QA Manager/Delivery Manager Resume

SUMMARY

Works within the Long Term Services and Support (LTSS) team as a Sr.QA lead, Coordinates with the Technical Lead, Project Manager, and Product Owners to set direction and allocate resources for upcoming releases
Facilitates sprint planning, demos and daily stand ups; Grooms and tracks sprints through MS Project Plans and MS Team Foundation Server
Facilitates communication between roles for every aspect of the project; Responsible for keeping release/project information consolidated, organized and up to date
Assisted in requirements elicitation and development with internal and external stakeholders in the form of use cases
Trained and mentored the QA/QC team and coordinated verification activities
Created validation plans and oversaw activities in the form of UAT and Training sessions with external customers

PROFESSIONAL EXPERIENCE

Confidential

QA Manager/Delivery Manager

Responsibilities:

Develop test plans, test strategy, and test schedule
Develop and manage the development of test scenarios and test cases
Manage stakeholders and resource needs
Lead and mentor Software QA team members, as well as manage an offshore team (India and Beijing china Partners) /onshore testers
Estimate and review QA efforts as part of the overall development effort
Define the scope of testing within the context of each release/delivery
Coordinate with the project team to prepare test data and test environments to execute test scripts.
Work with appropriate vendors to acquire testing resources
Participate in Requirement walkthrough and design review sessions
Collaborate with Business Teams to define UAT Test plans and strategy
Work with business/UAT team to define test scenarios/test cases, execute test cases and update test results
Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled.
Ensure all signoffs on deliverables (overall test strategy, test plan, test cases, etc.) and that testing meets governance requirements.
Collect and report quality metrics report of testing activities such as testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
Design, develop and execute performance test scripts as per Non - Functional Requirements using JMeter
Execute various performance tests including load, stress and endurance test using JMeter
Analyze the performance test results & provide recommendations to improve the performance
Effectively communicate the performance test results after each performance tests and provide daily/weekly status to all stakeholders
Manage deployment verification
Demo upcoming products for designers, stakeholders, and business acceptance personnel with assistance from engineering team leads
Help train support and sales staff on product changes with assistance from designers and product specialists

Delivery Manager

Confidential

Responsibilities:

Defines, implements, and administers program deliverable items to be fully compliant with contract requirements
Review deliverables for compliance and quality
Work with clients to demonstrate the new functionality and/or changes to the system to ensure all relevant business needs are addressed
Reports progress on problem resolution to management.
Provide project management and oversight on project scope and testing strategy to ensure QA project work is met.
collaborate with functional teams to assist in roadmap and planning for product delivery.
Communicate effectively the daily status risks/issues/dependencies, track progress and manage issue workflow to resolution.
Work with internal Help Desk to triage and prioritize reported issues (severity level, prioritization, etc.)

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