Quality Analyst Resume

SUMMARY

An established, customer - focused Senior Consultant with 40 years of experience. have centered on Project Management Office (PMO) and Quality Assurance (QA) activities.
Prior assignments, as an application development/test team lead on mainframe legacy systems, included full life cycle (SDLC) activities from requirements, analysis, and design through development and testing.
Experienced in numerous client environments and applications. An organized consultant with excellent problem resolution skills, delivering solutions to enhance customer satisfaction.
A strong work ethic dedicated to achieving successful projects and implementations.

TECHNICAL SKILLS

Microsoft Office Tools: Word, Excel, PowerPoint, Visio

Collaboration & Content/Knowledge Management Tools: SharePoint, Lync, WebEx Connect

Project Management Tools: Microsoft Project Office, JIRA

Strategic Planning and Analysis: Risk Assessment Models, Maturity Models

Modeling and Design: Visio, Use Cases, Orbus Software iServer (BPMN 2.0), Agile

Testing and Quality Management: Test plan development, test case development, manual test execution, User Acceptance Testing

Database Technologies: SQL, IBM DB2, IMS DB/DC, CICS

Languages: COBOL, BAL, EASYTRIEVE

Operating Systems: Windows, z/OS

PROFESSIONAL EXPERIENCE

Quality Analyst

Confidential

Responsibilities:

Performed an Independent Initial Risk Assessment for the OPRS 2.0 Project after reading project documentation and deliverables, interviewing project staff, and observing team/project meetings as the project was coming out of a pause/delay.
Locate and document all interface files (120) to the legacy client information system
Identify requirements and data mapping for the interfaces as applied to the new Integrated Eligibility System
Led Interface design sessions between State Staff and the Development Vendor
Assist State with planning, organizing, and mapping modifications for the legacy systems during construction of the interfaces to the new Illinois Integrated Eligibility System (IES)
Led defect management by tracking and consulting with state staff and the development vendor as the project progressed through system and user acceptance testing
Gather Interface Information and documentation for presentation to Federal Agencies for Go-Live Approval.
Assist State with Organizing Interface Implementation Plans and Documents for Go-Live
Assist State with Post Production defect management and enhancement request tracking

Technical Analyst

Confidential

Responsibilities:

Participated in the planning of an enterprise solution to support integrated, streamlined, and efficient delivery of healthcare and human services
Documented the As-Is business processes of the Illinois agencies and programs in relation to the national models for Medicaid Information Technology Architecture (MITA) and National Human Services Interoperability Architecture (NHSIA)

Team Lead and Lead Developer

Confidential

Responsibilities:

Modified 12 existing legacy interface applications for the State of Illinois to read the new Illinois Benefit Information System (IBIS) instead of the legacy system
Converted calls to the existing IMS database to appropriate SQL calls to the new DB2 database to ensure that legacy applications could continue to provide existing or equivalent functionality
Created post implementation SQL to apply data correction to the IBIS DB2 data stores