SUMMARY

• Digital Apps QA Lead with 8 years of experience in software testing and test management.
• Hands on experience with Automation testing using Selenium Tool.
• Diversified hands on experience with Manual testing such as Functional, Accessibility, Cross Browser, Responsiveness, Content, Copy, Integration, End to End and Regression.
• Managed the Test Delivery for the Digital Transformation projects which is developed using Agile Framework & operated in Devops Model .
• Implemented CI/CD by adopting to Shift Left Test Strategy
• Hands on working experience with Agile, SAFe Agile & Waterfall methodologies.
• Experience in developing & implementing Test Strategy, Data Strategy, Test Plans and End to End Plans.
• Extensive experience in developing and executing Test Cases, Test Scripts, Test Reports and Documentation for client server and web - based application.
• Experienced in testing mobile and web-based applications on multiple platforms including IOS iPhone/iPod/iPad Android Samsung, Pixel, Samsung Tab & Web Safari, IE, Chrome, Edge, Firefox .
• Hands on experience in defect triaging , defect escalation and priority setting.
• Possess excellent documentation skills and effective QA implementation in all phases of software development life cycles.
• Partnered closely with Business Analysts, Product Owners, UAT Testers and Developers.
• Leadership abilities to direct, conduct, motivate and evaluate teams.
• Self-driven and self-motivated with great communication and presentation skills.
• Comfortable working as a member of integrated team as well as independently.
• Participated in interviewing and selecting prospective testers.

TECHNICAL SKILLS

Languages: Java

Operating Systems: Windows, MAC

Reporting Tools: HP-QC 12, JIRA, Rally

Testing Tools: Selenium, SOAP, REST, RIT, NVDA, JAWS

Tools/Methodologies: MS Office

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Managed the Test Delivery for the Digital Transformation projects which is developed using Agile Framework & operated in Devops Model that generated a revenue of ~4.5M.
• Lead the Testing of Digital Transformation releases through which over 42M Lives were migrated to the new GSSP Platform that provided an improvised Digital Customer Experience.
• Implemented CI/CD by adopting to Shift Left Test Strategy.
• Performed initial client assessment and analyzed the Business requirements.
• Onboarded & Trained Nearshore Team for continuous Testing support.
• Created & Managed the Project Plan for Agile Programs.
• Estimated and managed all Financials of the project.
• Effectively involved in Resource forecast & management.
• Responsible for creating Program Test Strategy, Automation Strategy & Data Strategy.
• Involved in the project kick off discussions, Scrum Meetings, Sprint Planning & contributed to frame effective Requirement Documents.
• Recommended architectural improvements, design solutions and integration solutions.
• Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding.
• Analyzed the Automation feasibility for the application. Lead the automation of applications using Selenium for UI and Mobile, RIT for Web Service and Egg Plant for Cross Browser test cases.
• Created & Executed Selenium Scripts.
• Created & Executed Service Test Cases using SOAP & Rest for Micro Services & Legacy Web Services.
• Executed critical Business features such as Registration, Claim Intake, Absence Intake, Profile/Preference Updates, Enrollments for Group, Retail & P&C Insurance products.
• Worked directly with clients to achieve Quality on time delivery of the project.
• Developed Environment Monitoring scripts using Selenium, set up for scheduled executions using Bamboo and enable automated reports of the executions.
• Developed data architecture design to enable analysts to perform targeted customer analysis.
• Defined Test Data Management process & strategies for applications involving the Big Data solutions.
• Developed Risk Mitigation Strategy & drive resolutions
• Executed critical end to end modules involving data validation in Big Data Lake, Service Transaction in Micro Services & enrollments with third party federations.
• Utilized Google Analytics to track and analyze the internal and live user activities on different platforms (IOS, Android and Web).
• Hosted team meetings, Brainstorm sessions, Ambiguity Discussions and Walkthrough for Client.
• Effectively triage the defects & track to closure as a Defect Manager.
• Created reports of Test Execution, Automation, Defects & ensured that SLA’s & SLO’s are met.
• Supported Delivery Managers with daily operational functions.

Confidential

Senior QA Engineer

Responsibilities:

• Documented the Test Plan which includes the Scope, plan, defines Assumptions and Risks.
• Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
• Scripted the Smoke & Functional test cases using Selenium.
• Executed Smoke, Functional, End to End and Regression test cases.
• Performed Responsive testing across different devices/browsers for both Web & Standalone apps & verified against the Styelguides.
• Performed Cross Browser testing across different OS/browsers.
• Performed Accessibility testing for the application & ensured that the application adheres to WCAG standard using various Accessibility tools.
• Performed Content testing to ensure that the application is content driven as per Taxonomy.
• Worked in Waterfall, Agile, Iterative & Hybrid Models.
• Lead a team size of ~40 resources that are working in different time zones.
• Created Test Data Repository.
• Have performed Gap Analysis on the requirements & prepared Traceability Matrix.
• Involved in Functional Study and Knowledge transfer to team.
• Involved in Scrum calls & contributed to the User Story selection for each iteration.
• Partnered with AD teams & executed user stories in different iterations.
• Prepared Impact Analysis on Change Requests.
• Involved in Review of Test Scenarios, Test Cases and Test Data Guidelines.
• Assigned Daily Tasks to Team Members and prepared daily & weekly Test Summary Reports.
• Effectively escalated all risks and issues to test manager and involved in the Mitigation Plans.
• Took ownership to set up Test Lab in QC and maintaining graphs/reports in QC.
• Lead Defect Triage meetings & tracked the defect to closure through QC.
• Responsible for end-to-end ownership for the module of the project in maintaining and report documentation of test results.
• Assisted in debugging the issues and modification of software code accordingly.
• Utilized Jira to create Story Board, estimate through Story Points, assign Story to Sprints, Validated Backlogs & track Story to closure.

Confidential

QA Engineer

Responsibilities:

• Involved in understanding Business requirements and functional specifications.
• Prepared Test Scenarios and Test Cases.
• Involved in scripting using Automation Tools and running the automated scripts.
• Involved in Test Execution and defect reporting.
• Involved in testing of applications in multiple platforms.
• Performed Web Service testing using SOAP and REST Client.
• Involved in Mobile Testing using real devices and Perfecto.
• Prepared Traceability matrix of Test Scenarios and Test Cases to requirements.
• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
• Consistently met deadlines and requirements for all production work orders.
• Imparting training to the fellow team members and helping them to come up the curve and Contribute towards the project's success and quality Team.