SUMMARY

• 5+ years of experience in IT industry with emphasis in Quality Assurance and documentation.
• Experience in all aspects of the Software Development Life Cycle.
• Proficient in Manual, Automation, Mobile and BDD testing.
• Excellent knowledge and working experience in Test Planning, Execution, Strategy and Result Analysis.
• Proficient in Functional, Regression, Integration, Performance and Acceptance (UAT) testing.
• Worked in an Agile team in a SCRUM environment, as well as with traditional Waterfall methodologies.
• Experience in HP Quality Center, Microsoft Test Manager, Jira, TFS, Zephyr, GitHub, Selenium.
• Self - motivated with excellent interpersonal, analytical, problem solving, and communication skills. Ability to work independently and with a team.

TECHNICAL SKILLS

Testing Tools: HP Quality Center, Jira, Confluence, Wiki, Zephyr, MS Test Manager, Team Foundation Server (TFS), Cucumber, SoapUI, Selenium

Languages: SQL, XML, HTML, Gherkin, Java

Databases: Microsoft SQL Server, Oracle

Operating System: Windows, iOS, UNIX

Web Technologies: HTML, XML, JSON, JavaScript, and .NET

Web Browsers: Internet Explorer, Chrome, Mozilla Firefox, Safari

Methodologies: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

SQA Engineer

Responsibilities:

• Quality Assurance testing of Command Center application which is used by utilities service providers for managing better energy.
• Performed functional testing of new features added in Command Center for water meter. This includes - Remote Connect, Remote Disconnect, Schedule Right Sizing, Meter Right Sizing Data, Log Report, Endpoint Information and Data Extract.
• Participated various Agile ceremonies like daily standup, sprint planning, sprint demo, backlog grooming and retrospective meeting.
• Created test plan and test cases that ensure the developed software performs as detailed by the business requirements.
• Prepared and updated Regression Test Suite for every Release.
• Wrote BDD test cases in Gherkin and ran BDD Automation tests using Cucumber tool.
• Monitored log files for error and exceptions and performed troubleshoot sessions with developers to identify root cause of the issue.
• Wrote and executed SQL queries in database to ensure correct data reporting for meter readings.
• Report communicate and track defects and issues using TFS and Microsoft Test Manager. Prepared dashboard in TFS for tracking test cycle progress.
• Used various tools i.e. BepConfig tool, RadioShop and J-flasher to configure water meters.
• Used SoapUI for Command Center events verification testing via xml request and response.
• Performed smoke testing, functional testing, regression testing, integration testing, performance testing and user acceptance testing during different phases of software lifecycle.
• Communicated with Product Management team and Business team to provide feedback on testing results and expectations. Worked with the SIT team and Support team to ensure the quality of the delivery.
• Worked closely with the offshore team about issues and fixes.
• Prepared User Interface Manuals and contributed for preparing end user training.

Confidential

Quality Engineer

Responsibilities:

• Performed functional testing of new features added in POS solution. This includes - item search, gift registry, sale, returns, exchanges, custom reports, e-receipt, payment, promotions, loyalty, shipping, and other functions expected in a modern retail environment.
• Performed cross-platform testing i.e. Fixed POS vs Mobile POS and cross-device testing i.e. iOS devices (iPad, iPod), Windows HP Tablet, HP POS, IBM POS, and NCR POS.
• Tested POS software solution under different customer environments to verify it meets customer specific requirements.
• Created test plan and test scenarios to ensure full coverage and deadlines are met to deliver a quality on time product.
• Reviewed, understand and analyze business requirement specifications and use cases for the system.
• Involved in Smoke testing, Functional testing, Regression testing, UAT, Integration testing.
• Executed SQL queries in the database to ensure correct data reporting of various POS reports.
• Identified test cases that can be automated for quicker regression cycle.
• Generated reports for test case execution and defect status reports using Jira and Mercury Quality Center.
• Created defects, reported defects and tracked with the team Jira and Mercury Quality Center.
• Actively participated in daily standups, Sprint planning, Sprint demo, and defect triage meetings.
• Met with customers and technical team to discuss software requirements and usability of the system.
• Worked with production support team to ensure the quality of the delivery.

Confidential

QA Analyst

Responsibilities:

• Performed functional testing of online script processing. This includes testing Central Fill, creating new patients, Prescriber creation and search, Ready fill, IVR, and Maintenance Choice.
• Tested both the ‘Wecare’ and ‘RxConncet’ systems used in the prescription process to ensure specifications meet anticipated expectations prior to release to business users.
• Developed Test plan and test cases for all the user stories.
• Performed Functional testing, Regression testing, UAT, Smoke Testing, Integration testing.
• Prepared test matrix and defect report to ensure complete test coverage.
• Used Serena’s Team Track and Mercury Quality Center for Test case execution reports, defect creation, defect tracking and defect status reports.