PROFESSIONAL SUMMARY:

• Experience in Business/Software Analysis, Quality Assurance, Development and Operations of various business applications in Web based and Client/Server environments.
• Experience in leading onshore and offshore teams.
• Experience in leading teams in different areas such as QA, Development and Operations.
• Experience in proactively coordinating with multiple areas such as business, App Dev, QA and Release teams to confirm signoff’s.
• Knowledge in Estimation based on Business Demand.
• Experience in working with IOS and Android applications.
• Experienced in Manual and Automated Testing of applications developed on Windows and Linux platform.
• Experienced in developing test cases based upon the business requirements.
• Experienced in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Experience in various domains such as Insurance, Banking, Finance, healthcare as well as in Government sectors.
• Experience in Agile/Scrum and Waterfall Methodology.
• Experience in different phases of testing such as requirement analysis, test design, execution and defect management.
• Moderating multiple meetings and walkthroughs.
• Effective Time Management Skills and consistent ability to meet client deadlines.
• Good team player and ability to work independently along with strong problem solving, learning and communication skills.

TECHNICAL SKILLS AND KNOWLEDGE:

DevOps Tools: Urban Code Deploy, Jenkins, SVN and other tools

Testing Tools: TFS, Microsoft Test Manager, Quality Center ALM, Rational Quality Manager, Selenium WebDriver and UFT/QTP

Bug Reporting Tools: MTM, Quality Center, Jira and Clear Quest

Database: MS SQL Server, Oracle and MS Access

Languages: .Net and Java

Browsers: Internet Explorer, Google Chrome and Mozilla Firefox

Operating System: Windows, OSX and Linux

Microsoft Tools: MS (Word, Excel, PowerPoint, Visio) and SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Bloomfield, CT

Test Manager

Responsibilities:

• Responsible for the management and oversight of Infrastructure Projects/Programs and Upgrades.
• Created Test Plans for large scale strategic projects and highly integrated infrastructure portfolios.
• Tracked the Test Plans and Project Plans based on the progress of the applications through each environment.
• Collaborated with multiple application teams, business areas, projects/programs and production releases.
• Worked with the Performance Volume Stress team to complete the Intake process.
• Moderated Daily Standup Meetings to check the status of multiple applications across multiple projects.
• Provided support for the teams in terms of issue resolution and risk mitigation.
• Provided Status to the Upper Management via emails and bi - weekly meetings.
• Initiated and Supported weekends and nightly migrations to Production.
• Conducted meetings with Business Users to make sure that there are no issues after the final migrations.

Environment: Rally, Microsoft Office, Confluence, HPSM, SharePoint, Webex and Windows

DevOps

Confidential, Hartford, CT

Responsibilities:

• Leading offshore team in environmental support for Insurance Applications.
• Leading offshore team in Lab Support for Insurance Applications.
• Leading the QA and App Dev Team in Application specific Issues.
• Have been working through the process of VM configuration based on requirements.
• Maintaining the tools for the Insurance Application based on the environmental changes.
• Provided solutions to various issues that come from QA and App Dev.
• Documenting and planning new Automation jobs and Initiatives for Lab Support.
• Provide data related information to the leadership in order to showcase the improvements.
• Working with App Dev, CI, Deployment and RM teams to oversee the deployment process.
• Monitoring that the Applications in the portfolio are deployed as per the Release schedule.
• Coordinate between App Dev and Deployment teams to get the packages out at the scheduled time.
• Keep the RM and RE teams updated on the status of the respective applications under the portfolio.
• Checking that all the components, tickets and Production entries are validated for deployments.
• Provide extended support during Production Release weekends.

Environment: .NET, SVN, Jenkins, Microsoft SharePoint, IE, Chrome, Microsoft Office, Remedy, VM, Urban Code Deploy, SQL Server, PowerShell and Windows

Tester Senior Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Analyzed requirements and attended gap analysis meetings.
• Performed SIT and UAT testing for the projects and packages.
• Designed test cases and test scripts in Microsoft Excel and then uploaded them to Quality Center ALM.
• Executed test cases and test scripts using Quality Center ALM.
• Logged Defects and tracked them using Quality Center ALM.
• Attended defect meetings, daily meetings and weekly meetings.
• Worked with the team in locating the problems and issues faced in the testing process.
• Created test scenarios, modified test scripts and uploaded them to HP Quality Center per business standards.
• Supported business users during testing phase.
• Lead the defect meetings and coordinating its related issues.
• Created defect reports based on status on a daily basis.
• Monitoring and keeping track of daily test executions and reporting.
• Created test documentation based on ADM standards.

Environment: HP Quality Center, Microsoft Office, SAP, VSS (Ventex Service Suite), Focal Point, Archer, .NET and Windows

Confidential, Harrisburg, PA

Sr. QA Analyst

Responsibilities:

• Analyzed the user stories and attended the user story sessions.
• Worked in the process of Agile/Scrum methodology
• Assigning and delegating the tasks for the testers.
• Designed Test Cases, scripts in TFS (Team Foundation Server).
• Executed Test Cases in MTM (Microsoft Test Manager).
• Performed functional, integration and regression testing.
• Logged and reported bugs using MTM and TFS.
• Worked with the developers to fix the bugs.
• Worked with the Scrum Master to discuss the user stories and functionalities.
• Trained SME and users on QA Process, MTM and TFS.
• Documented the introductory process of Coded UI.
• Worked on writing UAT test scripts and user testing process.
• Worked on Data Migration Testing.
• Documented the Test Procedures for Data Migration Testing.

Environment: Microsoft Test Manager, Team Foundation Server, Microsoft Dynamics CRM, Visual Studio.Net, SQL Server, Microsoft Office, SharePoint, Internet Explorer and Windows 7

Confidential, Camp Hill, PA

QA Analyst

Responsibilities:

• Reviewed and analyzed the Requirements and Use Case documents.
• Designed Test cases for Integration and System Acceptance Testing.
• The following tasks were performed using MTM (Microsoft Test Manager):
• Designed Test cases for Integration and System Acceptance Testing.
• Executed test cases for System Acceptance Testing.
• Executed Integration Test Cases.
• Logged and reported defects.
• Designed End to End test cases.
• Executed End to End test cases.
• Executed Regression test cases.
• Worked with developers to verify the testing efforts.
• Tested the Mainframe part of the application.
• Executed SQL queries to verify the data in Oracle/SQL Developer.
• Executed Test Scripts in QTP for Regression Testing.
• Created test data for Integration and Regression testing using QTP
• Modified test automation scripts using QTP.
• Performed Cross browser testing in Firefox and IE.
• Supported in re-testing the UAT bugs.
• Participated in GAP Analysis, daily, weekly and review meetings.

Environment: Microsoft Test Manager, Mainframe, .Net, Oracle/SQL Developer, Microsoft Office, Internet Explorer, Mozilla Firefox and Window

Confidential, Pittsburgh, PA

Functional Test Analyst

Responsibilities:

• Performed Manual Testing in CSD application.
• Analyzed Use Cases, Requirements and Technical Specifications.
• Designed and executed test cases, test scripts in Rational Quality Manager.
• Made excel reports to see if all the requirements are covered.
• Logging and reporting defects using Rational Clear Quest.
• Worked with the developers (onsite and offshore) to fix the defects.
• Worked with the BA’s when there is a change in the functionality of the application.
• Performed Smoke Testing, Functional Testing, System Testing, Security Testing and Regression Testing of the Customer Service Desktop Application.
• Designed and executed test cases for Integration testing.
• Used SharePoint to update test scripts, execution tracker and to share other documents.
• Conducted testers and tech team meetings to discuss the status of the defect and the problems involved in it.
• Reproduced the defects and logged defects in Clear Quest.
• Performed Adhoc testing in various modules of the application.
• Participated in weekly meetings and walkthroughs.

Environment: Rational Quality Manager, Clear Quest, Pega PRPC, PowerBuilder, Oracle, MS Office and Windows