SUMMARY

• Self - motivated, highly analytical IT Professional with 10 years of experience in Software Quality Assurance Engineering
• Expert in QA Testing, Test Planning and Execution, Team Management and Business Analysis
• Created Test automation framework for REST/SOAP Web services and APIs through SOAP SONAR
• Proven Leadership skills by training and building strong team of 12 members and testing complex Claims/Pricing/COB area for NCPDP D.0 implementation for EDI transactions B1/B2/E1 within 6-8 months.
• Experience in Automating Web Application Testing using Selenium WebDriver with TestNG framework.
• Backed by strong credentials including ITIL Foundation and ISTQB certification, and cross technology skills in testing SOA/ Informatica/ Tibco/ Mainframe/ Oracle/ Windows/ back end/ Java/ Powerbuilder/ Database applications
• Result oriented person to find solutions to Integration challenges from legacy pricing system to New Oracle RPM product by co-coordinating with different teams/vendors.
• Demonstrated commitment to excellence by taking the complete ownership and driving all QA activities from initial test estimations of project till the post go live activities including all areas of testing (functional/performance/automation/Test Data/Test Environment/Release config Management) for Oracle RPM implementation
• Experience in Retail- Merchandising/Ecommerce/Omni-Channel, Entertainment-Finance, Insurance and healthcare domains with expertise in Pricing and Claims areas.
• Successfully lead the Certification Testing with external 30 vendors for implementation of NCPDP D.0 for EDI transactions B1/B2/E1
• Full System development lifecycle experience including initial test estimations, designing/ developing/implementing test plans, test cases and test processes in Waterfall and Agile models
• Experience in all functional phases of Testing- Component testing, System testing, SIT, UAT, Automation, Certification testing.
• Worked in diversified profiles with teams based in multiple geographies working in onsite offshore model and driving multiple projects at same time.

TECHNICAL SKILLS

• SQA Testing & Methodologies
• Middleware & Backend Testing
• QA Estimation and Planning
• Test Plans, Cases & Processes
• REST and SOAP API
• Defect/Bug Tracking
• Test Automation
• Data Interface & Migration Testing
• Agile Methodology
• Database/ETL Testing
• Certification Testing
• Batch Job- SSIS/Control M
• UI & Compatibility Testing
• Reports Testing
• Application Integration Testing

PROFESSIONAL EXPERIENCE

Sr QA Analyst

Confidential

Responsibilities:

• Created the Test Automation framework for REST and SOAP Web services and APIs by minimizing the time for entering data and database validation using SOAP SONAR Enterprise Edition vs 8
• Automated test data validation for complex and most important webservices which included validating data for more than 120 fields for one test case
• Reduced the Regression testing time for QA Team by more than 90%
• Increased Testing efficiency and accuracy to almost 100% by automation of test data validation
• Lead the automation web services QA Team for automating regression test cases for various web services with different vendors
• Part of E2E Integration testing from UI ( Confidential website and contact center application) to middleware (SOAP/Rest webservices) to backend Db2 database
• Created Vbscripts for data validation for complex scenarios in SOAP SONAR
• Took ownership of Project from QA side and driving QA activities till PROD and also for Post PROD issues if any
• Sending Weekly and daily status reports to Project Manager, Director and different stakeholders in project
• Test case writing and execution for complex web services for different vendors
• Mainframe database validation in DB2 for different business rules of Web services and after mainframe jobs are run
• Creating Test plan, Test summary reports and providing initial Test estimation for waterfall and Agile model projects
• Logging critical defects for Web services - tools used JIRA and ZEPHYR
• Participated in Sprint Planning and Retro meetings and estimated the stories accurately with proper understanding of the application.
• Requirement Analysis and logging defects against requirement for changes required as per the application restrictions
• Interaction with developers/BA/Project Manager/Business Team on daily basis for requirement analysis and requirement gathering, design review, UAT, testing and bug review

Sr QA Analyst

Confidential

Responsibilities:

• Responsible for performing Automation testing using selenium web driver with Java scripting
• Creating library functions, Checkpoints and Data Validation
• Developing Automation Scripts for Regression Scenario for contact center application
• Enhancing the Test Scripts for Global Execution.

QA Analyst/System Analyst

Confidential

Responsibilities:

• Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• With good database testing background found critical defects in the application
• Created Regression Test suite for old finance Residual application by analyzing and understanding application without requirements
• Implemented live dashboard for defects/test cases for whole Project team to track daily testing progress
• Test execution and logging defects for new changes in Guild rules and other functionalities
• Requirement Analysis and logging defects against requirement for changes required as per the application restrictions in RALLY
• Involving in daily scrum meetings and JAD comprising Sprint planning meeting and Retrospection meetings
• Strong ad-hoc testing and reporting role, prepare quality reports, plans, schedules, scenarios, and traceability matrixes
• Interaction with developers/BA on daily basis for requirement analysis and requirement gathering, design review, testing, bug review and documentation
• Proactively came up with innovative methods to improve software quality, test coverage efficiency and regression coverage.
• Actively responded to the business issues which were escalated to QA in situations where the business users were not familiar with the new application.
• Participated in Sprint Planning meetings and estimated the stories accurately with proper understanding of the application.

Confidential

QA Lead

Responsibilities:

• Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• Leveraged QA experience of 6 years to transition software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
• Worked with Google team closely on Google APIs and making sure correct data is shown on Kohls website for same
• With good database testing background and expertise of backend merchandising Pricing system from RPM could help in POC for TVS project from Ecom side and guide team in initial estimations
• Regression automation testing using selenium web driver and Eclipse tool (Java script) for monthly releases for Kohls website
• Written automation Java scripts using Element locators, WebDriver methods and Java programming features
• Lead E2E Integration testing from Pricing system of record system (Oracle application - RPM) to downstream application as POS/Ecommerce/Stores applications
• Performed Integration testing for Location data from Oracle to Informatic/Tibco to mainframe database and applications.
• Implemented live dashboard for defects/test cases for whole Project team to track daily testing progress
• Functional testing for APIs to verify pricing information for promotions is processed correctly
• Lead the QA team of 12 members based on onsite offshore model for E2E Testing for Google shopping Express project, Monetization 2015 and Gift Registry Projects
• Co-ordination among different teams at onsite- Google, Bizlink, Performics, Project team, ATG, Endeca, Richrelavance, Gift Registry, Business team
• Delivered projects in 2 and 3 weeks sprint based on Agile scrum methodology:
• Involving in daily scrum meetings and JAD comprising Sprint planning meeting and Retrospection meetings
• Strong ad-hoc testing and reporting role, prepare quality reports, plans, schedules, scenarios, and traceability matrixes
• Hands on- Google DFP for creation of ads, order, line items, creative, placements and monitoring the ads reports
• Interacted with developers on daily basis for requirement analysis and requirement gathering, design review, testing, bug review and documentation for application developed in agile process with frequent changing requirements and features set.
• Verifying Bug reports and updating/posting the bugs in bug tracker Atlassian JIRA™ the Professional Issue Tracker.
• Participated in Sprint Planning meetings and estimated the stories accurately with proper understanding of the application.
• Participated in Demo meetings for demonstrating the project after each sprint and also after the entire project is completed where Business Team, Marketing Team, Product Owners and entire IT team was involved.
• Involved in cross browser compatibility testing of application and back end database Testing

Confidential

QA Lead/Onsite Coordinator

Responsibilities:

• Became part of QCoE - And was key member as part of transition for Merchandising area
• QA lead/Onsite Coordinator/SME from Legacy systems of Pricing management system to downstream testing POS/Ecom/EDW/RF/Signing systems
• Lead the Legacy QA Team of 18 members for all part of testing from functional testing, automation, Integration, performance, and test data creation to test environment and release management.
• Saved time of team by resolving data issues and functional issues at first hand with clear understanding of existing Legacy Pricing system
• Motivated and mentored the team through all phases of project and several CRs/Design changes that came through in challenging environment with different vendors involved in one project
• Performed and Lead data validations during Prod go live activities for Informatica and Tibco processes since it involved back end validations
• Successfully driven the QA efforts for E2E Integration Testing from system of record of Promotions and clearances being Oracle RPM to several downstream systems - POS/Ecommerce/EDW/RF/Signing
• Worked with Test environment team to create Test environment similar to production for Java/Tibco/Mainframe processes to capture defects ahead in Test environment.
• Created and executed Test plans and test cases to uncover, identify and document software problems and their causes
• Worked with Business/BA/Oracle/Legacy/Production support teams to understand the nuances of system since it involved lot many integrations and it being high risk application
• Co-ordination among different teams at onsite- Oracle team, Legacy Dev team, and production support, downstream system teams- POS/Ecom/EDW/RF/Signing systems, Project team.
• Involved in Design change and CR sessions with Oracle/Dev/Business/TA/Integration teams which involved high amount of risk/challenges since the changes were being planned/designed on system of record of Pricing for Kohls
• Received appreciation and award from customer and Confidential Management team for outstanding contributions to the Project
• For testing complex promotion data flow Created google dashboard for each step taken by QA team which was later updated on daily basis and added to DSR
• Hands on - IBM Db2/ PL SQL developer/Qpasa to test data flow for Java/Mainframe/Tibco processes