QA Test Lead Resume

SUMMARY

Fourteen years of QA/Software Testing experience: Web, Regression, UAT and SIT Testing
Agile Methodology: Product Backlogs, Sprint Backlogs, Epics, User Stories and daily Scrum meetings
Manual Tester with emphasis on: Test Plans, Test Cases, Test Data and Defect Management
Fourteen years of IT experience: VBA, IVR/VRU, Prod Support and Batch Cycles
Fourteen years of experience in requirements gathering, translating and writing documentation (BRD, FSD, SRD)
Supports work across LOBs to ensure the best solutions are achieved for the desired end state
Fourteen years of progressive experience as a Trainer/Team Leader
Twenty years experience in 401(a)(k), 403(b) and 457 Plan Admin & Plan Documents (DC/DB)

PROFESSIONAL EXPERIENCE

QA Test Lead

Confidential

Responsibilities:

Configured ALM for FAT and SAT testing
Performed daily test coordination activities including defect management and status meetings
Extracted requirements information from technical documentation for Confidential Electric Utility Control System
Created detailed Excel spreadsheets for test status and issue tracking
Documented test results from FAT (Factory Acceptance Testing) - Minnesota and SAT (System Acceptance Testing) - Windsor Mill, MD
Instrumental in creating updated regression test suites to be used for future test efforts

Technical Writer

Confidential, Rosslyn, VA

Responsibilities:

Entrusted with gaining an understanding of HHS and Head Start programs
Gained an understanding of the Head Start Grantee process using a test environment
Assisted in creating a Help Desk procedure document to be used to train new Help Desk staff and serve as a reference for current staff
Conducted interviews with Help Desk staff documenting current procedures and pain points
Drafted written and graphical content for a Grantee Welcome Package to be sent to new Head Start Grantees