SUMMARY

• PMP certified with fourteen years of IT experience in Quality Assurance includes Test Planning, Design, Execution and Reporting of various Projects which includes Financial, Mortgage, Ecommerce, Portfolio, ERP and CRM applications. Experienced in Agile Projects management. Strong expertise in planning and testing of Web and Client/Server applications on UNIX & Windows environment. Implementation of QA process in the projects.
• Extensive experience in managing QA projects adapting Waterfall, V - Model and Agile software engineering methodologies.
• Managed testing schedules and resource planning. Managed CCB meetings with the business users.
• Managed testing deliverables, including test plan with strategy & approach, test cases, automation, test reports, release readiness and defects data.
• Expertise in Agile projects management using Rational CLM (Jazz Server), Rally and JIRA.
• Responsible for metrics like defect removal efficiency (DRE), defects effectiveness, defects quality, test case effectiveness, productivity, defect analysis, etc
• Prepared Dashboards in Excel and custom reports in Clear Quest to provide QA status.
• Experience with techniques of problem identification, root cause analysis, issue documentation, resolution support, and testing.
• Acted as a liaison between Test Team, Technical and Business Analyst team.
• Participated in User, Business and System requirements analysis and reviews
• Planned and implemented testing activities including Test Data preparation, Test case Design, Documentation and Execution. Prepared Testing Guides.
• Coordinate across other testing groups for E2E, UAT, Security and OAT.
• Expertise in Black box, White Box, Integration, End to End, System, Regression and Interface testing in validating data domain and web-based applications in a multi-tier environment.
• Extensive experience in back-end (Database) testing. Prepared complex SQL queries for Oracle, SQL, DB2 and SYBASE servers. Executed UNIX scripts and verified log files.
• Automation scripts preparation and execution for Regression, smoke testing and test data creation
• Strong written and verbal communication skills.

TECHNICAL SKILLS

Testing Tools: Quality Center, Test Director, Test Manager, CLEARQUEST, SoapUI, Rational CLM (RQM, DOORS and CCM) on JaZZ server, JIRA, Req Pro, Selenium, and Zephyr.

Defect Trackers: Test Director, Excel, and Rational Clear Quest, and JIRA

Languages: SQL, PL/SQL, HTML, UNIX, TSL, VB script

Databases: ORACLE, DB2, SYBASE, SQL Server, and MS-Access.

Query Tools: TOAD, Rapid SQL, SQL Server Management studio and DB2 Command Center.

Applications: Financial, Mortgage, Educational, Ecommerce, and CRM

O THER: Crystal Reports, Informatica, JISQL, Putty, Telnet, FTP Explorer, WinSCP, Humming Bird, Cyclone, SODA, Flux, Autosys, XML spy, HTML kit, MS- Office.

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Consultant

Responsibilities:

• Created and adjusted test design strategies, and test plans for migration project.
• Responsible for test planning, test design, test execution. Shell scripts which process data and generate reports are migrated from Solaris server.
• Participated in defect review and ensured correct defect management practices
• Coordinated with Automation team for test data creation.
• Test Status Reporting. Follow up on issues with DEV and PM

Confidential

QA Lead

Responsibilities:

• Created and adjusted test design strategies, test plans, and test data as needed to meet changing user requirements.
• Responsible for test planning, test design, test execution, defect review and ensured correct defect management practices
• Managed offshore and onsite resources, schedule tasks and provide status updates to the management.
• Coordinated with the Product Owner, Scrum Dev team, and Scrum Master to lead the testing efforts for multiple agile projects.
• Responsible for web based applications testing deliverables. Generated QA reports.
• Responsible for WebServices(REST API) testing deliverables.
• Used Jmeter extensively for API testing and LOAD testing.
• Built advanced SQL queries for data analysis and UAT.
• Coordinated test readiness reviews and QA tasks for multiple releases Production deployments.
• Responsible for implementation of automated test plans and automated testing.
• Testing involves EDI files and processes including testing data file and job processing on UNIX/Linux server applications
• Run agile meetings such as daily scrum, Sprint Planning, grooming and Release planning.
• Managed scope and controlled change in order to ensure team makes progress without facing scope creep and other change related impediments.
• Worked with product owners and scrum team to ensure appropriate prioritization, assignment, and status regarding sprint and product backlogs.
• Deployed code in QA environments using Jenkins. Conducted sprint Demo.
• QA automated tests setup in Jenkins Pipeline. Built nightly run automation smoke tests in Jenkins.
• Managed Patch Testing in all environments across multiple project applications.

Environment: SoapUI, Rally, Jenkins, TOAD, REST, Excel, JMeter, MS Offfice, Sharepoint, Oracle.

Confidential

Sr. UAT Consultant

Responsibilities:

• Responsible for QA activities including development of test strategies, defect reporting and management.
• Performed root cause analysis and worked on quality improvements.
• Track, and report on all quality-related risks and lead mitigations
• Successfully managed timelines, deliverables, resources
• Validated XML files with MISMO standards which are used as part of EDI.
• Responsible for Data Mapping in the DataMart project. Performed Data Analysis.
• Closely worked with Product Owners and Business Analysts for UAT Planning and Design
• Responsible for Functional and UAT testing across multiple agile projects.
• Involved in Story Grooming Sessions and Sprint Planning meetings.
• Creating and managing Test Strategies, Test Plans, Test Scenarios and test executions.
• Actively conducted triage meetings to analyze test results, identify and track the issues in Rally and work with development for issue resolution.
• Daily Sprint status meetings, Planning and Retro sessions. Defect Management. Daily issue log meetings during execution.
• Responsible for DataMart testing including the validation of Source and Target databases.
• Developed complex queries to validate XML attributes with Database values.

Environment: Rally, JIRA, XML Spy, TOAD, Excel, Oracle, ETL, DataMart.

Confidential

Sr. Project Consultant (Agile-Scrum)

Responsibilities:

• Provided walk through of Agile processes and tools for Project Management and Test Management to Product Owners, PMs, Scrum Masters, QA Managers, Developers and Testers.
• Worked with scrum masters to guide and implement the agile methodology using the tools and process while transforming from Waterfall to Agile.
• Provided support for Agile Scrum teams including administration of Agile tools for Projects setup and customizations based on SDLC lifecycle . Prepared Guides for training purpose.
• Generated Sprint/Release Burn Down Charts. Setup Dashboards to track the project status.
• Review project documentation and schedules. Coordinate weekly meetings
• Managed sprint and product backlogs, working with product owners to ensure appropriate prioritization, assignment, and status
• Worked with Scrum masters and Product Owners and SCRUM teams for backlog creation, Epics and Features reviews, User Story Decompositions, User story estimation
• Agile meetings such as daily scrum, Sprint Planning, and Release planning
• Extensively used the Change and Configuration Management (CCM) for iteration planning, process definition, change management, defect tracking and reporting
• Setup RQM for comprehensive test planning, test construction, and test artifact management throughout the software development lifecycle.

Environment: HOGAN(IBM Mainframe), IE11, Rational Requirements Composer, MS Office, Rational Change and Configuration Management and Quality management, Rational CLM on Jazz server.