SUMMARY

• Having Around 5+ years of experience in Software testing in the areas of Web based, Client - Server applications using Manual and Automation testing techniques. Well versed in Manual testing techniques and methodologies, HP Quality Center and JIRA.
• Expertise in developing Test Strategy, Test Scenarios and Test Cases based on requirements and design documents in accordance with accepted testing methodologies.
• Strong knowledge of QA testing methodologies, concepts, processes and documentation.
• Expertise in various types of testing like Smoke, Functional, Integration, System, Regression, Usability, GUI, Responsive, Browser compatibility, device compatibility and Performance testing.
• Good understanding of quality assurance testing methodology related to the SDLC as well as STLC, Waterfall and Agile Project management methodology.
• Executing test cases for validating GUI and system functionality on desktops and mobile devices including Android and iOS.
• Hands-on experience in testing mobile optimized applications in Agile software development environment.
• Experience in backend validation by writing SQL queries using tools like Oracle TOAD, SQL Developer, and SQL Navigator.
• Provided system and applications support to users including trouble shooting and issue resolution. Ensure fixes and changes are adequately tested.
• Experience in full Life cycle implementations and played a key role in all test phases of the Client/Server and web projects.
• Participating in daily stand up meetings, status meeting and retrospective meetings in a distributed team environment.
• Strong written and verbal communication skills in customer settings and with internal management strong active listing facilitation and presentation skills.
• Quick learner with perennial quest for knowledge and excellent team player with the ability to meet deadlines. Strong Problem Analysis & Resolution skills.
• Knowledge in web services testing via Tool SOAP UI/ Restful web services
• Good understanding of SERVICENOW (ITSM) management modules like incident, problem, change, catalogs, workflows, UI policy, SLA’s.

TECHNICAL SKILLS

Testing Tools: Quality Center, Test Director, SQL Developer, Service now (ITSM).

Applications: MS- Word, MS- Excel, MS- Power Point

Languages: SQL, Core JAVA

Databases: SQL Server 2000/2005, MS-Access.

Operating Systems: Windows (95, 98, 2000), Windows XP, Linux and UNIX.

PROFESSIONAL EXPERIENCE

Confidential

QA Tester

Responsibilities:

• Prepared Test Plan, Test Cases and Test Summary Reports for Provider system, provider portal, member system, Broker system claims system and finance system.
• Executing test cases for validating GUI and system functionality on desktops and mobile devices including Android and iOS.
• Performing Defect tracking, defect reporting and defect reproducing using automated defect tracking tool, JIRA.
• Participating in daily stand up meetings, status meeting and retrospective meetings
• Worked closely with developers and business analysts to ensure that the application met the user expectations.
• Generated and Reported the daily status of test cases executed/failed.
• Developed and executed Test Strategy, Test Scenarios and Test Cases based on requirements and design documents using Quality Center,
• Built & executed Smoke and Regression automation suite using Selenium and Test NG .
• Generated and Reported the daily status of test cases executed/failed.
• Responsible for reporting defects through the Quality Center and verified known defects against new builds.
• Performed backend validation by writing SQL Queries against database..
• Experience with Agile techniques including PI and Sprint Planning, User Story creation, backlog refinement.
• Performed web services testing via Tool SOAP UI/ Restful web services.

Environment: Core Java, Quality Center 11.0, Oracle 9i, UNIX, Windows XP.

Confidential

QA Tester

Responsibilities:

• Analyzed System Specifications, Business Requirements for full understanding of the business, interacted with developers and BA, and provided GAP analysis.
• Performed Functiona l, Smoke, Integration, System and Regression Testing of the web based application
• Used Quality Center to review and analyze the test results and utilized it’s reporting feature to generate defect report
• Followed Agile Scrum methodology in Software Development
• Understandings of user stories and provide estimates to each story
• Involved in Scrum team and participated as active member in Stand up’s, Demo’s and Retrospective meetings
• Ensure features are implemented as designed, and design modified to reflect implemented features
• Demo new features for acceptance at the end of each sprint.
• Effectively used daily stand ups for providing the status and raise impediments if dependencies got delayed.
• Worked closely with developers and business analysts to ensure that the application met the user expectations.
• Assign task to offshore and co-ordinate with the team to keep track and ensure the completion of assigned task on time and handled issues.
• Developed and executed Test Strategy, Test Scenarios and Test Cases based on requirements and design documents using Quality Center.
• Implemented and enforced Scrum principles and practices facilitated continuous improvement (CI).
• Extensively used Quality Center to write the Test cases, Executing and Mapping requirements with Test cases.
• Generated and Reported the daily status of test cases executed/failed.
• Responsible for reporting defects through the Quality Center and verified known defects against new builds.
• Performed backend validation by writing SQL Queries against database.
• Contribute to sprint planning, sprint review/retrospectives and daily stand-ups meetings
• Ability to derive test scenarios from user stories and use cases.
• Ability to work closely with Developers and Product Owners to ensure features/bug fixes are 'shippable' by sprint end.

Environment: Core Java, Quality Center 11.0, UNIX, Windows XP.