OBJECTIVE:

• An energetic team - oriented individual seeking an opportunity where I can utilize my extensive testing and systems development experience.

SUMMARY

• 15 years in IT with proven experience in all stages of development lifecycle, requirements gathering, coordination, automation, architecture, software design, implementation, documentation, test planning and software validation/verification/certification.
• Extensive experience in varying roles including: QA Consultant, Testing coordinator, Technical Analyst, Project lead, Systems developer.
• Equal experience in POS and ABM certification, POS and ABM online system testing, batch processing, UAT, BAT and SIT testing in financial services and Payment Processing Industry.
• Quality oriented accountability, good analytical and systematic thinking, results oriented, thorough, customer focused and service oriented.
• Knowledge of Full Life Cycle Test Methodology and process improvement by following the CMM and ISO9001 standards.
• Skilled at mentoring/motivating/developing the team to achieve quality/timely goals.
• Values based, dependable and committed to “getting the job done”.

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA lead/Manager

Responsibilities:

• Reporting directly to the president of Confidential Inc.
• Setting up the UAT QA assurance process, QA methodology and enforcing Quality control.
• Providing leadership to the team, set schedules, and include appropriate testing to achieve release quality goals and delivery schedules.
• Leading efforts to enhance and make the testing process more efficient by using SDLC Waterfall, Agile and Scrum,
• Developing, writing and managing the execution of the overall software test strategy.
• Overseeing the design and implementation of validation procedures, test plans, and test cases to test web-based applications.
• Reviewing and approving documentations, both business and Development requirements, to understand testing requirements, test environments and objectives.
• Providing initial estimation of QA effort for each project on the Software Development Roadmap and PCI standard.
• Managing and prioritizing defects and working with project team members to resolve quality issues.
• Encouraging and supporting continuous quality improvement; companywide.
• Supporting IT and UAT verification and GO/NO-GO decision during deployment and updates stakeholders accordingly.
• Verifying financial transaction processing; Credit, Debit and Cheques, against Basketball, Soccer and Softball registrations.

Confidential

Sr. QA lead Digital Channels

Responsibilities:

• Lead business acceptance testing (BAT/UAT) and business user verification testing (UAT/BUV (PAT)) for more complex projects through all phases while ensuring all artifacts created, approved and projects resourced to deliver on time and within budget
• Provide direction and support to test team on projects as well as support the base activity through all phases of testing including Warranty support
• Provide direct management of a team of professional UAT/BAT testing resources by participating in and/or executing recruiting, training, coaching and conducting performance assessments of team members with clearly defined objectives and accountabilities and communicate to test team members
• Participate in project Intake phase for innovation and support the base projects through scoping sessions participation and Charter and ROM estimates creation. Projects included, FATCA, CASL (Canada’s Anti Spam Law) for MBNA-CUETS, TDCT, TDI and TDW.
• Transition of projects from Intake to Project Lead or Analyst to Initiation Phase as well as target release communication to Release Lead (where applicable)
• Manage UAT/BAT/PAT resource allocation and planning for project and support the base activity and communicate resources to Project Lead or Analyst and ensure test team adherence to testing methodologies
• Lead testing teams in test planning, preparing and executing effective test efforts with on time and on budget test result delivery
• Sign off on relevant artifacts (Business Requirements, Wireframes, Copy deck) and Technology Test Strategy, create and manage the BAT/UAT Test Strategy and Test Plan, creation of estimates as well as oversee the creation and delivery of test scripts and other test artifacts (results, execution reports, sign off, test closure) that meets audit and project requirements
• Work with Project Lead or Analyst to define and communicate testing timelines, resource requirements, budget and testing approach for projects or portfolio of projects or testing impact of Scope changes (PCRs).
• Support and oversee the creation and delivery of all audit compliant test deliverables; Test Strategy, Test Plan, Test Scenarios, Test Cases and Tests Results and provided input into the pre-PAT test environment setup.
• Ensure environment preparation with Technology and Implementation teams
• Review and ensure thoroughness of business requirements and design documentation to build quality test strategy, plan and scripts
• Ensure test coverage and requirements traceability to requirements and all the UAT activities are tested End to End
• Ensure accurate updates to project dashboard reporting, project cost, defect management and inputs into test metrics for all projects
• Ensure test closure activities complete for all work: lessons learned discussions, test suite update, knowledge repository updates, document storage and final updates to project dashboard
• Recommend and implement QA methodologies; ideas for test process improvements
• Lead the UAT/BAT team of 12-15 people and involve additional Offshore resources, when needed
• Adhered to the documented QA Process and to TD’s SDLC Waterfall, PCI (Payment Card Industry Data Security Standard ) AML and audit requirements.