for the state of Iowa Determine reporting requirements Design system reports

Confidential, Iowa City, Iowa

Senior Project Manager

Responsibilities:

• Coordinate the development of detailed cost and schedule estimates for the project utilizing MS Project
• Worked with various development groups to determine and communicate possible solutions
• Develop and maintain a detailed project baseline Work Breakdown Structure in MS Project Identify, categorize and avert project risks (risk management)
• Identify and manage the critical path activities on the project WBS
• Track percent complete for project activities utilizing Oracle accounting software Maintain a current forecast of remaining hours/cost for project activities in MS Project Compare actual and forecasted performance against the project baseline and performing variance analysis to understand the root cause of deviations Control changes to the project scope and baseline Ensure the generation of appropriate project documentation
• Develop post - deployment stabilization plans
• Utilize Team Track and Source Safe for project execution management
• Report status to project stakeholders and e-Business management
• Prepare and deliver formal project reviews
• Coordinate team activities and ensuring that all team members understand their role and responsibilities on the project
• Act as the focal point for customer service to resolve technical and process issues
• Resolve customer issues for online systems, policies, and procedures
• Provide guidance in program reviews on the support, maintainability and reliability of processes and technical issues

Business Analyst/ Software Project Manager

Confidential

Responsibilities:

• Work with product owners in the analysis of integrating software into the business following an agile scrum methodology
• Work with development teams to resolve defects within a sprint and coordinate defect resolutions from one sprint to future sprints
• Attended sprint planning meetings to coordinate short term goals with overall project goals
• Coordinate the development of detailed cost and schedule estimates for the project utilizing MS Project and Oracle accounting systems
• Track actual hours and cost expended on project activities and reported to senior management on a regular bases
• Document lessons learned and other historical information Created user guide for implement of the Optimized Scoring and Aggregation (OSA) product Control allocated software budgets.
• Reported the status of CMM4 compliance of the program to senior management on a regular bases
• Support programmer analysts in analysis and design of solutions based on business requirements
• Utilize ChangeMan, PerForce, Team Track, Source Safe required for project execution Liaison between product management, business customer, and development accurately communicating requirements.
• Worked with business groups to determine reporting needs and coordinate the design of the various reports
• Review and approve development and testing documentation.
• Conduct business process analysis and needs assessments.
• Analyze development, testing, and implementations processes and implement improvement and cost savings initiatives
• Conducts research and analysis to quantify business opportunities
• Develops formal recommendations to management.
• Reviewed historical information in past project documentation to identify potential risks, develop mitigation strategies and estimate future development and testing efforts.
• Perform Cost/Benefit analysis Perform data analysis for applying data use and reporting usability
• Prepared “as is” and “current state” documentation
• Track, analyze and report on the success or failure of project status
• Responsible for meeting timelines, budget, quality and resource commitments
• Plan and direct the delivery of information to management and project teams on project plans, requirements, analysis, designs, strategies, recommendations, issues and tasks and activities. Identifying and obtain necessary project resources
• Direct problem resolution, decision-making and communications using a pro-active and positive approach.
• Provide effective and timely support to customers with technical and process concerns
• Utilize strong written and verbal skills to facilitate JAD meetings
• Plan and coordinate the implementation of a standard software product to meet project contract requirements
• Monitor and assist managing and creating project budget
• Develop Support Plans Provide leadership to assure timely implementation of support plans