PROFESSIONAL SUMMARY:

• Over 10 years of professional experience in Mobile Phone Testing, Wireless Broadband and Static Control Technologies for the Telecommunications, Semiconductor and Electronic Manufacturing Industries
• Recently certified on White Box Testing and Test Automation based on JAVA, and learning PYTHON
• Hands on experience with Field Test tools for mobile phones based on CDMA (1xRTT, IS95, EVDO), GSM, UMTS (WCDMA) and LTE Technologies, QXDM, Phoenix, UDM, and vTOTM (flashed software programs on prototype phones, conducted call processing, OTA, SMS, MMS, and Data Packages for implementation and testing on prototype mobile devices
• Conducted Field Integration Tests for Mobile Phones based on customer requirements (call processing, Data and Feature testing)
• Hands on experience with Device Testing, Lab Test tools for mobile phones devices, QXDM, Spirent, Agilent, Anritsu Call Boxes, R&S CMW, Radiocomm, Phone Tools, RSD Lite. Knowledge of air interface standards 802.11, 802.15.4
• Performed lab tests to evaluate the performance against requirements for HW/SW releases, validate the performance of a software release in live networks, and investigate field issues
• Experience with 2G, 3G, and 4G Mobile Radio Networks (CDMA - EVDO, GSM, UMTS, LTE)
• Experience writing technical reports and presenting test results to internal teams for analysis and resolution
• Supported execution of test cases to meet customer requirements and demonstrate feature functionality
• Sold products and services for the Cable Television, Semiconductor and Electronics Manufacturing industries
• Experience as Technical Sales and Support Engineer for the Electronic-Semiconductor and Telecomunications-CableTV Industries, selling products and services, and providing technical support to customers worldwide
• Travelled to various customer locations worldwide to support CATV System Installation and visited customer premises to provide technical support and to improve customer relations
• Held a number of increasingly responsible positions determining and resolving ESD-related problems in Semiconductor, Hard Disk Drives, Flat Panel Display, and Electronic Manufacturing Environments
• Attended Trade Shows as required
• I am a fast learner, a problem solver with strong can-do attitude, an excellent team player that works well in multicultural environments with complex projects
• Extensive Quality Control Practices in Software Testing and Manufacturing Environments
• Fluent in English and Spanish Business Communications

PROFESSIONAL EXPERIENCE:

Confidential

Reliability Engineer

Responsibilities:

• Signed a short-term contract to work as Reliability Engineer for the Confidential group.
• Prepared complex customer responses to inquiries on laser failures for all Confidential /asml clients around the world with very tight response deadlines.
• Integrated all responses on Spotfire so the information can be easily accessed on time from anywhere in the world.
• Followed up with Failure Analysis team to make sure failing equipment is being received and troubleshooted to find failure root cause. Integrated files on Sharepoint.
• Interacted with suppliers and internal teams to follow up with corrective actions that needed to be presented on time to clients around the world. Reported to the Reliability group manager

Confidential

Sr Test Engineer

Responsibilities:

• Hired to work as Test Engineer working with Android devices mostly, flashed the correspondent SW/FW version on damaged devices, unlocked devices using adb commands, installed apps as requested by customers, performed FOTA/OTA to keep devices up and apps up to date, troubleshooted problems on hardware and/or SW/FW as requested by customers, replaced faulty hardware parts when necessary, instructed clients on the use of Android interface and apps
• Worked with 2G, 3G, and LTE devices

Confidential, Irvine, CA

Sr QA Software Test Engineer

Responsibilities:

• Flashing DUT with latest software versions as required using flashing tools like TeleWeb QCT, Teleweb MTK, TPST
• Using tools like Field Medic, ADB and QXDM to capture logs of device behavior for analysis to internal teams
• Tested WiFi 802.11, WiFi QOS, WiFi EAP, Bluetooth Modem, NFC-Infrared, and HotSpot-Data Sharing connectivity as part of the accessories, and all the different test case scenarios comprised within Confidential internal test plan
• Utilization of voice recognition commands for Windows (CORTANA) and Android (OK Google) devices and Localization services in different sort of environments (Starbucks McDonalds, office, and noisy environments like shopping malls
• Knowledge of Physical Layer, MAC, Layer, and WiFi, LTE, UMTS, GSM and CDMA call flow
• Execution of internal, standard and customer required test cases for different features
• Performed critical, stability, carrier conformance, OTA, FOTA and sanity testing
• Use of bug tracking systems (Bugzilla, ALM, Quality Center)
• Hands on Device Testing and knowledge of WiFi, LTE, UMTS, CDMA, and GSM call flow
• Use of ALM (Application Lifecycle Management), Test Link, and DM (Device Manager) databases to perform test cases, collect results and defect report
• Delivered projects on time to Confidential ’s major clients within USA market like AT&T, T-Mobile, Verizon, Sprint, MetroPCS, Cricket, Tracfone, Vodafone, GreatCall, etc.
• Mobile devices and accessories testing, verification and report of user interface bugs into internal tracking system
• Reported to Validation Manager

Confidential

Sr QA Field Engineer

Responsibilities:

• Testing services provider for mobile devices companies with different wireless technologies 4G, 3G, 2G, iDEN, and DataCards.
• Experience working with Android and Windows based mobile phone projects. Call stats, critical testing (IRAT), and feature testing (WiFi Connectivity, Bluetooth Connectivity Protocols (A2DP, HFP, SMP and OBEX, SMS, MMS, Data DL/UL, GPS and Navigation accessories) new software flashing on prototypes and writing technical reports to internal and external groups on issues found. Mobile testing experience, and IMS Protocol testing experience
• Testing new software builds on prototype mobile phones.
• Travelled to various cities in Central and South America to perform software testing.
• Prepared technical reports to customers and explained problems found to internal and external teams.
• Reported to the New Business Development Director

Confidential, San Diego, CA

Sr QA Systems Test Engineer

Responsibilities:

• Led a team of 7 engineers in San Diego CA and provided technical support to the group in Kansas City and New Jersey
• Managed PRL’s, prepared and launched SMS’s, MMS’s, OTA, WiFi Connectivity, Bluetooth Connectivity Protocols-A2DP, HFP, SMP and OBEX, Car Kit, and Data packages for implementation and testing on all CDMA Projects on a lab environment
• Executed test plans and reported results for carrier specific conformance test plans using industry standard test tools (Racall, Spirent, 8960 call box) to test support different test scenarios
• Use of System knowledge to correlate test plan requirements to CDMA standards to successfully execute carrier test scenarios, successfully interpreted and reported failure to internal groups for analysis
• Mobile Testing experience and knowledge of IS-95, CDMA2000, 1xEVDO and IMS protocols, and knowledge of PHY and MAC Layers
• Utilized various computer-based programs with Linux for data collection and phone logging (Qualcomm, QPST, RadioComm, and other testing and R&D tools)
• Knowledge of WiFi, LTE, UMTS, CDM, and GSM call flow
• Reported to the Systems Test Group Manager

Confidential, San Diego, CA

Field Test Engineer

Responsibilities:

• Managed PRL’s, prepared and launched SMS’s, MMS’s, OTA’s and Data packages for implementation and testing on all CDMA Projects on the field
• Traveled locally to test routes as required by specific carriers
• Performed data collection in form of call statistics, trouble shooting, error logging and providing call support
• Used terminal computer-based programs with Linux to support data collection (Phoenix, Fast Trace, vTOTM, Universal DMV2 and other R&D Tools)
• Reported to the Field Test Group Manager

Confidential, Las Vegas, NV

Applications Engineer

Responsibilities:

• Sold microwave links and Telecommunications equipment to customers worldwide
• Interacted with customers by phone and email on sales and business-related issues
• Traveled domestic and international to the customer site to perform site surveys, to support the installation of the systems, to promote the company products and services and to improve the customer relationship
• Systems designs involving various RF modules, components and computer program
• Prepare thorough and complete wireless system proposals for prospective customers
• Designed Broadband Systems with capability to upgrade to VoIP. Attended Trade Shows as required
• Systems analyses for best price and functionality. Reported to the vice president of the company