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Lead Qa Resume

SUMMARY:

I have over fifteen years of diversified experience in the IT industry specializing in Software Quality Assurance and Testing as well as UAT. I have extensive experience working in a formal software development life - cycle testing as well as supporting the analysis, implementation phases as well as creating and updating test plans and test cases in working with QA Management, Business Analysis, Project Managers and all stakeholders . I have strong trouble shooting skills for defect tracking and resolution as well as excellent technical skills. I have hands-on experience in performing various types of testing including sanity, smoke, regression, functional, integration, user acceptance, front end and back end testing as well as Black and White box testing. I have excellent communication skills allowing me to work closely with the business and developers to insure the project delivers what the client has contracted for in the most effective way possible. I have an extremely strong work ethic and a dedication to delivering a quality product.

SPECIALTIES:

  • Create Test Plan, Test Strategies, Test Cases, Test Matrix
  • Writing and executing SQL code: joins (inner, outer, left, right) assign aliases, order data, insert data; update table data
  • Manage on-shore and off-shore teams
  • Manage defect tracking and triage meetings utilizing Quality Center (v12)
  • Familiar with JIRA
  • Create, modify, and maintain Test Cases
  • Worked in the following software development methodologies: Waterfall, Scrum, Agile
  • Hyperion Cube, Excel SmartView
  • Work within SDLC
  • Oracle, Unix, JAVA, Mainframe
  • Lead and manage triage meetings, expectations, and resolutions
  • Established QA processes and procedures
  • Streamlining existing QA and UAT processes
  • Creation of document templates to keep continuity in documentation and report writing
  • Creation of reusable business components and test cases in HP Quality Center
  • Analysis of Functional Requirement, Business Requirements, Architectural mapping
  • Analysis for automation

WORK EXPERIENCE:

Confidential

Lead QA

Responsibilities:

  • ACT application upgrade from 4.17 to 4.30 ( Confidential software application)
  • Created LOE for off- shore and on-shore testing resources
  • Created Test Plan detailing the requirements, resources, and machinery
  • Updated outdated test cases including the any SQL code.
  • Removed specific dates and replaced with comments (ex. Use current date; got forward one month from current date).
  • Create Test Matrix for Testing Needs to ensure everything was covered in testing
  • Streamlined testing approach
  • Challenged and changed existing Quality Center use and way of documenting defects
  • Challenged and changed the use of existing automation
  • Tested the differences between the two version of software and documentation
  • Tested and created defects in Quality Center

Confidential

Lead QA

Responsibilities:

  • Retail POS tester
  • Created test cases
  • Created test matrix
  • Manual testing of registers, software of smoke testing, regression testing, functional testing and training of process for UAT testing.
  • Hand-offs, training, and support for UAT
  • Lead for the newly developed Hyperion Cube
  • Worked with:
  • Lead Developer
  • Lead Business Analyst
  • 2 remote testers
  • Wrote Test Plan and Test Cases
  • Wrote SQL and modified developer SQL:
  • SQL joins (Right then Left) to show missing auditory fields in the tables and compare to what is in the cube.
  • SQL updates for inserting data, or changing data in a table then validating it was picked up and displayed correctly in the cube.Searching for specific customer names using the IN operator, or types using the LIKE operator.
  • Searching by date and date ranges using the BETWEEN operator
  • Ran reviews approvals of Test Plan and Test Cases
  • Reported defects and test findings to Project Manager, Business Analysis, and testing team
  • Tested the data for integrity and functionality in the Hyperion Cube
  • Hand- off, training, and support for UAT
  • Lead for the decommissioning of Rx Amercia’s financial and application testing
  • Worked with:
  • On-shore remote tester
  • Created SQL to extract data for analysis (Oracle)
  • Join for multiple tables to validate the data between RX America and CVS.
  • Sort data for validation of clients Rx numbers and drugs then compare to the RxConnect system.
  • Right and Left joins between Rx America tables to CVS tables to identify missing data from mandatory fields in CVS RxConnect system.
  • Business analyst
  • 2 Lead Developers ; 1 Developer
  • Wrote Test Plan and Test Cases
  • Developed reporting tool for testing results
  • Lead for the OCR 3-Way Match financial and application testing
  • Worked with:
  • On-shore tester
  • Created SQL to extract data for analysis (Oracle)
  • Join for multiple tables to validate captured from the scan was loaded correctly to the tables.
  • Sort data for validation of mail stations, names, stations against the scanned captured data.
  • Business analyst
  • 2 Developers
  • Test Plan and Test Cases
  • Developed reporting tool for testing results
  • Coordinated remote testing solution

Confidential

BA Lead

Responsibilities:

  • Worked in SCRUM environment
  • Coordinate Release testing
  • Test cases including SQL, defect tracking, defect reporting (Oracle)
  • Modified existing SQL for extraction of data from 118 different different feeds.
  • Wrote code against various data feeds to validate input into the Clarity application.
  • Captured by date ranges, location, application codes.
  • Write test cases for release and bucket testing using HP Quality Center
  • Perform release and bucket testing
  • Daily Production support and testing

Confidential

QA Engineer

Responsibilities:

  • Tested Extreme software application for roll- out to company
  • Create and updated SQL (Oracle)
  • Modified existing SQL Stored Procedures as required (dates, table names, etc).
  • Created new SQL Right then Left joins for validation of any missing data in the tables, and what was being populated in the application.
  • SQL Inner / Outer Joins for validation of insurance in the Extreme application to identified key and foreign key issues that would result in the application being populated incorrectly.
  • Searching for specific customer names using the IN operator, or types using the LIKE operator.
  • Searching by date and date ranges using the BETWEEN operator
  • Executed Stored Procedures
  • Defect reporting
  • Developed test cases and bug reporting using HP Quality Center
  • Hand-off, training, and support for UAT

Confidential

QA Engineer

Responsibilities:

  • Worked in an Agile environment with mixture of Waterfall methodology
  • Created test plans, test cases, defect report
  • Languages / Technologies used: XML, JCL, HTML
  • SQL use
  • Simple query of data from a table in Oracle to compare to data in Mainframe file and doing hash counts.
  • Joins to validate the data in the WorldClass application was correct and there were no duplication.
  • Table updates in database table and verify WorldClass application was picking them up.
  • Right and Left joins to identify missing data from mandatory fields and verify what was displayed in the WorldClass application.
  • Inner / Outer joins to identify mapping issues (keys and foreign keys being mapped correctly).
  • Introduced the benefit of using a Test Matrix as part of the QA Test Plan
  • As a QA in FIIS I worked on 9 different applications (JAVA, SAAS, Oracle)
  • Introduced quicker ways to analyze data such as the use of VOOKUP / HLOOKUP in Excel
  • Used SOAP View and Fiddler to aid in debugging defects for the developers.
  • In addition to XML being used to debug, the application logs were also utilized to pin point services that were not working.
  • Created Business Components of reuse in HP Quality Center
  • Validated calculations, GUI, and data in database for World Class application.
  • Updated all business components and test plans in Quality Center
  • Executed and updated SQL for validation of data in WorldClass, WebAdmin, and FUSE.

Confidential

QA Lead

Responsibilities:

  • Managed project team of QA testers in US and India.
  • Created Test Plans for clients.
  • Create Test Cases for Confidential testing.
  • For SAAS, JAVA, Oracle, Data Warehouse
  • SQL creation for in depth data validation of client software being sent to the Dragon application.
  • Left and Right joins blanks then validate what was being displayed in the Dragon application.
  • Inner and Outer joins to validate the key to foreign keys were correct for displaying the data in the Dragon application.
  • Searching for specific customer names using the IN operator, or types using the LIKE operator.
  • Searching by date and date ranges using the BETWEEN operator
  • Created weekly statistical reports for management.
  • Created Traceability Matrixes.
  • Trained and mentored QA’s in the US and India offices on technical testing.
  • Tested white box, black box, functional, smoke, regression, integration, security, web content, GUI, verification of calculations and data.
  • Participated in and over-saw the automated testing using AppPerfect.
  • Lead the triage meeting for defect tracking and resolution.
  • Worked in an Agile environment with clients.
  • Created the QA and UAT processes and procedures.
  • Using business analyst’s and developer’s documentation to create test conditions.
  • Lead the Deployment readiness.
  • Lead presentations of the testing approach to prospective clients.
  • Responsible for all documentation created by Implementation Managers, Business Analysts, Developers, and QA to insure they are error free.
  • Responsible for training new QA hires on the companies QA processes and procedures.
  • Tools used: SQL Navigator, Business Objects, WinSCP, UltraEdit; JIRA, Bugzilla

Confidential

QA Tester

Responsibilities:

  • Created test scripts in Quality Center
  • Manual execution of scripts reports using Quality Center
  • Defect tracking and resolution in Quality Center
  • Hand - off, training, and support of UAT

Tools: Quality Center, Business Objects, TOAD, SQL, JCL

Confidential

MIS Analyst

Responsibilities:

  • Traveler Life and Annuity was an insurance and annuity company.
  • Executed test cases for hardware releases and updates
  • Dataware Testing with Business Analysis.
  • Daily help desk type support of TL&A MIS
  • Trouble shooting calls pertaining to application bugs and hardware problems
  • Manager the removal of all the MIS coax connected printers.

Confidential

Technical Analyst / Project Manager

Responsibilities:

  • Managed multiple projects of software and hardware installations
  • Supported associated vendors such as Xerox and Solimar
  • Management of technical aspects from pre - sales through installations
  • Installed hardware for NT and Windows 98
  • Software support of Microsoft Access, Data Distributor, and Solimar
  • Pre-sale, post-sale, implementation, training and support

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