Quality Lead Resume Eagan, MN - Hire IT People

SUMMARY

Customer - centric, strategic leader with expertise in quality management for enterprise applications.
Deliver high quality products, cost savings and efficiency with inventive quality strategies and cutting-edge automated solutions.
Lead global quality teams with consultative, collaborative approach and supporting professional growth with training and mentoring.
Define and implement process improvements through effective changes, collaboration and leadership of cross-functional teams leading to increase in customer satisfaction and customer base expansion.
Influencer and trendsetter creating innovative and efficient test solutions.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall Software Methodologies, Software Engineering, ISO 9001 for Software Quality Assurance

Software Quality Best Practices: Quality/Test Strategies, Regression Strategy, Automation Frameworks, Milestones, Test Coverage, Metrics, Reporting, Defect Tracking

Testing Types: Functional - UI & Back End, Data Driven, Integration, System, Billing, End to End, Performance, Compatibility, 508 Compliance, Data base, Migration, User Acceptance, Proof of Concept, Regression

Tools: Selenium Webdriver, Test Partner, Test Director, Silk Test, Silk Performer, Confidential Inhouse tools (TEX, QRT), TFS, PVCS Tracker, Bug Tracker, TeamTrack, Clarity, Visual Studio, Visio, Lucid Chart, MS Office

Development Environment: Selenium Webdriver, Test Partner, Test Director, Silk Test, Silk Performer, Confidential In house tools (TEX, QRT), TFS, PVCS Tracker, Bug Tracker, TeamTrack, Clarity, Visual Studio, Visio, Lucid Chart, MS Office

PROFESSIONAL EXPERIENCE

Confidential, Eagan, MN

Quality Lead

Responsibilities:

Monitored quality for Westlaw, Westlaw Edge and integrated applications daily to minimize production issues and quality risks for customers.
Served as Agile coach and Scrum Master ensuring quality assurances activities were tasked and testing for multiple projects was conducted.
Provided quality dashboards with metrics, recommendations and mitigation steps for gaps and risks to senior leadership and stakeholders resulting in timely actions that diminished deviations and risks to project delivery.
Managed annual budget, forecasting, capacity planning, resource management and purchase of testing tools, software licenses and hardware effectively, thereby rendering efficient resource management for quality assurance.
Collaborated with business users, architects, DBAs, development, testers, project managers resulting in efficient test strategies.
Established quality dashboard with quality metrics for effective tracking and monitoring of progress, status, test results, bugs and trends, enabling timely fixes and appropriate decisions.
Instituted efficient testing processes and solutions lowering test cycle time by 60%, thus generating cost savings of up to 40%.
Decreased time for regression automation and testing by 50% through appropriate test coverage, optimized and efficient scripting best practices, resulting in cost savings of up to 40%.
Recruited and mentored testers in developing strategizing, test planning, testing, automation skills and experience aiding in team’s ability to address innovative and challenging testing needs.

Quality Assurance Team Lead

Confidential

Responsibilities:

Served as Agile Coach and Scrum Master addressing Quality Assurance iterations for multiple projects concurrently.
Defined and implemented Agile software testing best practices such as test strategies, milestones, appropriate test coverage, efficient automated solutions, quality metrics, thereby driving consistency and effective testing, defect tracking and quality reporting.
Identified gaps, redundancies and inefficiencies, mitigated risks and dependencies as well as instituted quality and testing process improvements that supported stakeholders as well as overall business success.
Produced quality dashboards with metrics demonstrating timely and transparent view of projects’ progress for stakeholders that enabled effective decision making.
Conducted resource management, forecasting and capacity planning for staffing and resources needed by teams.
Ensured Impact and risk analysis were performed, which minimized defects and maximized quality that led to triumphant release of features.

Senior Software Test Engineer

Confidential

Responsibilities:

Reviewed requirements with business partners and development ensuring they were accurately understood and mapped to appropriate tests.
Conducted gap and impact analysis identifying action items and provided recommendations for mitigation steps, minimizing risks to product releases.
Drove testing on multiple projects and review testing performed by offshore teams ensuring effective test coverage, test execution, automated testing, defect tracking and results reporting.
Ensured regular regression testing activities were conducted, thereby maintaining product stability.

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Quality Lead Resume

Eagan, MN

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