SUMMARY

• Over 7 years of Software Testing, Development and Quality assurance of Client/Server, Web, Mobile and Tablet based applications using Test Director, Quality Center, Quick Test pro(QTP/UFT), Selenium Web Driver, Selenium IDE, Katalon, IBM Rational Jazz, Dashworks etc.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client - Server, Web based and Mobile Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).
• Experience in creating and updating automated scripts, designing Test procedures, Manual Test cases and preparing Quality feed back to QA team & manager.
• Proficient in Testing methodologies and Trace matrix.
• Extensive experience in Functional testing, Integration testing, Regression testing, GUI testing, Back-end testing, Browser Compatibility testing, Ad-hoc testing, Black Box Testing, System Testing, Build Verification Testing, User Acceptance Testing (UAT), Post Implementation Testing (PIT).
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using QTP.
• Experienced in analyzing Functional Requirement Specifications (FRS) and conversant with System Design Specifications (SDS).
• Involved in entire QA Life Cycle (SDLC), which includes Design, Development and Implementation of the entire QA process for the Relational Database, Web and Client/Server Applications.
• Developed Test cases for manual testing and automated them using QTP, Selenium and Postman.
• Familiar with Agile Methodology - Agile, Scrum and Waterfall Models.
• Excellent working knowledge in design & implementation of all QA Test strategy plans for both Manual and Automation as demanded by the AUT.
• Extensively used Test Director & Quality Center/ALM to write Test Cases and for reporting. All the Scripts are maintained using Test Director & Quality Center/ALM.
• Extensively uploaded test cases from MS Excel, MS Word to Test Director & Quality Center/ALM.
• Experienced in Bug Tracking System and Process.
• Experienced in testing ReST services using tools like PostMan.
• Proficient in Database (Oracle, SQL Server) testing skills using advanced SQL.
• Versatile team player with good communication, Leadership and problem solving skills with all management levels.
• High proficiency in Scheduling, Managing, Coordinating resources and activities in QA Teams.
• Setup and maintain QA Test Lab for testing & maintenance.

TECHNICAL SKILLS

• Windows 7/10, UNIX, SQL, SAS.
• QuickTestPro (QTP/UFT), Test Director 7.6/ 8.2, Quality Center 9.0/ ALM, Selenium Web Driver, Selenium IDE, Katalon, IBM Rational Jazz, Juriba Dashworks, JIRA, CyberArk, Postman.
• Agile/SCRUM Methodology, Waterfall Methodology, Software Development Life Cycle (SDLC).
• MS-Office suite of products, Office 365

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

QA Test Analyst

Responsibilities:

• Created Requirements based on the ASD (Application Specification Document), Test plan, Test cases and documentation on IBM Rational Jazz.
• Used Dashworks for complete project management to track the status of Windows 10 migrated applications and to create custom reports.
• Collaborated with Subject matter experts, Business Analyst’s, Business Users, QA to develop test plan and test cases from requirement documents and Use cases.
• Attended, scheduled/coordinated several walkthrough meetings for requirement reviews and provided feedback to BA and QA team.
• Manually installed and tested the applications (Desktop, Web based, MDT (Mobile Data Terminal), Tablet) thoroughly on physical machines and RDC (Remote Desktop Connections).
• Prepared daily and weekly status reports, Trace matrix and Task Dashboards for the QA team.
• Requested the SCCM applications from the request machines, installed and performed testing.
• Involved in identifying, troubleshooting and resolving the issues, defects/bugs found in applications along with the developer’s & packaging team.
• Used CyberArk for providing privileged access security and eliminate cyber threats.
• Took ownership of the entire testing process from gathering requirements, testing/QA, scheduling and coordinating the UAT to documentation of results and signoff.
• Successfully managed multiple assignments simultaneously.
• Involved in defect triage calls as necessary.
• Involved in performing backend testing which required writing SQL queries.
• Conducted End to End testing including system, functional, Regression, UAT and Adhoc tests.
• Created change requests (CR’s) to move the applications to production using Dashworks.
• Enter defects in the bug tracking system and follow-up on defects with Developers using Dashworks & ALM.
• Communicate and collaborate with cross-functional teams.
• Assist with application transition to UAT, PIT and 1st / 2nd level support.
• Lead and assisted QA team with different QA processes.

Environment: IBM Rational Jazz Team Server, Juriba Dashworks, CyberArk, Micro Focus ALM 11.0, Office 365 products, SQL Server, SAP.

Confidential

Sr. QA Test Analyst

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Played key role in defining test automation procedure and standards, creating Quick Test Professional scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software.
• Managed and executed the test process using Agile Methodology.
• Tested GUI applications and backend database functionality using QTP.
• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Automated confidence tests that run on new builds on regular basis.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Evaluated testing results for each potential release build using Quality Center listing summarized bug information in priority sequence, recommended viability of release for production.
• Involve in preparing Trace Matrix to design test cases.
• Preparing Weekly action report & QA feed back to QA team & Manager.

Environment: Quick Test Pro 11.5, Mercury Quality Center 9.0, Selenium, Oracle 8i/9i/10g, SQL Server 2000, DB2, MS-Project 2000/2003.

Confidential

QA Test Analyst

Responsibilities:

• Worked closely with the loan officers (SMEs) to obtain a detailed knowledge of the loan life cycle process, risk analysis etc.
• Interacted constantly between legal and marketing departments with the PM regarding various compliances which need to be in place before anything can be finalized.
• Developed functional specifications for modifications of POS system for multiple chains. Included integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration
• Gathered the business requirements for testing purposes.
• Developed Test cases for manual testing and automated them using QTP.
• Maintained and kept track of stakeholder’s requests for enhancements and changes using Rational Clear Quest.
• Manually verified the validity of the failed test cases. Performed Positive, Negative and Black box testing on the application.
• Participated in the system design exercise with the Application development team and utilized agile methodology for development and implementation.
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Interfaced with the development team utilizing ASP, JavaScript and Visual Basic and performed usability testing.
• Manually tested the modules using Quality Center.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Did Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in the new builds for Basic Functionality Checking.
• Served as a resource for analytical services utilizing SQL Server, TOAD/Oracle, and SQL Developer.
• Developed and maintained the project plan using MS Project.
• Designed and implemented SQL queries for QA testing.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project and conducted project related presentations.
• Prepared user manual and performed user acceptance testing.
• Played a key role in the planning and testing the system enhancements and conversions.

Environment: QTP, Windows NT /2000, SQL Server 2005, Sybase, MS Word, MS Excel, MS PowerPoint, MS-Visio, MS Project, HP Quality Center, HTML, XML.