SUMMARY

• Over E ight y ea rs o f pro f e s sion a l e xpe rien c e in Sof tw a re Qu a lity Assu ra nc e & te sti n g in Re ta il/ E - c omme rce, Ba nk i n g & Fi n a nc ia l, Aut o In s u ran c e dom a in .
• E xposu re t o bot h Man u a l a s we ll a s Automa te d T e stin g of Clie n t Server a s we ll a s We b -ba sed a pplica tion s
• O v e r t h re e y ea rs o f e xpe rie nc e in w ork i n g a t v a riou s S a le sf orce m od u le s.
• E xpe rie nc e d in de v e lopi n g T e st Pla n s, T e st Ca ses ba se d upon t h e busi n e ss re q u ir e me n ts.
• E xte n siv e knowledge in API testing. Perform API testing with GET, POST, PUT call to rest API through Postman.
• E xpe rie nc e in w or k in g w ith Ag ile a s we ll a s tra dit ion a l SDL C cy c le s.
• E xpe rie nc e in Fu nc tio n a l, Da ta -driven, Un it, I n te gra tio n, S y ste m, F r on t -En d a n d B a c k -E n d T e stin g.
• G ood un de rsta n d in g o f a ll module s o f Qu a lity Ce n te r s uc h a s Re q u ire me n ts, T e st Pla n, T e st L a b, D e f e c ts a n d Das h boa rd re p orts.
• G ood Un de r sta n ding of s ou rce a n d ta rge t ma pping f or E T L pro c e ss.
• E xpe rie nc e in te sti n g We b Servic e ( SOA, API) w ith XM L re quest a n d re sp on se.
• Prof ic ie n c y in i n te ra c tin g w i th Ora c le, MS SQL Server a n d DB 2 da ta ba ses u sin g qu e ry tools s u c h a s
• T OA D, SQL Server Mgm t. S tu dio, PL SQL.
• Pe rf orme d Ba c k E n d T e stin g by exe c u tin g SQL q u e rie s .
• Inv ol v e d in ma i n ta in in g T e s t Ma trix a n d T ra c ea bilit y M a trix a n d pe rf orme d G a p A n a ly sis
• Pe rf orme d U ser A cc e ptan c e T e stin g ( U AT ) .
• Pa rt ic ipa te d in design wa lk t h rou g h s a n d v e rif ie d Q C T e st Sc ript s an d re su lts.
• E xpe rt ise in de v e lopi n g Q A T e st Pla n, T e st Co n dit ion s, a n d T e st Ca ses, T e st s c e n a rios ; en su ri n g a de quat e te stin g of so f twa re bot h be f ore an d a f te r co mple tion ; c on d uc ti n g a n d d ocu me n tin g U AT .
• U sed Q u a lity Ce n te r f or Bu gs re port in g a n d c omm un ic a tin g t o de v e lope rs, produ c t su pport a n d te st tea m me mbe rs.
• E xpe rt ise in Ora c le ta ble da ta ma n ipulat ion u sin g SQL querie s a n d UN I X c omm a n ds/ UN I X s c ript s .
• E xte n siv e w or k in g e xpe rie n c e in Ora c le o n U N I X Env iro n me n t.

TECHNICAL SKILLS

T e stin g T ool s: Quic k T e st Pro f e ssio n a l (QT P), J Me te r, ALM, TFS, MTM, QC

SDL C: Wa te rf a ll, Agile, S pira l, R U P .

D e f e c t T ra c k in g T ool s: Ra tion a l Clea r Q u e st, Qualit y Ce n te r, T e st D ire c tor, B u gzilla, JIR A, QMe try

Ope ra tin g Sy ste ms: UN I X, Wi n dow s NT / 2 0 00 / XP / 07 /0 8, Ma in f ra me

R D BMS: MS SQL Server, Ora c le, D B2, E xa D a ta

MS Of f ic e Su ite: MS Of f ic e (A c c e ss, Ex c e l, W ord, Ou tloo k, A cc e ss)

PROFESSIONAL EXPERIENCE

Confidential, Birmingham, AL

Responsibilities:

• Perform data validation against different version of Health Level 7 (HL7).
• Work closely with Product manager and development team to understand requirement and possible scenario to have complete coverage, crated test strategy and test scenario based on discussion in sprint 0.
• Implement agile framework during the course of the SDLC to improve user experience and diverse business model.
• Deliver project timelines for multiple ADT, clinical, pharmacy, hl7 data transfer and data modeling.
• Verify and created basic stored procedure to make it available for reporting purpose in internal tool.
• Heavy back end testing using simple to advance SQL scripts in MS SQL Server 2014.
• Played integral part of release management to facilitate smooth release of the application or any enhancement of application.
• Created and debugged complex ETL processes using T-SQL queries, functions, stored procedures and SQL Server Agent jobs.
• Assisted in designing physical data structures to support application’s requirements.
• Responsible for testing database program application.
• Perform manual testing using black box, ensuring that content and structure of all testing documents/artifacts is documented.
• Applied Boundary Value Analysis (BVA) and State transposing testing methods to verify data integrity and validation.
• Perform ad-hoc and regression testing of system and components.
• Created manual Rest-API testing using Postman.

Envi r on m e n t: Wi n dow s 0 7, Microsoft Visual Studio 2013, N-Service Bus, TEAM

Software Engineer Quality

New Orleans, LA

Responsibilities:

• Perform data validation against different version of Forms.
• Collaborated with Product manager and dev team to have complete understanding on app feature to design effective test scenarios.
• Perform as liaison between product manager and developer to structure requirement and build knowledge base database to capture base line requirements.
• Design test cases for XML to UI data verification.
• Actively involved in Go/No Go meetings to provide QA artifacts before every release and hot fix.
• Perform migration testing to verify smooth transition and application integrity.

Envi r on m e n t: macOS, JIRA, Linux Command Line (iTerm), Virtual Box, M S Office.

Confidential, Birmingham, AL

Responsibilities:

• Perform data validation against different version of Health Level 7 (HL7).
• Work closely with Product manager and development team to understand requirement and possible scenario to have complete coverage, crated test strategy and test approach based on discussion in sprint 0.
• Implement agile framework during the course of the SDLC to improve user experience and diverse business model.
• Deliver project timelines for multiple clinical, pharmacy, hl7 data transfer and data modeling.
• Verify and created basic stored procedure to make it available for reporting purpose in internal tool.
• Heavy back end testing using simple to advance SQL scripts in MS SQL Server 2014.
• Played integral part of release management to facilitate smooth release of the application or any enhancement of application.
• Created and debugged complex ETL processes using T-SQL queries, functions, stored procedures and SQL Server Agent jobs.
• Assisted in designing physical data structures to support application’s requirements.
• Responsible for testing database program application.
• Perform manual testing using black box, ensuring that content and structure of all testing documents/artifacts is documented.
• Applied Boundary Value Analysis (BVA) and State transposing testing methods to verify data integrity and validation.
• Perform ad-hoc and regression testing of system and components.

Envi r on m e n t: Wi n dow s 0 7, Microsoft Visual Studio 2013, Nservice Bus, Team Foundation Server 2013 (TFS), Microsoft Test Manager 2015, Ora c le, M S Office.

Confidential, Montgomery, AL

Responsibilities:

• • Performed Web service testing, regression testing, and smoke/sanity testing of software applications.
• • Interacted with the Business Users and PM to determine and review Business requirements and created detailed Test Plan, Test Approach, Test Strategy documents based on the information gathered through story cards, manuals, and design/application walkthroughs.
• • Actively engaged in driving the testing team as well as individual contributors.
• • Attending Business meetings for preparing scoping documents and updating the scrum monthly sprints and also updating the backlog items if needed.
• • Utilized HP ALM and SharePoint to analyze and perform Defect Management.
• • Created and executed Test Plan, Test Objectives, Test Cases and Test scenarios to ensure maximum coverage of individual line of business.
• • Documented and reported defects within established process and tracking systems using HP ALM.
• • Performed troubleshooting in case expected premium is not generated on Guidewire Policy Center using request and response from Guidewire to Rating Engine.
• • Involved in the Defect Triage Process and reported work in SharePoint with involved business user and stakeholders.
• • Created and maintained Requirement - Test case - Defect bidirectional traceability matrix.
• • Perform extensive rate testing using created test data through macro to validate Rate Validators.
• • Identified, analyzed, and logged defects and errors in SharePoint during unit testing of Rate Validators.
• • Plan testing around complete policy life cycle include New Business, Rewrite, Renewal, Cancellation, and Reinstatement.
• • Serve as a conduit between the customer community (Internal and External customers) and the software testing team through which requirements flow.
• • Heavily involved in task monitoring process in JIRA to meet sprint goals and update Project manager with burn down report.
• • Coordinated with the Product analyst and Business Analyst to keep Rate Validator up to date and in sync with Requirements and RataBase.
• • Coordinated with onsite and offshore team to track progress of project, and facilitate appropriate test items on time to maintain daily task hand over between onsite and offshore team.
• • Analyze and identify data issues that requires and override on core system or story cards with data mapping between requirement and RataBase.
• • Familiar with different module of Guidewire - Policy Center, Billing Center, and Claim Center.
• • Actively worked on multiple projects requested for New Business Rate changes, Policy Changes, and Business Rules changes.

Envi r on m e n t: Wi n dow s 0 7, Qualit y Ce n ter (AL M), JIRA, Ora c le, M S Office, JIRA, Mainframe .

Confidential, Birmingham, AL

Responsibilities:

• Pe rf orme d We b se rvi c e te st in g, re gre ssio n te stin g, smo k e/ sa n ity te stin g of sof twa r e a pplica tion s.
• In te ra c te d w ith t h e B u sin e s s U sers, Product Mangers and BA t o de te rm in e a n d re v ie w Busi n e ss re qu ire me n ts and RataBase requirements.
• Crea te d D e ta ile d T e st Pla n, T e st Ap proa c h, T e st Stra te gy doc u me n ts ba sed on t h e inf orma tio n ga th e re d t h rou g h busi n e ss re quireme n ts a n d de sig n /a pplica tion wa lk t h rou g h s.
• U sed T e st Su ite m o dule o f QMe try to pe rf orm te st e xe cu tio n a c tiv itie s b y crea tin g v a rious te st sets .
• U tilize d Bugzilla an d Go ogle doc to a n a l y ze a n d pe rf or m D e f e c t Ma n a ge me n t.
• Crea te d a n d e xecu te d te st pla n s a n d s c ript s to v e ri f y s of twa re f u nc tio n a lity a n d a dhere nc e t o busin e s s re quireme n ts .
• D oc u me n te d a n d re porte d de f e c ts w ith i n e sta blished p rocess a n d t ra c k in g system s u sin g Qu a lity Center.
• Pe rf orme d Ba ck e n d te stin g u sin g SQL q u e rie s a ga in st Ora c le da ta ba se t o pe rf orm da ta v a lida tion, to ch e c k da ta in te grit y e tc .
• Inv ol v e d in t h e disc u ssi on s of D e f e c t T ra ck i n g P ro c e ss a n d U pda te d Wor k Progre s s in G oogle D oc .
• Work Clo sely w ith C u stome r Servic e t o f oll ow u p o n o u tsta n ding prod uc tio n poli c y re la te d issues.
• D e v e lope d & ma i n ta in e d m a nu a l te st pla n s u sed f or f r on t -e n d a n d ba c k -e n d te sti n g.
• Pe rf orme d Data D ri v e n T e s tin g usi n g We bSer v le ts .
• Facilita te d de f e c t m gm t m e e tin gs a n d te st e xec u tion sta tu s mee tin gs.
• Ide n tif ie d, a n a l y ze d, a n d docu me n te d de f e c ts, e rr or s, a n d in c on sisten c ie s in t h e a pplica tion u sin g QMetry.
• Pla n te stin g a rou n d c omp le te policy li f e c yc le i nc l u de N e w Busi n e ss, Rew rite, Re n ewa l, Ca nc e lla tion, a n d Re in sta te me n t.
• Crea te d a n d Ma in ta in e d T e st Ca se T ra c ea bilit y Ma trix .
• E xte n siv e ly u tilize d Re quire me n ts, T e st Plan, T e st L a b a n d D e f e c ts Mod u le s o f QMe try a n d Qua lityCenter during STLC.
• Ha n ds e xpe rien c e in pe r f or min g ba ck e n d te stin g on Or a c le, S QL Server, a n d MS A cc e ss da ta ba ses.
• Coordina te d w ith t h e de v e l ope rs on D e f e c t s Sta tu s o n a re gular ba sis.
• Actively w or k e d on m u ltipl e proj e c ts re queste d f or Ne w Busin e ss Ra te ch a n ge s, Polic y Cha n ge s, a n d Business Rules changes.

Envi r on m e n t: Wi n dow s 0 7, Qualit y Ce n ter (AL M), QMetry, MS Access, PLSQL.

Confidential, Union, NJ

Responsibilities:

• Pe rf orme d F unc ti on a l, Sy st e m, S e cu rit y, a n d Re gre ssi on & U ser Inte r f a c e te stin g of so f twa re a pplica tion s.
• In te ra c te d w ith t h e B u sin e s s U sers an d BA t o de te rm in e a n d re v ie w BR D s, SRSs, a n d FR D s .
• Crea te d Deta ile d T e st Pla n, T e st Ap proa c h, T e st Stra te gy doc u me n ts ba sed on t h e inf orma tio n ga th e re d t h rou g h busi n e ss re quireme n ts a n d de sig n /a pplica tion wa lk t h rou g h s.
• Crea te d a n d ma in ta in e d de ta ile d te st case s to pe rf orm v a rious t y pe s o f te stin g i n T e st Pla n m od u le of Quality Center.
• U sed T e st L a b m od u le of Q u a lity Ce n te r t o pe r f orm te s t e xecu tion a c tiv itie s b y cre a tin g var iou s te st sets.
• U tilize d De f e c t m od u le of Q u a lity Ce n te r f or De f e c t Ma n a ge me n t.
• Crea te d a n d e xecu te d te st pla n s a n d s c ript s to v e ri f y s of twa re f u nc tio n a lity a n d a dhere n c e t o busin e s s re quireme n ts .
• D oc u me n te d a n d re porte d de f e c ts w ith i n e sta blished p rocess a n d t ra c k in g system s u sin g Qu a lity Center.
• Pe rf orme d Ba ck e n d te stin g u sin g SQL q u e rie s a ga in st Ora c le da ta ba se t o pe rf orm da ta v a lida tion, to ch e c k da ta in te grit y e tc .
• Inv ol v e d in t h e disc u ssi on s of D e f e c t T ra ck i n g P ro c e ss a n d U pda te d Wor k Progre s s in E xc e l Sh ee ts.
• Wrote a n d ma in ta in e d te st docu me n ts; c on v e rt in g d oc u me n ts to s of t v e r sion ma i n ta in e d by t h e cu stome r.
• D e v e lope d & ma i n ta in e d m a nu a l te st pla n s u sin g f or f r on t -e n d te sti n g.
• Ca rrie d ou t G U I, Fu nc tio n a li ty, In te gra tion a n d Re gre ss ion te stin g u sin g Qu a lity Ce n te r .
• Pe rf orme d Data D ri v e n T e s tin g usi n g Qui c k T e st Pro .
• Worked w ith b u sin e s s u se rs, busi n e ss a n a ly sts a n d SMEs to u n de rsta n d di ff e r e n t c rit ic a l bu sin e ss proc e sses.
• Facilita te d de f e c t M gm t m e e tin gs a n d te st e xec u tion sta tu s mee tin gs.
• Ide n tif ie d, a n a l y ze d, a n d docu me n te d de f e c ts, e rr or s, a n d in c on sisten c ie s in t h e a pplica tion u sin g Quality Center.
• Re porte d de f e c ts a c c ording t o D e f e c t L if e C yc le .
• Crea te d a n d Mai n ta in e d T e st Ma trix a n d Re quireme n t T ra c ea bilit y Ma trix .
• E xte n siv e ly u tilize d Re quire me n ts, T e st Pla n, T e st L a b a n d D e f e c ts Mod u le s o f Q u a lity Ce n te r duri n g STLC.
• Coordina te d w ith t h e de v e l ope rs on D e f e c t s Sta tu s o n a re gular ba sis.
• Pa rt ic ipa te in v a riou s mee tin g a n d dis cu s sed E nh an c e me n t a n d Modi f ic a tio n re qu e st.

Envi r on m e n t: Wi n dow s, Qua lity Ce n te r, SQL, Q T P, We b logic, U N IX, Ora c le, M S Acc e s s