Senior QA Engineer Resume

SUMMARY

12+ years of hands - on experience in Engineering (6+ years in Agile environment)
Solid experience in both Automation & Manual Testing for Software Quality Assurance
Ability to learn new technologies and implement them quickly
Ability to work productively in a team as well as individually with analytical and problem-solving skills
Excellent written and communication skills in English, Spanish, Russian

TECHNICAL SKILLS

Programming languages: Java, Python

Test management systems: Jira, TestRail, Zephyr for Jira, HP ALM

Tech stack/Tools: BDD, TDD, POM, Agile, Scrum, SQL, Jenkins, GIT, Postman, Charles, Fiddler, Android Studio, Xcode, VMware, TeamCity, HTML, CSS, SDLC

Operating systems: OS X, iOS, Android, Windows, Linux, RTOS

Types of testing: Functionality, Regression, Usability, Localization, Acceptance, Smoke, Ad hoc, UI testing, UX testing

PROFESSIONAL EXPERIENCE

Senior QA Engineer

Confidential

Responsibilities:

Designed, developed, validated, and executed software test plans and test cases based on requirements
Designed and developed automated test cases for web applications for UI using Selenium WebDriver, Java and Cucumber based on Page Object Model.
Developed automation framework for API testing using REST Assured
Performed API Testing using Postman
Performed functional and regression Testing of Web and Mobile native (iOS, Android) applications using combination of Blackbox and Graybox testing
Improved test processes using "Early Testing" and "Pesticide Paradox" principles resulting in 20% less defects
Designed and developed test cases for Firmware for IOT devices

QA Engineer

Confidential

Responsibilities:

Designed, developed, validated, and executed software test plans and test cases based on requirements
Maintained automated test cases for web applications for UI using Selenium WebDriver, Python and Pytest.
Performed manual functional and regression Testing of Web and mobile (iOS, Android) applications using combination of Blackbox and Graybox testing
Managed defects in bug-tracking system

Lead Support Engineer

Confidential

Responsibilities:

Provide customer support to end-users (Web applications, iOS, Android)
Resolve customer requests by the telephone, e-mail and ServiceDesk tool
Troubleshooting of software and hardware
Development technical documentation (customer manuals, installation instructions)
Development ITSM tool (ZenDesk)
Supervision of activities of support engineers day by day
Monitoring the performance of tasks by the target date
Communication and coordination with development and QA departments
Participate in the development strategy of the product.

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