SUMMARY

• 12+ years of hands - on experience in Engineering (6+ years in Agile environment)
• Solid experience in both Automation & Manual Testing for Software Quality Assurance
• Ability to learn new technologies and implement them quickly
• Ability to work productively in a team as well as individually with analytical and problem-solving skills
• Excellent written and communication skills in English, Spanish, Russian

TECHNICAL SKILLS

Programming languages: Java, Python

Test management systems: Jira, TestRail, Zephyr for Jira, HP ALM

Tech stack/Tools: BDD, TDD, POM, Agile, Scrum, SQL, Jenkins, GIT, Postman, Charles, Fiddler, Android Studio, Xcode, VMware, TeamCity, HTML, CSS, SDLC

Operating systems: OS X, iOS, Android, Windows, Linux, RTOS

Types of testing: Functionality, Regression, Usability, Localization, Acceptance, Smoke, Ad hoc, UI testing, UX testing

PROFESSIONAL EXPERIENCE

Senior QA Engineer

Confidential

Responsibilities:

• Designed, developed, validated, and executed software test plans and test cases based on requirements
• Designed and developed automated test cases for web applications for UI using Selenium WebDriver, Java and Cucumber based on Page Object Model.
• Developed automation framework for API testing using REST Assured
• Performed API Testing using Postman
• Performed functional and regression Testing of Web and Mobile native (iOS, Android) applications using combination of Blackbox and Graybox testing
• Improved test processes using "Early Testing" and "Pesticide Paradox" principles resulting in 20% less defects
• Designed and developed test cases for Firmware for IOT devices

QA Engineer

Confidential

Responsibilities:

• Designed, developed, validated, and executed software test plans and test cases based on requirements
• Maintained automated test cases for web applications for UI using Selenium WebDriver, Python and Pytest.
• Performed manual functional and regression Testing of Web and mobile (iOS, Android) applications using combination of Blackbox and Graybox testing
• Managed defects in bug-tracking system

Lead Support Engineer

Confidential

Responsibilities:

• Provide customer support to end-users (Web applications, iOS, Android)
• Resolve customer requests by the telephone, e-mail and ServiceDesk tool
• Troubleshooting of software and hardware
• Development technical documentation (customer manuals, installation instructions)
• Development ITSM tool (ZenDesk)
• Supervision of activities of support engineers day by day
• Monitoring the performance of tasks by the target date
• Communication and coordination with development and QA departments
• Participate in the development strategy of the product.