RFID Product Manager & Product Owner Resume

SUMMARY

Over 20 years of experience in Product Management, Project Management, and effective collaboration with geographically dispersed teams.
Experience running requirement elicitation workshops with stakeholders, conducting root cause analysis, mapping processes, and managing requirements from development to QA, user acceptance testing, and delivery.
Skilled in developing product roadmaps, including defining product and sprint backlog, creating actionable and testable user stories that maximize business value, organizing stories into epics, grooming product backlog, and iterating on feature development to improve KPI metrics.
Extensive experience mentoring and training at all levels from new hires to executives, including developing and teaching yearly courses in communication, time management, project management, and various technologies.
Experience successfully transitioning RFID operations team from Waterfall to Agile Methodology.
Proficient in Word, Excel, PowerPoint, Confluence, and Jira.

PROFESSIONAL EXPERIENCE

Confidential

RFID Product Manager & Product Owner

Responsibilities:

Trained all new hires in the Radio Frequency Identification (RFID) space for 12 years.
Instrumental in the RFP process, vendor validation testing, and selection of RFID vendor.
Taught 6 in - house offerings over the course of 5 years, including communication skills, time management, and project management. Offered end user training in RFID.
Led and trained offshore team in RFID for overnight support and monitoring for the past 6 years.
Consistently recognized for exceptional time management skills.
Served as Subject Matter Expert (SME) in RFID as well as dedicated product owner.
Facilitated evaluation and selection of hardware to support item-level RFID systems, collaborated with 3rd party vendors to design and customize solutions, and engaged in process improvements with vendors, customer, and team members to hone cutting-edge RFID applications.
Monitored evolving RFID technologies to keep pace with the marketplace.
Elicited requirements from business partners and developed user stories to drive future enhancements. Actively listened to internal and external stakeholders to deliver solutions that exceed expectations.
Developed annual roadmap by translating requirements and driving team to establish the application direction for long term business needs. Presented roadmap to executive management.
Developed training for new colleague RFID, offering about 6 classes per year. Mentored new colleagues in product management activities and advised on day-to-day situations.
Collaborated with DEV manager and vendor in support of release planning, testing, UAT, and overview of enhancements to QE team.
Worked to present complex ideas in understandable and actionable terms.
As Operations Team Lead, oversaw day-to-day operations of 5-person OPS team, facilitated OPS conversion from waterfall to agile methodology utilizing Jira and Confluence, facilitated Agile ceremonies, and conceived, drove, and implemented new monitoring opportunities.
Previously served as Senior Business Analyst under Confidential ’s Systems & Technology.

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