SUMMARY

• As Senior QA Analyst/Consultant with 20 years rich experience in payment domain, retail banking system, vendor software and hardware (ATM/POS) systems, transaction processing, security control and certification. Professional experience with ACI Base24 and multiply payment platforms HP NonStop, IBM, UNIX and Windows.

TECHNICAL SKILLS

Skills: EMV, Transactions Security and Cryptography, Quality Assurance, Certification, Payment System Assessment, Integration. Business Analysis, Requirements Collection, Architecture, Design, Development, Quality Specifications and Models Assurance, Production Implementation.

Tools: BASE24, BASE24 - eps, Base24-TSS, Pathway; Paragon (Fastest, ATMulator, WebFastest, Fastress), Visa Test System (VTS), Master Card Simulator; HP Nonstop/Tandem Guardian, IBM, UNIX/LINIX, Windows CE/NT/XP/Vista; TAL, TACL, COBOL, SCOBOL, C/C++, JAVA NonStop SQL, ENSCRIBE, MySQL, Oracle; HP QC, JIRA, QTP, Eclipse.

Roles: Requirements analysis, design, Quality Assurance, certification, production implementation, post-live support.

PROFESSIONAL EXPERIENCE

Senior Quality Analyst

Confidential

Responsibilities:

• Retail Base24 SQA in charge of EMV online/offline and Certification projects.
• Audited transactions, Dump files, Monitored Event Message Service, Pathway DH.
• Security testing (Fraud, Key, Alarm, Anti-virus, Fishing), Denial testing, Reversal testing, Device faults testing. Acquirer testing, Issuer testing, and authorization testing. Provides function, regression, load, reconciliation and settlement testing
• Validation of compliance with VIP authorization, Field 55 ICC related data and additional fields processed in BASE 24 and VisaNet Integrated Payment (VIP) authorization and full financial messages for Visa Smart Debit and Credit (VSDC).
• Excellent performance in conducting on level of testing as integration testing, system testing, UAT testing and type of testing as functional testing, performance testing and regression testing of Base24 ATM (Diebold, Confidential, Triton) on HP Nonstop.
• Foreign currency conversion (DCC) of Credit Cards, as well as EMV chip card testing for issuer release including FASTest (web & pc) and VTS testing of interchanges.
• Developed documentation skills on creating and updating Test Plan, Test Case, Test Script, Defect Report/Track, Summary Report and Turnover documents.

Consultant

Confidential

Responsibilities:

• Strong skills on EMV payment system testing, specifically on requirements verification and review, real terminals testing, simulators testing, integration testing and security testing.
• Well knowing on issue tracking, Confluence for documentation control, Operating Manuals creation.
• Performing manual testing for Web based applications. Search/Generate data to execute the test cases.
• Writing Test Plans, Test Cases and Requirements Specifications for different projects.
• Mapping the test scenarios and test cases to ensure test scope coverage and define test strategy.
• Evaluating the system documentation delivered by the client and preparing the RTM (Requirement Traceability Matrix).
• Performing technical meetings, gathering information and presenting results to the clients.
• Creating internal documentation and support.

POS/ATM SQA/Technical Lead

Confidential

Responsibilities:

• Created test cases and analyzed results. Coordinate testing, ensuring all tests are conducted as required and adhere to the test schedule.
• Create Test Strategy/Test Plan for projects. Document unusual findings and ensure cross-functional teams are advised of the results.
• Validation of operational change requests, testing of fixes, system patches and implementation plans.
• Web Portal testing for Global initiative. Hands-on operation of technical testing tools and simulators.
• Track testing progress, issues, and results - reporting status to the Project Manager or Business Owner.
• Work with developers and designers to create solutions to problems detected during testing.
• Basic SQL and DB2 query scripting to condition and validate test scenarios. Terminal configurations for Triton, Hyosung, Tidel, Wincor, Diebold, and Confidential machines.
• Worked with Open Solutions Datawest Inc., TNS Smart Network Inc. and Rogers to troubleshoot, analyze POS/ATM issues and communications cases.
• Call Centre Technical Support, fraud transactions and devices investigation, hardware maintenance, software update/upgrade and configuration, EMV and Polymer upgrade.

QA/Support Engineer

Confidential

Responsibilities:

• Performed Functional and Acceptance testing to validate financial transactions on Confidential devices.
• Managed Hardware testing and troubleshoot of the issues. Logged defects into the Company’s bug tracking System.
• Maintained direct communication with developers related to issues reported.
• Created daily reports concerning to the testing status. Reported UI issues, including grammar and typos issues, as they were related to the application.
• Assisted with new and ongoing departmental projects as required
• Coordinated with users to determine requirements. Reviewed systems under development and related documentation for system impacts.
• Worked with the professional teams of RBC, CIBC, CWB, HSBC and Confidential to troubleshoot and analyze issues of hardware and software.