SUMMARY

• Over 9 years of intensive IT experience in software quality assurance and testing in client server and web - based application for banking and insurance application with expertise in manual testing, system testing, including integration and regression testing, Automation testing.
• Over nine years of IT consulting experience in providing services to various clients in software quality assurance testing with both Manual and Automation.
• Proven experienced of Software Development Life Cycle, Software Testing Life Cycle (STLC), and Defect Life Cycle also current QA methodology such as waterfall, Agile (Scrum), Iterative.
• Involve in the entire Project lifecycle from requirements, testing to delivery.
• Proficient in analyzing the Business Requirements, System Requirement Specifications (SRS), Functional Requirement specification (FRS), Design Documents, Use Case Documents.
• Expert in writing QA documentation such as Test Plans, Test Designs, Test Cases, Test Matrices, and Checklists
• Extensively experienced to work with various Test Management and Defect tracking tools like ALM /Quality Center, Jira.
• Generate Defect Status Reports, Test Case Execution Reports (pass, fail or no run status) and test Summary Report for every build release to analyze the testing effort and quality of the application.
• Proficient in automation testing with automation testing tool Selenium
• Experienced in performing various kinds of testing like Functional, GUI, Integration, Backend, ETL, IVR, Regression, Smoke, System, End to End, and UAT testing in a Web based and Client server-based application.
• Created Daily/Weekly Status Report and Requirements Traceability Matrix, and Participated in defect status meeting
• Performed SQL query, data analysis and verification on databases such as Oracle, MS SQL Server for back end testing.
• Excellent Organizational ability, Communication skills, analyzing skills, technical documentation and reporting skills.

TECHNICAL SKILLS

• Web based and client server based
• Banking and Insurance
• Windows 7, Windows 10, win XP, 2008, Vista, Windows Server 2003
• Agile (Scrum), Waterfall, Iterative
• HP Quality Center (QC), ALM, Jira, GitHub, Slack
• TSYS Green Screen, Selenium
• Oracle, MS SQL Server, DB2, SQL,
• MS-Office, Outlook, Lync, Team Viewer, Share Point, Confluence, Jaws Tool, (Job Access with Speech)

PROFESSIONAL EXPERIENCE

Senior Quality Analyst

Confidential

Responsibilities:

• Reviewed requirement documents and identified Vignette links, comparing AEM links to verify alignment.
• Created test conditions to validate contents, delivering client service level agreement with highest quality.
• Leveraged JAWS tool expertise, leading compliance testing according to WCAG 2.0 guidelines.
• Participated in planning and developing test strategies for functional testing.
• Analyzed, reviewed, and coordinated requirement documents (Stories), identifying testing requirements and scenarios between business and QA teams.
• Proficiently using test automation tools Selenium Web Driver to develop automation testing
• Exposure to development Cucumber frameworks, Gherkin, Maven, Selenium Grid, SOAP-UI, Eclipse, Jenkins, HP ALM
• Hands-on experience in testing IVR technology with extensive knowledge of IVR applications, procedures, and tools.
• Provided WCAG 2.0 AA compliance requirement for knowledge transfer for in house staff by using Jaws tool and Color Contrast analyzer.
• Participate in developing strategies to improve API development life cycle and governance processes using Postman
• Support the development of virtualized APIs by creating sample API request/response messages in postman
• Executed test cases for SIT, BAT and UAT testing.
• Created and implemented automated test scripts in Java using Selenium Web Drivers, Jenkins and Hybrid framework in agile methodology (scrum), exceeding customer expectations.

Senior Quality Analyst

Confidential

Responsibilities:

• Collaborated on development of test strategy, plan, and specification creating test scripts to determine system functionality, investigating system defects, and following project management methodology.
• Interacted with Business Analysts, Project Managers, Technology Solutions, and external partners (TSYS, Symcor) across project phases and throughout business initiative.
• Assisted project with onsite and offshore team.
• Drove project milestones by identifying test requirement documents, preparing suitability analysis, and providing estimates.
• Drafted Test Traceability Matrix, ensuring complete test coverage as per User stories.
• Configured Selenium Web Driver, Jenkins, Maven tool and created selenium automation scripts using Cucumber framework in java by applying Agile SCRUM methodology and reviewing test plans, cases, and scripts to ensure consistency with strategic direction, goals, and objectives of QA resources.
• Requested test data conditioning accounts for SIT and QAT testing, facilitating test performance.
• For API testing executed test scripts using Postman.
• Improved resolvability of system through API design and implementations
• Chaired daily status meetings with project team and business while drafting daily reports.
• Tested and reported issues on web accessibility application for compliance with WCAG 2.0.

Environment: s and Tools: Pega 7, Postman, box, Soap UI, HP QC/ALM 11.52, Selenium Web Driver, Jenkins, Mavern, Java, TSYS Green Screen, Github, SQL html, Jaws tool, .Net, MS Outlook 2003, Windows XP, MS Office, Jira, Confluence.

Senior Quality Analyst

Confidential

Responsibilities:

• Lead project with onsite and offshore team.
• Worked with trading settlement account by using H62 IBM platform, including creating account, settlement, order processing, and transfers from retail account to trading account.
• Design, develop, and test processes for extracting data from legacy systems and Open Source platforms
• Consult with host support team, requesting team to administer batch process as per SIT or UAT requirement.
• Performed ETL testing by writing queries and testing for flat files and CSV files.
• Demonstrated agility and organizational skills by managing multiple applications simultaneously.

Environment: s and Tools: HP QC/ALM 11.52, SQL html,.Net, MS Outlook 2003, Windows XP, MS Office, Confluence, Sql Server 2000, Oracle, DB2, Big data, OBIEE Reporting tool.

Senior Quality Analyst

Confidential

Responsibilities:

• Reviewed functional and non-functional requirements, identifying gaps and planning testing scenarios.
• Leveraged technical expertise through hands-on experience with kyc process.
• Request the DB team to engage the database for specific time to Execute black box testing
• Verified classification of entities on Broad ridge (Mainframe).
• Maintained knowledge base for recurring defects and resolutions, detailing business comments for defects.

Environment: s and Tools: HP QC/ALM 11.52, MS Outlook 2003, Windows XP, MS Office, Confluence, Windows7, 8, Lync.