Sr. QA Analyst/ Data Analyst Resume

TECHNICAL SKILLS

Testing Tools: WinRunner, LoadRunner, Quick Test Pro (QTP)/Unified Functional Testing (UFT), HP Quality Center, Application Lifecycle Management (ALM), POS terminals, Jira Defect Report Tool, HPE Agile Manager

Other Software Programs: MS Office products MS Project, MS Word, MS Excel, MS PowerPoint, MS Visio.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst/ Data Analyst

Confidential

Responsibilities:

Communicating with IT department to collect project requirements
Analyze user’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
Worked closely with Project and Business Owner to verify all scenarios were captured for application under test
Input and maintain requirements using HP ALM
Created functionality, regression and user acceptance test cases utilizing HP ALM
Responsible for defect and user story creating, tracking, and retesting fixes using HP ALM and HPE Agile Manager
Analyzing test results and daily reporting successes and failures to Product and business owners
Requesting and applying for security roles for test and production environments
Managing and providing guidance to a team of 3 junior QA testers

Senior QA Analyst

Confidential

Responsibilities:

Created functionality, integration, regression test cases utilizing HP Quality Center
Executed test scripts against Windows.NET framework testing Hilton Global Websites, front desk application and various reservation systems: Horizon, Journey
Worked closely with Release Manger and QA Lead to verify all scenarios were captured for systems under test
Responsible for defect creating, tracking, and retest
Card Present POS/terminal testing (Elavon), magnetic swiping (Shift4) and manual testing validations
Testing DCC (Dynamic Currency Conversion) using Simplify based terminals
Analyzing test results and daily reporting successes and failures
Work closely with development, system engineers, tier teams, off shore QA team(s), off shore development team(s) and customers

QA Tester

Confidential

Responsibilities:

Executed user acceptance test scripts with Quality Center testing the new server for Hilton Brand Hotels:
Worked closely with Program Manager, UAT Leads, and Developers
Responsible for defect tracking, and change request for project enhancements
Created and executed test cases performing various types of test: Regression testing and Functionality testing.
Worked with Quality Center to write the Test Cases in the test plan, execute the Test Sets in the test lab and track the Defects logged in the defects module
Executed test scripts with Quality Center in Production environment to create videos of various user scenarios

QA Tester

Confidential

Responsibilities:

Evaluating requirements documentation to create test plans, manual test scripts of company's intranet application for internal employee.
Worked with Quality Management team to implement/execute the Capability Maturity Model Integration (CMMI) with company web development team.
Creating and executing test scripts: regression, functionality, error handling, user acceptance.
Coordinated and managed user acceptance testing.
Documenting bugs and entering into company’s defect tracking system. Retesting fixed bugs. Providing test summaries to project team.
Working with development and operation teams in change control meetings.

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