Assistant Manager - Mission Quality Resume
SUMMARY:
- Project Management, Software Testing and Quality Management/ Development
- Technology driven professional with over 12 years of experience in testing, integration, technical support and client interaction activities; involved in Regression, GUI (Front end), Backend, Sanity & Redundancy testing.
- Associated with Customer Leadership Interface Program and Leaders Development Program.
- Assistant SQA Manager in Confidential Mission Quality team, Lean facilitator.
- Managing team members with Core Java, Python, Selenium, TestNG, Maven and Oracle11G - SQL, Compile designers skillsets.
- Knowledge of Software Engineering & Testing Methodologies as well as on Binary Runtime Environment on Wireless Communications (BREW) and CORBA.
- Deft in conducting design and review of test plans with respect to functional and system specifications as well as in defect reporting and defect tracking to closure.
- Experience in preparation of use cases, working on Web based and Client/ Server applications with layered architecture and tracking of defects using Defect Tracking Tool Bugzilla, GNATS and CDETS (Cisco Internal Bug tracking tool).
- Distinction of being awarded with:
- CISCO Star awards for extending timely support to fields teams for bulkstats issues in addition to handling regular tasks.
- CISCO Star awards for Recreation of Pathfailure issue with persistent follow-up with Development Engineering to nail down the customer issue(scenario).
- Managing teams with Shell and TCL scripting knowledge for building automation framework on bulkstats on Solaris10 platform while working on SDLC and STLC as well as experience in testing telecom wireless packet core(GPRS & UMTS protocols) - using 3GPP - 2G,3G and LTE.
- Demonstrated expertise in driving vision and road mapping across various assignments and in architecting business solutions using ground-up development.
- Experience in directing a broad range of corporate IT initiatives, while participating in yearly planning, analysis & implementation of solutions in support of business objectives.
CAREER HIGHLIGHTS
- Worked on BREW with Qualcomm, for testing Kyocera mobile handsets and knowledge of ISO/TL 9000 Process
- Managed the gamut of activities as Element Management System testing, Key Performance Indicators (KPIs) validation and performance of nodes, Installation/ Uninstallation of EMS, Integrating EMS client with server, and the Chassis, validating the various counters of the product, in EMS front end, along with alarms.
- Configured 3G and 2G nodes with NMS, product related schemas, checking bulkstats parser and server, Archiving bulkstats files, adding IMG and integrating with 3Rd party NMS, Testing archived ASCII/XML files that were generated, testing the data in postgres database after installation.
- Involved in the validation of bulkstats schemas for EMS (Element Management System) for various customers using UMTS/CDMA network elements.
- Tested EMS (NMS - Network management software and bulkstats files), SNMP traps and alarms and EMS (front end and backend) for Vodafone clients across the globe.
- Experienced on Microsoft Azure Cloud, Artificial Intelligence, Data Science and Machine Learning.
- Distinction of having qualified as:
- Information Security Management System - ISMS Implementer (82%).
- Expertise in Unit testing of EMS and managing automating team members of scripts using Selenium Webdriver and TestNG, System and Longevity Testing of Confidential (Serving GPRS Support Node) product having GPRS, UMTS, FR and ATM, HLR and RNC.
SIGNATURE SKILLS & EXPERTISE:
Project Vision & Strategy Quality Management/ Development Software Testing Change Request Management Client Engagement System Level Acceptance Training, Mentoring & Coaching Product Customization & Maintenance Team Management
TECHNICAL PURVIEW:
Operating System: Linux and Solaris, HP-UX, Windows 10
Programming Languages: Python 3.7, Java 8 and JAVA Runtime Environment 1.8
Tools: & Utilities BREW Emulator, HP-OpenViewer (tested SNMP Alarms for Vodafone customers), Element Management System (EMS), Scalable Intensive Test tool (SITT), TestNG, Maven, SeleniumDatabase Oracle 11G, Postgres, SQL Server and MySQL, Microsoft Azure, Cloud
Bug Tracking Tool: Bugzilla, JIRA, GNATS, CDETS (CISCO Internal Bug tracking tool)
EMPLOYMENT CHRONOLOGY:
Confidential
Assistant Manager - Mission Quality
Responsibilities:
- GAT reviews, Test plan reviews along with FSA analysis for Ericsson - ENM Project conducted.
- Test Line Manager at Philips - TCoE(Testing Center of Excellence) - Team Alignment
- Communication with DLMs and DMs,
- Team Roles & Responsibilities,
- Review Resource to Win Dashboard,
- Open resource requirements in escalation,
- Test Planning walkthrough,
- Support in Test Strategy and Test assessment preparation,
- Dashboard of Weekly status report, MBRM Reporting, Sprint level
- KPI dashboard
- Assess Training requirements of the team.
- Cross utilization of Best practices, artefacts across TCoE,
- Managing 2nd level of Esclations,
- Reviewing the Master Test Plan
- Trained in Lean and Six Sigma Green belt, in Confidential Mission Quality team and a Lean facilitator.
Confidential
Test Lead Consultant
Responsibilities:
- Actively involved in system testing of Confidential product having different interfaces (GB, IU, GR, GN, GD, GF & GS) and GTP.
- Pivotal in enabling Plain & Stress testing, redundancy testing and configuration management testing for multiple customers.
- Involved in coming up of Test plans, Test strategies, and Testing checklist for several Products and experienced in testing EMS and bulkstats.
- Led to tremendous improvement in technical quality of the project team by identifying areas of development as well as providing high quality service delivery.
- Involved in Element Management System testing for almost 5+ years, Installation/ Uninstallation of EMS.
- Integrated EMS client with server, and the chassis while validated the various counters, in EMS front end, along with alarms.
- Conducted configuration of system related schemas, checked bulsktats parser and server, archived bulkstats files, added IMG & integrated with 3Rd party NMS.
- Carried out testing & archived ASCII/XML files generated & data in postgres database and object oriented database after installation.
- Worked with Element Management System (EMS) for Vodafone customers across the globe. Involved in the preparation of test plan, test case document, test data and test exit report.
Confidential
Senior Engineer
Responsibilities:
- Involved in coming up of Test plans, Test strategies, and Testing checklist for Work Packages Project.
- Led, guided & mentored the junior members campers conducted with the training for testing.
- Prepared test plan, test case document, test data and test exit report.
- Participated in System, PAT, regression, sanity and performance testing.
