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Test Manager Resume

Bloomfield, CT

PROFESSIONAL SUMMARY:

  • Experience in Business/Software Analysis, Quality Assurance, Development and Operations of various business applications in Web based and Client/Server environments.
  • Experience in leading onshore and offshore teams.
  • Experience in leading teams in different areas such as QA, Development and Operations.
  • Experience in proactively coordinating with multiple areas such as business, App Dev, QA and Release teams to confirm signoff’s.
  • Knowledge in Estimation based on Business Demand.
  • Experience in working with IOS and Android applications.
  • Experienced in Manual and Automated Testing of applications developed on Windows and Linux platform.
  • Experienced in developing test cases based upon the business requirements.
  • Experienced in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
  • Experience in various domains such as Insurance, Banking, Finance, healthcare as well as in Government sectors.
  • Experience in Agile/Scrum and Waterfall Methodology.
  • Experience in different phases of testing such as requirement analysis, test design, execution and defect management.
  • Moderating multiple meetings and walkthroughs.
  • Effective Time Management Skills and consistent ability to meet client deadlines.
  • Good team player and ability to work independently along with strong problem solving, learning and communication skills.

TECHNICAL SKILLS AND KNOWLEDGE:

DevOps Tools: Urban Code Deploy, Jenkins, SVN and other tools

Testing Tools: TFS, Microsoft Test Manager, Quality Center ALM, Rational Quality Manager, Selenium WebDriver and UFT/QTP

Bug Reporting Tools: MTM, Quality Center, Jira and Clear Quest

Database: MS SQL Server, Oracle and MS Access

Languages: .Net and Java

Browsers: Internet Explorer, Google Chrome and Mozilla Firefox

Operating System: Windows, OSX and Linux

Microsoft Tools: MS (Word, Excel, PowerPoint, Visio) and SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Bloomfield, CT

Test Manager

Responsibilities:

  • Responsible for the management and oversight of Infrastructure Projects/Programs and Upgrades.
  • Created Test Plans for large scale strategic projects and highly integrated infrastructure portfolios.
  • Tracked the Test Plans and Project Plans based on the progress of the applications through each environment.
  • Collaborated with multiple application teams, business areas, projects/programs and production releases.
  • Worked with the Performance Volume Stress team to complete the Intake process.
  • Moderated Daily Standup Meetings to check the status of multiple applications across multiple projects.
  • Provided support for the teams in terms of issue resolution and risk mitigation.
  • Provided Status to the Upper Management via emails and bi - weekly meetings.
  • Initiated and Supported weekends and nightly migrations to Production.
  • Conducted meetings with Business Users to make sure that there are no issues after the final migrations.

Environment: Rally, Microsoft Office, Confluence, HPSM, SharePoint, Webex and Windows

DevOps

Confidential, Hartford, CT

Responsibilities:

  • Leading offshore team in environmental support for Insurance Applications.
  • Leading offshore team in Lab Support for Insurance Applications.
  • Leading the QA and App Dev Team in Application specific Issues.
  • Have been working through the process of VM configuration based on requirements.
  • Maintaining the tools for the Insurance Application based on the environmental changes.
  • Provided solutions to various issues that come from QA and App Dev.
  • Documenting and planning new Automation jobs and Initiatives for Lab Support.
  • Provide data related information to the leadership in order to showcase the improvements.
  • Working with App Dev, CI, Deployment and RM teams to oversee the deployment process.
  • Monitoring that the Applications in the portfolio are deployed as per the Release schedule.
  • Coordinate between App Dev and Deployment teams to get the packages out at the scheduled time.
  • Keep the RM and RE teams updated on the status of the respective applications under the portfolio.
  • Checking that all the components, tickets and Production entries are validated for deployments.
  • Provide extended support during Production Release weekends.

Environment: .NET, SVN, Jenkins, Microsoft SharePoint, IE, Chrome, Microsoft Office, Remedy, VM, Urban Code Deploy, SQL Server, PowerShell and Windows

Tester Senior Analyst

Confidential, Philadelphia, PA

Responsibilities:

  • Analyzed requirements and attended gap analysis meetings.
  • Performed SIT and UAT testing for the projects and packages.
  • Designed test cases and test scripts in Microsoft Excel and then uploaded them to Quality Center ALM.
  • Executed test cases and test scripts using Quality Center ALM.
  • Logged Defects and tracked them using Quality Center ALM.
  • Attended defect meetings, daily meetings and weekly meetings.
  • Worked with the team in locating the problems and issues faced in the testing process.
  • Created test scenarios, modified test scripts and uploaded them to HP Quality Center per business standards.
  • Supported business users during testing phase.
  • Lead the defect meetings and coordinating its related issues.
  • Created defect reports based on status on a daily basis.
  • Monitoring and keeping track of daily test executions and reporting.
  • Created test documentation based on ADM standards.

Environment: HP Quality Center, Microsoft Office, SAP, VSS (Ventex Service Suite), Focal Point, Archer, .NET and Windows

Confidential, Harrisburg, PA

Sr. QA Analyst

Responsibilities:

  • Analyzed the user stories and attended the user story sessions.
  • Worked in the process of Agile/Scrum methodology
  • Assigning and delegating the tasks for the testers.
  • Designed Test Cases, scripts in TFS (Team Foundation Server).
  • Executed Test Cases in MTM (Microsoft Test Manager).
  • Performed functional, integration and regression testing.
  • Logged and reported bugs using MTM and TFS.
  • Worked with the developers to fix the bugs.
  • Worked with the Scrum Master to discuss the user stories and functionalities.
  • Trained SME and users on QA Process, MTM and TFS.
  • Documented the introductory process of Coded UI.
  • Worked on writing UAT test scripts and user testing process.
  • Worked on Data Migration Testing.
  • Documented the Test Procedures for Data Migration Testing.

Environment: Microsoft Test Manager, Team Foundation Server, Microsoft Dynamics CRM, Visual Studio.Net, SQL Server, Microsoft Office, SharePoint, Internet Explorer and Windows 7

Confidential, Camp Hill, PA

QA Analyst

Responsibilities:

  • Reviewed and analyzed the Requirements and Use Case documents.
  • Designed Test cases for Integration and System Acceptance Testing.
  • The following tasks were performed using MTM (Microsoft Test Manager):
  • Designed Test cases for Integration and System Acceptance Testing.
  • Executed test cases for System Acceptance Testing.
  • Executed Integration Test Cases.
  • Logged and reported defects.
  • Designed End to End test cases.
  • Executed End to End test cases.
  • Executed Regression test cases.
  • Worked with developers to verify the testing efforts.
  • Tested the Mainframe part of the application.
  • Executed SQL queries to verify the data in Oracle/SQL Developer.
  • Executed Test Scripts in QTP for Regression Testing.
  • Created test data for Integration and Regression testing using QTP
  • Modified test automation scripts using QTP.
  • Performed Cross browser testing in Firefox and IE.
  • Supported in re-testing the UAT bugs.
  • Participated in GAP Analysis, daily, weekly and review meetings.

Environment: Microsoft Test Manager, Mainframe, .Net, Oracle/SQL Developer, Microsoft Office, Internet Explorer, Mozilla Firefox and Window

Confidential, Pittsburgh, PA

Functional Test Analyst

Responsibilities:

  • Performed Manual Testing in CSD application.
  • Analyzed Use Cases, Requirements and Technical Specifications.
  • Designed and executed test cases, test scripts in Rational Quality Manager.
  • Made excel reports to see if all the requirements are covered.
  • Logging and reporting defects using Rational Clear Quest.
  • Worked with the developers (onsite and offshore) to fix the defects.
  • Worked with the BA’s when there is a change in the functionality of the application.
  • Performed Smoke Testing, Functional Testing, System Testing, Security Testing and Regression Testing of the Customer Service Desktop Application.
  • Designed and executed test cases for Integration testing.
  • Used SharePoint to update test scripts, execution tracker and to share other documents.
  • Conducted testers and tech team meetings to discuss the status of the defect and the problems involved in it.
  • Reproduced the defects and logged defects in Clear Quest.
  • Performed Adhoc testing in various modules of the application.
  • Participated in weekly meetings and walkthroughs.

Environment: Rational Quality Manager, Clear Quest, Pega PRPC, PowerBuilder, Oracle, MS Office and Windows

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