SUMMARY

• Around 6+ Years of experience in the field of IT, specializing in software Manual/Automated Testing on client/server & web - based applications.
• Hands on experience on Test Planning, Test Scheduling, Test Designing, Defect reporting and tracking, Test result analysis.
• Experienced in Test Case Design, Test Planning, Test Tool Usage, Test Case Execution, Defect Management, Risk Analysis/identification, Risk Mitigation etc.
• Extensively utilized HP ALM, HP Mercury Quality Center, JIRA, for test planning, execution & defect tracking.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management and escalation of issues.
• Experienced in the concepts of the SDLC/STLC and their interrelationships with and dependencies of QA methodologies. Well versed with all testing concepts, methodologies/strategy, agile methodology, and waterfall and V-Model approach.
• Experience in testing techniques and creation of test deliverables for all test levels (Integration/ System/User Acceptance/E2E) and test types (Smoke/Regression/Functional/Performance/ Configuration/ Recovery) and rich experience in test environment /test bed set up.
• Have in-depth knowledge of Software Development Life Cycle (SDLC) methodologies, assisting and working as Scrum Master on several projects, vast experience working in Agile, Waterfall, RUP methodologies. Primarily in Agile methodology. Handling Scrum team offshore and onsite.
• QA deliverables, extensive experience in developing, executing and maintaining test plans, test scenarios, test cases and reviewing the traceability matrix based as pet the business requirements.
• Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
• Maintained records and statistical information for E-Commerce managers, E-Commerce personnel, other departments and outside vendors.
• Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site.
• Excellent team player possessing, good communication and interpersonal skills. Would take up assignments with enthusiasm and challenge, playing a positive role in the team and ability to interact with individuals at all levels.

PROFESSIONAL EXPERIENCE

Confidential - Grapevine, TX

QA Analyst

Responsibilities:

• Working as Sr.QA Analyst for MultiDC project. QA activities including estimation, planning and executing QA tasks.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• Worked with Dev teams & Business Analysts to clarify ambiguities in the requirements and verified traceability requirements to test cases.
• Participated in daily scrum, sprint grooming, sprint planning/sprint review and sprint retrospective meetings.
• Participated in requirements review & design review meetings.
• Worked in Agile environment allowing teams to deliver project piece-by-piece and make rapid adjustments as needed. Good understanding working in Agile and bringing projects to completion.
• Deliver Quality Reports to management & project teams providing objective information about the quality of each release.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application.
• Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS and Identify, Log and follow-ups on all defects found during testing by using TFS.
• Provided recommendation for use of ATG Commerce for B2B and B2C business and Documented the processes of Regional Distribution for the B2B and B2C System.
• Experience in consumer/commercial risk management, lending, marketing or appropriate field in a credit card / consumer lending environment
• Performed functional testing of individual modules of the Application on iOS, Android application on iPhone, iPad and Android
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
• Tested a variety of Mobile apps - Native, Web-based and Hybrid apps in various testing environments - Emulators, Actual Devices.
• Prepared various test reports from ALM Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Used ALM Quality Center for tracking and reporting defects found during the functional and regression testing and followed up on the bug life cycle.
• Analyze B2C and B2B web properties and create new business plan, business requirements, and staffing requirements
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Installed the UFT/QTP for automating test cases and developed user defined functions to support Automated Scripts, used Data Driven Testing and Data Base accessing techniques to support the Scripts
• Test case Preparation and executing for complex functional, E2E, Business flow, performance, scalability testing; logging and tracking of defects.
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
• Confer with engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
• Well-versed with leading industry tools like Jira, Version1, Caliber, MS Visio, MS Word, MS Excel and MS PowerPoint to develop various project deliverables
• Desktop application upgrade client created custom offline desktop application for their users to browse recommended products at their leisure which needed to be upgraded to work with new infrastructure, security and ATG E-Commerce suite
• Working with the technical staff to implement management and staff's business requirements into the software application in retail and e-commerce environments.
• Documented the processes of Regional Distribution for the B2B and B2C System. Gathered and defined requirements from the field for the Order Management System.
• Worked with upstream/downstream systems for the data flow validations as part of E2E testing.

Confidential - Richardson, TX

QA Analyst

Responsibilities:

• Analyzed system requirement specifications and developed test scenarios/test cases for over Interface/System/E2E Testing
• Performed functional testing of validating the RFP financial planning process for both Pre-Season & In Seasons.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application.
• Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS and Identify, Log and follow-ups on all defects found during testing by using TFS.
• The Project involved implementing an Ecommerce application which deals with B2B and B2C Customers where all the At Home and Away from Home users can make purchases online
• Identifying System Interface test scenarios and developed High Level Scenarios for manual testing.
• Uses programming and technical knowledge to design and develop customizations, technical product configuration, and troubleshooting of Order Management System components, API’s, and related interfaces
• Developed modification for in store systems, including POS system, merchandising reports and price file database. Managed and implemented system enhancements.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application.
• Working on ALM or QC component such as Test Plan, Test Lab, Business Component for Business Process Testing (BPT)
• Log defects in ALM or open Jira tickets based on projects and coordinate with development team in troubleshooting of the issues.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application
• Experience in Financial reporting, Web application, Product Development Company and online e-commerce projects
• Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
• Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
• Experience in testing XML files and validating the data loaded to staging tables for Service Oriented Architecture (SOA)
• Working on Lifecycle, Create and follow up on JIRA tickets for the change requests received from various business partners. Test them in prestige and test to validate and bring them to closure.
• Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc.
• Tested web and mobile (Android, iOS, Windows Phone) of on-demand video service, providing the biggest and best lineup of critically acclaimed dramas, hit comedies and blockbusters
• Upgrading android app using command and iOS app upgrade through Built test automation framework for mobile application development using Xamarin
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation. large cross functional project and support teams.
• Was involved in implementing a successful supply chain management process within the POS group.
• The project was on a Point-of-Sale (POS) application developed by company, has a feature-rich POS system that supports Java POS technology, the industry standard for retail peripherals.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test cases with clients.
• Experience in gathering and analyzing customer order management and fulfillment requirements to architect and design Order Management solutions
• Experience with ERP implementation in production and financial application, good concept on work order management, costing, inventory management is required
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the E-commerce website applications.
• The system includes an e-commerce as well as online procurement (supply chain management),
• Performed End-to-end testing validating business flows across different interfacing systems like RMS.

Confidential

Quality Analyst

Responsibilities:

• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Thorough testing of Content Management System (CMS) and Content Related Service (CSR) which includes applying of any product discounts, promotions, publisher discounts.
• Hand on experience in test and defect management tools such as Quality Center, TFS, Clear Quest, Clear Case, Rational Functional Tester RFT, Microsoft Test Manager MTM, Team Foundation Server TFS and JIRA
• Advances the health of the Order Management component of the Supply Chain portfolio, including exploiting new capabilities available in the market, rationalizing the portfolio, and ensuring alignment to WB’s strategic goals and initiatives.
• Experience in testing the application on different Mobile Handset on GSM/GPRS/3G/CDMA WAP Applications/ Platform
• Testing for the trail period logic (configured in CMS) applied to every newspaper subscription testing of the various aspects of the ecommerce application like 'Add to Cart' and 'Buy Now' feature, payment details-masking of card details entered, book auto download feature etc.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application
• Build Platform features, user stories, and maintain backlog with priorities, using Rally and JIRA platforms; Drive HLD, Low Level, and Integration (SOAP, REST, JSON, XML etc).
• Serve as a point of contact for the client’s stakeholders and provided customer support in addition to team building with on and off shore agile teams.
• Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application
• Participated in building the automation framework (keyword and hybrid) for regression test suites through BPT Provide innovative IT, business & e-commerce solutions to perspective and existing clients.
• Was involved on the creation of new E-Commerce Products (Arrival Notices and Customized Reporting)
• The goal of the project is to integrate and enhance the existing Web Based E-commerce platform for ordering prescriptions and other goods using ATG Commerce platform to provide Business Analytics, Product Catalog, Targeting, and Profiling.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iPhone, iPad and Android.
• Translate business requirements into E2E Order Management solutions, spanning the complete E2E system landscape
• Support to drive IT investment proposals to enhance the current eCom & Omnichannel order management capabilities, anticipating the long-term business strategy and technical-driven opportunities
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of Quality Center and publish them on as needed basis on the SharePoint site.