Tech Lead -SD and CRM Consultant Resume

SUMMARY

Result oriented professional with more than 11 plus years of strong industry experience in Sales and SAP ERP.
Cross industry experience in Automotive, Auto Ancillary, Distributor and Industrial sales and marketing.
Excellent experience in SAP roll out, enhancement, Production Support, End user Training and exposure to development of Z - Programs across global regions NA AP, LATAM and EMEA.
Rich experience in Multinational Organizations- able to work across time zones, work with people from diverse backgrounds, virtual teams and Agile way of delivery model
Effective planning and organizational skills, ability to successfully manage multiple assignments and priorities
Excellent business consulting skills to understand client requirements and map their business processes in context of SAP functionality.
An enterprising leader with a flexible and a detailed oriented attitude. Strong analytical, problem solving, Team oriented, led by example approach to management and proven ability to manage and counsel staffs effectively.

PROFESSIONAL EXPERIENCE

Confidential

Tech Lead -SD and CRM Consultant

Responsibilities:

Technical lead Order to Cash to order team (SD and CRM) and working on business process design gap, fulfillment of new transactional, master data and legal SAP requirements from business.
Design, implement and document business prioritized SAP projects which includes SAP SD, Pricing,Vistex, CRM Sales.
Well versed with Agile work methodology and delivery of objects in Agile way.
Specialized skills in Electronic invoicing as a part of LATAM legal requirement. Expertise in interface communication, batch job automation and billing.
Working on onsite-offshore service delivery model. Interacting and guiding offshore team about business and client priority.
Participating in SAP's "MaxAttention programs" and working on system improvement initiatives.
Working on design Gap finding, creation of Scope Change Request (SCR) and Change Request (CR # Charm) by understanding the business requirement.
Extensive experience with Change Control Process / IT Governance Board / Change Advisory Board (CAB) for approvals of expedited and Emergency Break-Fixes.

Confidential

Team member - Sales & Distribution Module

Responsibilities:

Confidential

Associate SAP Consultant

Responsibilities:

Validation of BAio ( Business All In One) Configuration setting for SD module
Testing of different sales scenarios like Order to Cash cycle, Third Party sales, STO
Master data uploading using LSMW tool
Creation of technical and user manual documentation
Demo creation for end user using SAP Tutor tool
Creation of master data like customer master, material master and pricing master.
Testing of scenarios like Order to Cash, Third party sales, Cash sales, Intercompany sales, Intra and Inter Company Stock Transport Order (STO)
Returns & complaints management
Recording and editing of business scenarios using module using SAP Tutor