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Tech Lead -sd And Crm Consultant Resume

SUMMARY

  • Result oriented professional with more than 11 plus years of strong industry experience in Sales and SAP ERP.
  • Cross industry experience in Automotive, Auto Ancillary, Distributor and Industrial sales and marketing.
  • Excellent experience in SAP roll out, enhancement, Production Support, End user Training and exposure to development of Z - Programs across global regions NA AP, LATAM and EMEA.
  • Rich experience in Multinational Organizations- able to work across time zones, work with people from diverse backgrounds, virtual teams and Agile way of delivery model
  • Effective planning and organizational skills, ability to successfully manage multiple assignments and priorities
  • Excellent business consulting skills to understand client requirements and map their business processes in context of SAP functionality.
  • An enterprising leader with a flexible and a detailed oriented attitude. Strong analytical, problem solving, Team oriented, led by example approach to management and proven ability to manage and counsel staffs effectively.

PROFESSIONAL EXPERIENCE

Confidential

Tech Lead -SD and CRM Consultant

Responsibilities:

  • Technical lead Order to Cash to order team (SD and CRM) and working on business process design gap, fulfillment of new transactional, master data and legal SAP requirements from business.
  • Design, implement and document business prioritized SAP projects which includes SAP SD, Pricing,Vistex, CRM Sales.
  • Well versed with Agile work methodology and delivery of objects in Agile way.
  • Specialized skills in Electronic invoicing as a part of LATAM legal requirement. Expertise in interface communication, batch job automation and billing.
  • Working on onsite-offshore service delivery model. Interacting and guiding offshore team about business and client priority.
  • Participating in SAP's "MaxAttention programs" and working on system improvement initiatives.
  • Working on design Gap finding, creation of Scope Change Request (SCR) and Change Request (CR # Charm) by understanding the business requirement.
  • Extensive experience with Change Control Process / IT Governance Board / Change Advisory Board (CAB) for approvals of expedited and Emergency Break-Fixes.

Confidential

Team member - Sales & Distribution Module

Responsibilities:

  • Defining project goals, objectives and scope
  • Establishing AS-IS & TO-BE Business processes
  • Configuring requirement as per Business Blueprint
  • Conducting integration tests and preparation of end user document
  • Preparing Technical Specification documents
  • Closing all open issues before Go Live
  • Moving from pre-production to live production environment
  • Ensuring operability of the solution

Confidential

Associate SAP Consultant

Responsibilities:

  • Validation of BAio ( Business All In One) Configuration setting for SD module
  • Testing of different sales scenarios like Order to Cash cycle, Third Party sales, STO
  • Master data uploading using LSMW tool
  • Creation of technical and user manual documentation
  • Demo creation for end user using SAP Tutor tool
  • Creation of master data like customer master, material master and pricing master.
  • Testing of scenarios like Order to Cash, Third party sales, Cash sales, Intercompany sales, Intra and Inter Company Stock Transport Order (STO)
  • Returns & complaints management
  • Recording and editing of business scenarios using module using SAP Tutor

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