SUMMARY

• She has 8.5+ years’ of experience in designing and developing enterprise applications using Pega technology and various Pega frameworks (CPM, DSM, GDPR).
• Proficient with designing enterprise architecture, transforming complex business requirements into technical specifications, interface building, integration, performance tuning, data mapping, reporting including BIX, strategy designing, adaptive modelling, preparing clear and concise technical artefacts.
• Proven expertise on delivering high quality end to end applications - starting from DCO to Production support. Lead the planning, and implementation of Decisioning initiatives.
• Proactive approach towards improving processes and existing solutions.
• Exposure to a variety of technologies including but not limited to JavaScript, HTML, XML, JSONSQL Server, Oracle, DB2 and Layer 7, JBoss, Websphere and J2EE(JSP, Servlets, EJB)
• Well versed with industry standard software development methodologies including Agile, waterfall
• Ability to learn quickly, often in high pressure situations, in order to fully understand a new product, platform or provide guidance/ training to market Pega users and global CoE.

TECHNICAL SKILLS

BPM platform/versions: Pega Rules Process Commander (PRPC) V 8.3, 8.2, 7.4, 7.1.9, 7.1.76.3, 6.1, 5.5;

Domain: Banking & Financial, Insurance, HealthCare, Govt Sector, Mobile telecommunication

Development/Productivity Tools: Splunk, JIRA, Confluence, AppDynamics, HP Sitescope, MS Office 2010, MS Visio 2007, GitHub

Server Side: Core Java, C, JEE, PL/SQL, JBoss

DB: MS SQL Server 8.0, DB2, Oracle

Others: HTML 5, JSON, XML, Java Script, CSS,PHP

PROFESSIONAL EXPERIENCE

Confidential

Technical Lead/Lead System Architect

Responsibilities:

• Design Enterprise Class Structure leveraging the existing Pega Framework(GDPR).
• Case design and data modelling for all automation processes focusing on reusability and extensibility considerations
• Create security model for a Pega application
• Review and understand the best approach to implement requirements; communicate the same to the project team; raise conflicts, complications, and issues in the requirements; provide sizing estimates
• Configure complex integrations and services, email channels
• Lead performance improvement module & increased efficiency by 50% of existing campaign management system
• Mentor and oversee work of junior team members

Confidential

Technical Lead/Pega Consultant

Responsibilities:

• Design and development of inbound decisioning solutions to support business requirements and share practices from other engagements
• Implement decision strategies with self-learning adaptive models to improve predictions about customer’s interests and needs change
• Develop data flow to process and move data between data sources. Customize data flow by adding data flow shapes, decisioning rules and by referencing other business rules to do more complex data operations
• Implement text analytics and routing emails to different Workbaskets based on NLP and business rules

Confidential

Pega Senior Architect/Technical Lead

Responsibilities:

• Worked on Pega web Mashup and various reports, stream to pdf template generation
• Designing BIX reporting for complex data mapping in Pega application to provide extracts to business units
• Design and implementation of for Payment and ESRI integration
• Analyzing and providing best solution to execute reports without any business impacts along with implementing BIX reporting and providing solutions for the complex data mapping
• Help to make process and systems improvement recommendations and to help develop best practices for future Pega application development

Confidential

Pega Consultant/Technical Lead

Responsibilities:

• Provide solution for new process development leveraging existing Pega platform, cappture business objectives,effort estimation and project planning.
• Design REST connectors to connect with external client services and third party applications and business rules using decisioning components
• Design Email ingestion to automate case creation, email listeners, agents, SLAs
• Design and Implement of Single Sign On for authentication.
• Lead the implementation of Non-Functional requirements (environment setup, memory to support users, backups, DB size).
• Review code and provide guidance to new developers.
• Oversee the system hardening exercise along-with Pega cloud team, as part of Production deployment.
• Design BIX process in Pega application to provide extracts for client MI toolkit.