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Sr E2e Test Lead Resume

SUMMARY

  • IT Professional with over ten years of testing experience across diverse projects
  • Experienced in managing testing teams across globally distributed teams in various roles - Test Manager, Onsite/Offshore Test Lead, Agile Scrum master/Automation Lead
  • Knowledgeable in Agile/waterfall methodologies
  • Skilled in developing Test Strategy, Test Plans, KT Plans, Test Estimations, Test Metrics, Reports, TDM and RCAs
  • Proficient in utilizing various test tools including ALM, Zephyr, JIRA (Admin), RALLY, Device Anywhere, Perfecto, DISIM, SoapUI, BO Reports
  • Diverse Testing Projects - Mainframe based, COTS stack implementation, billing migration, e-commerce, Cross browser, Mobile, IT consolidation, upgrades and ITSM
  • Domain Knowledge - Cable, Telecom, Lead to Cash, Order Management, Billing, Payments, Collections, Utility & Mortgage
  • Product Knowledge - Salesforce CRM, Amdocs/CSG Billing, ORACLE CRM/BRM/CC&B/MWM, Savvion/IBM BPM, CPQ, BMC Remedy/Control-M, IBM Maximo
  • Automation - Feasibility, tools evaluation, PoC, RoI, Intake process, tracking, regression automation using Selenium, TOSCA, Automation Reports and Metrics
  • Mobile Testing - Functional, Compatibility testing using real device/network, simulator and remote connection to devices/SIM placed in vendor labs
  • Testing Types - Functional, Integration, System, End2End, Migration, UAT, Compatibility, Regression & Cutover
  • Drive Process Improvements, implementing best practices, Test Data Management

PROFESSIONAL EXPERIENCE

Confidential

Sr E2E Test Lead

Responsibilities:

  • Test Strategy for the program level and Test Plan for each application under test
  • Coordinating all test efforts right from QA intake, Test design, Test execution, Defect triaging and Status Reporting
  • SPOC for testing efforts - Functional, SIT, E2E and UAT support
  • Post Production support, RCA for QA missed defects.
  • ALM Administration - Manage various workflows, custom fields, custom reports

Confidential

Onsite Sr Test Lead

Responsibilities:

  • SPOC for all testing efforts - Functional, Automation & Performance
  • KT planning, training the new vendor QA team.
  • Test Strategy and other test planning activities
  • Coordinating all test efforts right from QA intake, assignment/allocation, test design, test execution, Defect triaging and Status Reporting.
  • Support UAT/Performance team
  • Automating in sprint features and regression maintenance.
  • Post Production Support, RCA for QA missed defects.
  • Exploring areas of improvement, collaboration with other teams to continuously improve QA processes, implementing best practices.
  • Test Data Management for reliable & reusable test data across all supported systems
  • JIRA Administration - Manage JIRA workflows, custom fields, custom reports using easyBI

Confidential

Responsibilities:

  • Functional /Integration/Migration Testing of BMC Remedy Application on desktop /Mobile Platform.
  • Test Strategy and Planning.
  • Test Environment and Data setup.
  • Test Execution, Defect triaging and Status Reporting.
  • Cross browser and Mobile Testing.
  • Post Production Support incl. RCA for QA missed defects.

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