Salesforce QA Analyst Resume

SUMMARY

Over 4 years of experience in IT as a Salesforce Tester/Administrator.
Experience in production support, Testing and maintenance projects.
Proficiency in Manual Testing in Salesforce.
Well versed in analyzing of CRM business processes such as, Campaign management, Lead Management, Account Management, and Case Management.
Extensive experience Functional Testing, System Integration Testing and Regression Testing.
Experience in REST, SOAP API web services testing using Postman and SOAP UI.
Strong knowledge/exposure to Salesforce.com Standard Objects, custom objects, Validation Rules, Workflows, Approval Process, Security controls, Sharing rules, Process Builder, SOQL Queries, Reports and dashboards.
Experience on Test case, Test scenarios creations
Expertise in Test case execution and defect tracking.
Expertise in Data migration using Apex Data Loader.
Extensive experience in Data validation and Data migration testing
Extensive experience in activities related to Saleforce.com setup, Configuration, Administration, and Data Migration.
Extensively worked in Data migration. Excel to Salesforce system.
Prepared Data Model and Data Mapping documents.
Involved in Defect Management and Bug Reporting.

PROFESSIONAL EXPERIENCE

Salesforce QA Analyst

Confidential

Responsibilities:

Working on Agile methodology
Writing test cases for each user story and executing the Test cases.
Participating in Regression testing
Closely interacting with the business and conducting the Demo’s for completed stories.
Participating in the UAT testing.
Defect tracking and Production support.
Testing the Workflows, Triggers, Batch Process.
Participating in the Backlog grooming and story Estimations.

Confidential

Salesforce Tester

Responsibilities:

Participated in Test plan and execution plan.
Understanding the requirements of the client to understand the application.
Created Test scenarios and test case for the end to end application testing
Coordinated with Onshore team regarding the execution and data migration activities.
Created and Deployed Several Reports Using Salesforce Platform.
Developed and Deployed Workflows and Approval Processes.
Involved in assignment rules, escalation rules, and auto response.
Utilized Apex Data Loader in handling massive amounts of user data.
Prepared and executed Test Scenarios and test case.
Coordinated with development team to fix the issues and defects.