Sr E2E Test Lead Resume

SUMMARY

IT Professional with over ten years of testing experience across diverse projects
Experienced in managing testing teams across globally distributed teams in various roles - Test Manager, Onsite/Offshore Test Lead, Agile Scrum master/Automation Lead
Knowledgeable in Agile/waterfall methodologies
Skilled in developing Test Strategy, Test Plans, KT Plans, Test Estimations, Test Metrics, Reports, TDM and RCAs
Proficient in utilizing various test tools including ALM, Zephyr, JIRA (Admin), RALLY, Device Anywhere, Perfecto, DISIM, SoapUI, BO Reports
Diverse Testing Projects - Mainframe based, COTS stack implementation, billing migration, e-commerce, Cross browser, Mobile, IT consolidation, upgrades and ITSM
Domain Knowledge - Cable, Telecom, Lead to Cash, Order Management, Billing, Payments, Collections, Utility & Mortgage
Product Knowledge - Salesforce CRM, Amdocs/CSG Billing, ORACLE CRM/BRM/CC&B/MWM, Savvion/IBM BPM, CPQ, BMC Remedy/Control-M, IBM Maximo
Automation - Feasibility, tools evaluation, PoC, RoI, Intake process, tracking, regression automation using Selenium, TOSCA, Automation Reports and Metrics
Mobile Testing - Functional, Compatibility testing using real device/network, simulator and remote connection to devices/SIM placed in vendor labs
Testing Types - Functional, Integration, System, End2End, Migration, UAT, Compatibility, Regression & Cutover
Drive Process Improvements, implementing best practices, Test Data Management

PROFESSIONAL EXPERIENCE

Confidential

Sr E2E Test Lead

Responsibilities:

Test Strategy for the program level and Test Plan for each application under test
Coordinating all test efforts right from QA intake, Test design, Test execution, Defect triaging and Status Reporting
SPOC for testing efforts - Functional, SIT, E2E and UAT support
Post Production support, RCA for QA missed defects.
ALM Administration - Manage various workflows, custom fields, custom reports

Confidential

Onsite Sr Test Lead

Responsibilities:

SPOC for all testing efforts - Functional, Automation & Performance
KT planning, training the new vendor QA team.
Test Strategy and other test planning activities
Coordinating all test efforts right from QA intake, assignment/allocation, test design, test execution, Defect triaging and Status Reporting.
Support UAT/Performance team
Automating in sprint features and regression maintenance.
Post Production Support, RCA for QA missed defects.
Exploring areas of improvement, collaboration with other teams to continuously improve QA processes, implementing best practices.
Test Data Management for reliable & reusable test data across all supported systems
JIRA Administration - Manage JIRA workflows, custom fields, custom reports using easyBI

Confidential

Responsibilities:

Functional /Integration/Migration Testing of BMC Remedy Application on desktop /Mobile Platform.
Test Strategy and Planning.
Test Environment and Data setup.
Test Execution, Defect triaging and Status Reporting.
Cross browser and Mobile Testing.
Post Production Support incl. RCA for QA missed defects.