SUMMARY

• Experience includes the testing of over 1000 applications in both hosted software environments and shrink - wrapped software environments that ship globally to a wide variety of customers.
• Load and stress testing of data center components and backend SQL and IIS Servers
• Efficient, Senior Test Engineer with work standards based on quality, integrity, efficiency and continuous improvement to produce high quality software.
• I am patient and flexible, with ability to manage multiple priorities under pressure and on deadline. I am relentlessly in search of the alternative and optimum solutions for the assignments at hand.
• Multifaceted testing skills, I have worked in many different software shops including Waterfall, Scrum, and agile.
• A career illustrated by the qualifications, knowledge and technical ability to develop and direct activities to achieve the desired QA objectives.

TECHNICAL SKILLS

• Testing processes Architect
• Banking and financial apps.
• Epic Software implementation testing in hospitals and clinics nation wide
• Quality Assurance - Lead SAP QA Tester
• SAP ESS and Erecruiting Go live testing and Load testing
• SAP R3 to ECC6 Upgrade Testing
• SAP Support Stack and Stack Pack upgrade testing
• SAP Automation development and testing
• Testing of HR Payroll and financial applications.
• Conducted QA testing w/ standard procedures & methodologies.
• Test Automation
• Trained junior testers testing techniques
• Wrote test plans both systems and high level.
• Define scope of work and deliverables for software, products.
• Health care claims, billing, and payment systems testing
• Scheduling and defining testing dates and activities
• Develop test cases & perform black box and gray-box testing
• Unit, Application, Systems and Integration testing.
• Wrote manual and automated test scripts for testing SW applications.
• Trained QA Testers in use of QA & automated test tools.
• Testing shrink wrapped software
• Testing hosted software
• Wrote deployment acceptance test for hosted environment
• Managed the activities of up to 13 Test Engineers
• SW testing alpha thru gold release
• E-commerce testing
• Team management (hands on)
• Systems test lab network architecting and design
• Intel hardware configuration
• Test case creation
• Defect tracking, reporting, resolution, and regression testing
• Load and stress testing Hardware testing
• Software testing
• OS Server compatibility testing
• Interoperability testing
• Intel Server validation
• Testing Mobil handset software integration
• Microfocus UFT
• HP ALM
• HP Quality Center
• Selenium
• Test Track Pro.
• LoadRunner
• SAP TAO
• SAP Solution Manager overview
• Quick Test Pro
• Visual Studio 2010 (TFS)
• Microsoft Visual Studio 2005 Test Team Suite
• CompuWare
• TestDirector
• Compurware Track Record
• Test Partner automation tool
• Visual Test
• Mercury Load Runner
• Experience with several Defect tracking data bases
• Hardware environmental chambers

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Lead the UAT compatibility testing for OS desktop refresh to Windows 10.
• This activity included verifying the compatibility testing of over 1300 applications this work included CIS Security, and financial systems.
• The scope of testing included all critical business systems in the enterprise.
• I lead the team to success by coordinating the testing effort from the VP level and drove down each business group to insure that the end users of the system signed off on each of the solutions in the enterprise.

Consulting Test Lead.

Confidential

Responsibilities:

• Developed the Master Test Plan, Systems and Integration Test Plan templates, and Test Case template for the consulting services.
• Developed the testing processes for the consulting services team.
• The projects, testing artifacts were focused on Medical Claims, Billing, Payment and modernization of the State of Washington’s Department of Labor and Industries infrastructure.
• Worked as lead testing architect for consulting services, involving all facets of testing in both public and private sector projects.
• Developed testing strategy and process for use in the consulting services.

Confidential

Responsibilities:

• Worked as a consultant on the Washington State DSHS IPOne payroll system for Medicare and Medicaid.
• Duties include writing test plans and test cases. Testing defects and executing testing in an agile environment.
• Developed Automation to execute during Smoke Testing using UFT and Selenium 2.0 . Also Lead the day to day activities of the off shore team.
• Ran payroll validation and verification using SQL and Microsoft Navision.
• Tested Interfaces and staged test data for testing using SQL. Conduct performance testing, trained new and junior level engineers.
• Created and deliver Test Completion Reports.
• Communicated UAT Environment needs. Communicated and develop Test Data needs for execution.
• Developed test scenarios based on business process flows.
• Developed test cases based on test scenarios.
• Perform data preparation activities to support testing.
• Executed test cases and report test outcomes.

Confidential

Responsibilities:

• Lead and consulted on the national Epic testing efforts for Epic implementations across multiple markets, including application, end-to-end, and Integration testing to include Charge trigger testing.
• Provided overall leadership, technical expertise and strategic direction for Epic Testing efforts utilizing traditional and agile methods.
• Developed standardized plans, processes, and tools to increase quality of Epic software based on approved operational workflows.
• Strategized and coordinated with CHI’s Epic Application Managers to develop virtualized testing efforts to meet project timelines.
• Supervised and coordinate the testing for the implementation of Epic Software in CHI hospitals across the United States.
• This work included 3 hospitals and 97 Ambulatory, HOD, and UC clinics.
• I work with Clinicians and medical professionals to validate the work flows in the hospitals and clinics.
• This work includes adds moves and changes as well as go-lives.
• I architected the ALM projects to be extensible and scalable and open to support Automation in the future for regression testing of upgrade Bundles.
• Worked with the team to develop a remote testing processes that saved the organization that I supported millions dollars a year.
• Coordinated Mapped Record testing for interfacing systems.

Confidential

Responsibilities:

• I supervised a team of 11 testers. Mentored and conducted the evaluation processes.
• Worked with the team to deploy testing artifacts based on IEEE 829 international standards for software testing using modern methodologies.

Confidential

Responsibilities:

• Test Lead SAP HCM, worked in the HR tower on the outbound interfaces from Costco’s legacy systems to the new SAP ECC6 system.
• This work included the creation of functional designs. Contributed to the testing effort in an agile environment.
• Tested the first release of the Direct Imports Global Supply Chain, Product Information Management application used for worldwide imports
• Lead the SAP HRMS Testing Team

Team Lead Software Test Engineer

Responsibilities:

• Change Control and Automation Team Lead Software Test Engineer ITAS4
• Working with Microsoft TFS developing coded automation tests with Visual Studio 2010
• Also using Quality Center and Quick Test professional in the automation effort for build validation.
• Write and execute test plans log issues and work with the Dev. Team to resolution of the issues.

Lead Software Test Engineer

Confidential

Responsibilities:

• Supported the testing effort at Washington State Department of Personnel
• Worked with SAP the HMRS suite of tools.
• Automated many of the custom SAP payroll reports and some of the SAP BI reports using Quality Center, SAP TAO, and Quick test professional.
• I also conducted load testing using Loadrunner for the ESS system.
• Conducted manual change request testing unit, application, systems, integration and automated testing.
• Lead the testing for the implementation of the SharePoint solution for DOP.
• Wrote the test plans for the Combined fund drive, E-learning, and E-recruiting applications and conducted the testing. I
• Developed the test automation strategy for the department.
• I wrote a Master Test Plan for the Department defining the testing methodology that were used insure quality products are delivered to the Citizens of the State of Washington.
• Managed the User Acceptance testing activities and I also trained the other team members to conduct the UAT activity.

Environment: SAP ECC 6.0, E-Recruiting HR-PA (Personnel administration) HR-PT (Time management) HR-PY (Payroll) HR-OM (Organizational Management) SAP TAO QC & QTP BI BEX and BI Portal BN (Benefits)

Test Engineer

Confidential, Seattle, WA

Responsibilities:

• Test Engineer Designed Deployment Acceptance test for the customer-facing web site.
• Tested customer facing .NET web applications, WAP Cell phone integration with web and desktop applications, in a very agile environment.
• Tested cell phone technology with the Confidential Symbian 60 OS and the Sony Ericson JAVA phones monitored server side errors and tested desktop media sharing applications. I also wrote the initial Test Plans for the service, defined, and documented, the testing processes for the company.
• The company was acquired by the windows Live group at Microsoft and integrated into the Window Live service.

Confidential, Tumwater, WA

Responsibilities:

• I assisted the Test Manager in creating the first high level Test Plan for the Department of Revenue.
• I analyzed the requirements and wrote Test Plans and Test Cases for the Department of Revenue’s new Travel System. Tested the application, and managed the defects found during testing. I also Managed the User Acceptance testing activities
• Helped documented the testing procedures for the Test Team
• I analyzed the requirements and wrote the systems Test Plan and Test Cases for the Veterans Grant Program, tested the application, and managed the defects found during testing. I also managed the User Acceptance testing activities.
• Wrote automated scripts for the applications under test using CompuWare’s TestPartner and load tests using Microsoft Visual Studio 2005 Test Team Suite
• Worked on architecture for the test lab infrastructure for testing both .net and legacy systems.
• I tested Reports for the Veterans Grant Program and for the Travel system
• I wrote Test automation for the Veterans Grant Program, The Travel System, and the unclaimed property applications for The Department of Revenue.

Quality Assurance Manager

Confidential

Responsibilities:

• Managed a team of 12 Software Test Engineers
• Defined testing methodologies for the department and staffed the test team.
• Wrote the Master Test Plan for the Company
• Managed the documentation of defects created QA reports for Senior Management
• Managed the workflow and interfaced with Development to optimize testing activities.
• Wrote Test Plans and mentored the Test Team.
• Worked with Engineers to create personal career development plans.
• I worked as the Testing Subject mater expert, for the PeopleSoft CRM implementation Project.
• Lead Performance testing with LoadRunner and provided direction and defined the automation strategy for the company

Confidential

Responsibilities:

• I worked as the Lead Active Directory Architect for DOW Chemicals Joint Ventures globally.
• Implemented an Active Directory infrastructure, for the Joint Ventures moving forward
• Lead a team of Engineers defined the Architecture that will take DOW into the future.
• Lead the Engineering Team using a cookie cutter methodology for implementing and testing new Active Directory infrastructures
• Lead the Deployed of new Microsoft technology.
• Lead the Definition and the testing requirements of the architecture and wrote the Master Test Plan.

Confidential

Responsibilities:

• Lead the interpretability testing effort for Intel's Itanium Server Software and compiler teams. My activities on this project included managing the activities of international Test Engineers.
• Served as build and test team lead for a build out of middle tier on the MSDCA this was an N tired Data center project.
• Worked as systems architect in the data center and built out the data centers in the lab
• Tested new e-commerce services by developing automated tests.
• Built out the middle tier and installed a redundant Active Directory infrastructure as well as redundant DNS Servers.
• Was the architect for the IP sachem in the Data Center, and also had the opportunity to build out and test the web tier.
• Wrote test plans and test cases

Confidential

Responsibilities:

• Served as Lead Software Test Engineer
• Documented defects in the SW product and followed through when resolved.
• Wrote test cases and test plans.
• Worked on testing multiple releases of the Intel® Server Control, form conception thru maintenance releases.
• Validated new server products in an enterprise environment
• Worked mainly on the Enterprise Management integration testing for CA Unicenter, HPOV, and LDSM. Wrote the test plans, trained, and mentored junior testers.
• Managed the lab network.

Confidential

Responsibilities:

• Managed seven software test engineers.
• Defined testing methodologies for the department and staffed the test team.
• Documented defects in the SW product and followed through when resolved.
• Managed the defect tracking data base
• Architecture of the system was a 3-tiered solution. The GUI was a VB front end with SQL 6.5 on the back end. The client made calls to the business objects that resided on the server side that in turn called the database.

Confidential

Responsibilities:

• I was responsible for the testing of the setup and installation program for the drivers of the Wheel Mouse, and the Sidewinder game pad.
• Also tested the IntelliPoint software for the Office 97 Mouse.
• The software packages that were tested in conjunction with the IntelliPoint software included a complete array of Microsoft Software packages along with many other OEM software bundles.