SUMMARY

• Over 11+ years of experience in Manual, Automation, Mobile, ServiceNow testing, designing test cases, test Scripts, test Procedures, test schedule planning, documentation and execution in different domains like Banking, Healthcare, Information technology and media.
• Hands on experience in Mobile Testing using tools like Appium.
• Expertise in performing different types of Testing: Black Box Testing (Functional Testing), White Box testing, System Testing, Integration Testing, Regression Testing, Acceptance Testing, Sanity Testing, Back End Testing, GUI Testing, Ad hoc Testing and API Testing on web services (SOAP and REST).
• Developed automation scripts using java with Selenium web driver, and Appium for mobile applications.
• Having enough knowledge on testing Maven and Ant for Project building tool, Jenkins/Hudson for Continuous Integration.
• Expertise in performing manual testing &Mobile Application Testing using Appium. And web application testing using selenium.
• Experience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Bug life Cycle and methods like Waterfall and Agile (SCRUM, SCRUM - BAN), Waterfall and Extreme Programming (XP).
• Implemented automation scripts for Cucumber BDD framework.
• Expert in reporting & tracking defects, & maintaining with high level of detail with accuracy and recreation steps using Clear Quest, JIRA, Bugzilla,, and Emails, Quality Center.
• Proficient in analyzing system & functional specifications, UI wireframes, use cases, business requirements, business rules to develop Test Plan, Test Cases, Test requirements and procedures.
• Monitor other required disclosures to ensure that information has been provided timely and properly in accordance with federal and state guidelines, including mortgage Broker disclosures and timely delivery of the appraisals.
• Exposure in running SQL queries Toad, SQL*Developer to manipulate database tables to check data integrity. Mainly used
• TOAD for backend data validation.
• Used Requirement Traceability Matrix (RTM) for mapping requirements to test cases.
• Experience in various programming techniques, such as test-driven development, continuous integration and testing, and Agile story-based iterative development to build better quality software.
• Participated in User Acceptance Test (UAT), documented procedures and guiding the users in verifying various transactions on the system.
• Experience in Mobile Apps Testing of Native apps, Web apps, Hybrid apps wit
• Exploratory Testing on Mobile and Tablet/iPad devices using APPIUM iOS/Android
• Ability to work in tight schedules and on different applications concurrently
• Ability to interact with developers and product analysts regarding testing status and defect tracking
• Leadership Qualities, ability to handle projects independently, Detail Oriented and a perfect Team member as well.
• Proficiency in using various Operating Systems Windows/Linux/Mac OS X flavors .
• Great understanding on business needs and possess Self/Quick Learner, Motivated team player, interpersonal, leadership with excellent communication (Oral and Written) and presentation skills problem solving capabilities and dedicated to project accomplishments.
• Good Experience in development of iterative and detailed project management plans and schedules using Agile-SCRUM methodology.
• Good Exposure in Unix/Linux Commands & Shell Scripting.
• Hands on experience in automated testing using QTP of the application against new builds
• Experienced in Functionality testing, UAT testing, Black Box testing, system testing, Integration, Regression testing, and Browser testing.

PROFESSIONAL EXPERIENCE

QA Mobile Automation Engineer lead

Confidential

Responsibilities:

• Worked in Agile methodology. Attended Daily standup meetings. Developed Test Plan and Test cases based on the user stories (Functional requirements).
• Involved in creation of automation framework in Selenium/Appium using Java. Extensively used Page Objects design and Page Navigation framework for readable test script and easy maintenance from developer perspectives.
• Experience working with Appium desktop and XCode, collected crash logs for the app crashes using Appium desktop and coordinated with developers for the crash fixes.
• Worked on testing the iOS mobile applications with the integration of APPIUM on both virtual and real devices.
• Performed regression, functionality, system, front - end, end to end, integrated, negative and positive tests.
• Involved in writing test plan and performed manual testing to detect the crashes and bugs on daily builds.
• Performed automation testing using Appium framework during regression testing.
• Developing automated test scripts for Android devices using Appium, and UI Automation/ xcui test Java to optimize testing process and quality.
• Designed Appium Test automation framework, Page Object Model for mobile application (Android/iOS apps).
• Used Page Object Model (POM) and created object repository in POM using Page Factory, and Maven build, a build automation tool.
• Performed manual testing on daily builds and prioritize the candidates to develop automation scripts
• Implemented Automated execution of tests (nightly and need based) using Maven and Jenkins.
• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.
• Design all test methodologies and perform regression tests on all processes and design all project deliverables and manage all test environments.
• Manage all communication with Client and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas
• Extensively used JIRA for test planning, bug tracking and reporting
• Performed testing on Various devices and versions on both Android and IOS platforms.
• Performed testing the application on different environments. (dev,staging,prod)
• Performed Conducting API calls through Charles proxy and Post man and editing the response keeping breakpoint and debugging the response.
• Participated in User Acceptance Test (UAT), documented procedures and guiding the users in verifying various transactions on the system.
• Performed regression testing for every 2 sprints and automated test cases using Appium
• Performed smoke testing and sanity testing for each sprint.
• Performed logging and tracking of defects in JIRA and publish test closure report.

Sr QA Lead

Confidential

Responsibilities:

• Performing Testing and Test related activities and Leading the testing for ServiceNow application.
• Implementation of the HRSD module, Software asset management (SAM), hardware asset Management (HAM) in the service now application.
• Create optimized master templates which can be leveraged for existing/future business and technical scenarios validation that helps in streamlining and speed up the deliverables and developing deltas to be embedded into master template for change control requests. Understand the business requirements, architectural and design requirements through the functional and technical documents provided by the business and technology teams. Participating in preparation of Test Plan, Test Strategy, Requirement Analysis, Test Design, Execution, Reviews and test data preparation.
• Working with different stakeholders like UAT, Business and will be responsible for quality delivery from IT end.
• Ensuring the Test coverage on the Business Process Flows based on review of criticality.
• Strong knowledge in ServiceNow ITSM especially Service catalog, Incident management, Change Management, HR module, knowledge Management, service portal.
• Validation of profile-based testing associated with different roles and permission sets, time dependent workflow and criteria-based triggers, Reports and Dashboards.
• Design different custom Reports and Dashboards. Preparing Test Reports and Metrics and providing frequent status updates to Client manager and ensuring to keep project in Green status and no project escalations.
• Diagnose the automation scope for complex features and define automation strategies, approach and evaluate feasibility of automation tools and Work on automating the manual test scenarios as well.
• Represent QA team in the standup calls and contribute ideas and inputs in retrospectives.
• Contribution towards the various knowledge sharing documents to increase the productivity of the project.
• Defect tracking and management, Engage LOB, Compliance and Legal team in defect triage to evaluate the appropriate severity of the defects.
• Participation in review and sign-off on testing artifacts, test execution, defect triage with Vendor and other interfacing partners.
• Contribution towards project level innovation which tremendously reduces the manual efforts thus increasing the productivity
• Assisted Mangers in Planning, coordinating and monitoring project levels of performance and activities to ensure project deadlines were met.
• Involved in defect identification, defect analysis and defect tracking and monitoring the defect status using ALM.
• Working with the Business and the Technical SMEs and understanding business requirements and/or converting them into testable requirements
• Created Multiple Knowledge Transfer documents for reference to team members.
• Gave KT sessions and helped team members on need basis.
• Created high volume Test Data for testing purposes.
• Developed Requirement Traceability Matrix (RTM) to trace requirements.
• Conduct and actively participates in triage meetings for the project status and updates

Mobile Tester

Confidential

Responsibilities:

• Project Coordination- Onsite and Offshore QA team, Production team, Technical team and Businesspeople in planning, scheduling, developing, and executing daily tasks on the application.
• Reviewed business & functional requirements prepare test planning, test case/scripts for the mobile application.
• Extensive mobile testing on varied devices and platforms namely i-OS.
• Worked on Slingbox to test the user interface for viewing video stream and changing channel feature so that users can remotely view and control their cables
• Worked in Charles Web debugging proxy to view all the requests, responses and calls (which contain the cookies and caching information)
• Involved in end-to-end testing of the Mobile Applications.
• Done Pocs for the Mobile Automation using Appium
• Used Rally for Defect Tracking and Reporting.
• Perform network performance tests on all i-OS devices
• Captured daily work progress and generate weekly status report.
• Conduct all types of application testing as needed, such as Manual, GUI testing, Integration, System, Smoke, Regression, Load, and Acceptance testing.
• Involved in the development of iterative and detailed project management plans and schedules using Agile-SCRUM methodology
• Prepared weekly assignments to the team and sent to the group at the beginning of the work period, coordinated the team activities if any unexpected or unplanned tasks come up.
• Used Quality Center for Test Planning, Test Scripts, Test Design, Test Execution and Defect Reporting.
• Creation of Traceability matrix to trace that each and every requirement is covered by at least one test case.
• Working in Agile Software Development, having daily Scrums, daily build and test.
• Involved in the user acceptance testing to make sure that the application should work according to the client requirements.
• Conduct Application upgrade testing, breakdown testing, defects re-testing, Pitfall testing.
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.
• Involved in conference calls with clientele and attend the status meetings, project meetings and product release meetings.
• Actively participated in daily Scrums, defect review and project planning meetings

QA Tester

Confidential

Responsibilities:

• Using Risk portal, a Cognizant proprietary tool, logging the tracking the risks associated.
• Performing Requirement Traceability Matrix
• Preparing the daily status of the project and circulate that to all the onsite resources.
• Monitoring the test execution in a controlled QA environment, posting and tracking defects.
• Monitor work productivity, quality & efficiency to identify trends, means of improvements
• After the defects are logged, coordinating with the dev team to get the issue resolved on time and delivering the project in time.
• Coordinating with batch team for getting the extracts generated after the batch job run.
• Conducting the Root Cause Analysis for the leaked defects.
• Preparing the execution metrics for each day and circulating this to all the onsite resources to know about the project execution status.
• Conducting the test results walkthrough with the business and getting the approval for the testing results.
• Prepare/Review the Test Summary Reports on the actual results generated during Test Execution requirements and give demos on project implementation.
• Performed web services testing by validating request and response XML using Soap UI.
• Performed Regression Testing of different modules automated in SOAPUI.
• Experience in waterfall methodology.