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Sr. Quality Assurance Engineer Resume

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Birmingham, MI

OBJECTIVE:

To learn industry’s interest and provide the best service. I have over 12 years of strong experience providing Software Quality Assurance, Manual and Automated testing of Testing of stand - alone, client server and web based applications across diverse industries.

SUMMARY:

  • Over 12 years of experience in Manual and Automated testing of web based and client/server applications in Financial, Health Care, Online Education and Automotive industries.
  • Well-versed with the concepts of Software Development lifecycle (SDLC) and Quality Assurance Methodologies (waterfall, agile). Experienced in CI (continuous integration), CD (Continues Delivery), TDD (Test Driven Development), Acceptance Test - Driven Development (ATDD) and BDD (Behavior Driven Development)
  • Strong proficiency in Python and the Django web framework.
  • Expert in write Test Plan, define testing scope, grooming, tasking, distributing. Gather Requirements and write Test Case and execute all acceptance criteria
  • Experience in Database/Backend testing using MSSQL Server, Oracle and SQL queries
  • Experience in Web Service testing, REST and SOAP API configuration validation, simulation and mocking, functional testing, load and compliance testing and backend data validation using Postman, SoapUI, XMLpad
  • Expertise in analysis of Software Requirement Specifications and development of Test Plans, Test Scripts, Test Cases and Test Analysis Report for both Client Server and Web Applications.
  • Interfaced with developers in resolving the defects investigated in the application during testing.
  • Organized, attention to detail, self-motivation, personable, multi-focused and ability to meet project milestones and deliverable dates.
  • Self-starter with strong work ethic and skills in time management, client relationship and ability to adapt and learn new things quickly.
  • Experience in building, troubleshooting and supporting personal computers, networking,
  • Ability to multitask, motivate others, efficiency, and excellent customer service skills. wa
  • Involved in Functionality, Regression, Black-box, Back-end, front end, Integration, User Acceptance, Load, Stress and Performance Testing.
  • Knowledge with Microsoft office, adobe photo shop and illustrator, visual basic and, java, VB Script, Flash, html, xml

TECHNICAL SKILLS:

Tools: Adobe AEM, ACS, Tag manager, Bit Bucket, Source Tree, GIT, Protractor, Selenium, Cucumber, Gherkin, Protractor, Groovy, BlazeMeter, JMETER, Cygwin, Putty, winscp, Sublime, Rest & Soap, UI, XMLpad, Postman, Fiddler, Firebug, Firepath, Omnibug, Wave, NVDA, JIRA, Bugzilla, Quality Center etc.

Programming Languages: Python (Expert), JAVA, AngularJS, ReactJS, Java Script, PHP, .NET, C, C++, Java, VB Script, SQL, HTML, CSS.

Operating Systems: Windows, UNIX, Mac OS X, Windows and DOS.

Database: Access, Oracle DB2, and SQL Server.

Internet: HTML, XML, CSS, VB Script and Java.

Server: Amazon Cloud, S3, Hudson, IIS, JEE, Web Logic, Web sphere.

Application Software: MS Office Package, Lotus Notes

Networking: TCP/IP, Windows NT server, LAN, WAN.

WORK EXPERIENCE:

Confidential, Birmingham, MI

Sr. Quality Assurance Engineer

Responsibilities:

  • Working with AEM technology, supporting Confidential brands and platform team as an Automation Test engineer
  • I am responsible for Alfa Romeo Quadrifoglio redesign project, Converting Business Requirements into Functional testing use case, writing test scenarios, creating Test Case, and capturing and executing all Test Acceptance Criteria.
  • Once the Test Case written is complete, I am converting all the test case into Selenium Test Script.
  • Here in Sapient we have an internal Automation framework called CAT, which is a Data driven testing framework. I am responsible for configuring and updating: Test Case Management System, Object Repository Management System, and Test Data Management System.
  • I am involved in Manual functional testing, System Integration Testing, User Acceptance Testing, Analytic Testing, Accessibility Testing.
  • Also responsible for Performance Testing of the site in Desktop and Mobile with the network bandwidth and throttling.
  • Participating sprint planning, involved in grooming and tasking the requirements, helping the Project Manager to understand the testing scope and story pointing them.
  • I am responsible for keep the management team updated with the Status of Testing progress, roadblock, Jira assignments.
  • Created Jira Dashboard to track overall project’s progress, and work load of each tester.
  • As a member of QA Team, I participate in Sanity testing for each build, to verify the build is successful. I am also responsible for the Regression test to verify the application’s end to end functionality is working as expected.
  • Update wiki, confluence and QA repositories for documents those were created in support of testing purpose.

Skillset: Leading, mentoring, and training associate QA. An expert in Automation Test, Tool: Selenium, language: Java. Expert Performance Tester: Tool: webpagetest, configure Test Location, Browser, Test Configuration for network. Expert content Author and digital asset manager, Tool: AEM (Adobe Experience Manager, ver: 6.3). Expert AWS cloud service and API validation, Tool: Postman, CRX, and cyber duck. Expert in Analytic testing, Tool: Omnibug. Expert in Accessibility Testing, Tool: Web Accessibility Toolbar, WAVE checker, WebAIM Contrast Checker, NVAccess (PC Screen reader to use with Firefox), VoiceOver screen reader (Mac), Zeplin: UX design/comp

Confidential, Birmingham, MI

Sr. Quality Assurance Engineer

Responsibilities:

  • Managing a small QA team and working as a team lead, assign and distribute tasks to the team, brought team up to speed, update and upgrade skills of individuals and the whole team
  • I am responsible to oversee multiple projects
  • Schedule team meeting, provide briefings for upcoming work, and constant communication with scrum master and product owner, provide feedback for sprint work and testing result to upper management
  • Attended the Agile sprint planning, tasking and adding appropriate acceptance criteria and test scenarios for the QA team
  • Tested Amazon Cloud Data AWS Migration project for one of our real state client, verified API and View page source to see the xml of the data feed. In the homes URL, which was pointing to neighborhood id, village id and builder id, go to the respective feed URLs for those and check if that data is coming from cloud properly. For images without full url, we already set it in cloud data. Only homes, neighborhoods, villages, builders need to checked; ignore amenities (we are not using this).
  • Test Automation code for HHC was written in Python using Selenium automation framework.
  • Analyzed, Reviewed Business Requirements and Functional Specifications of the application. Perform Functional and Regression testing.
  • Develop and maintain test scenarios, scripts and test plans. Detect software quality issues, report and track them to resolution.
  • Proficient with Adobe Experience Manager (AEM) version 6.1, managing digital assets, Campaigns, Authoring and testing components.
  • Validating workflows, Authoring components in lower environments, Publishing them and verifying Publisher shows the correct layout and functionalities.
  • Proficient and in Adobe Campaign Standard (ACS) version 6.1, currently working on testing email campaign for our client.
  • Experienced with Adobe marketing and analytics, well familiar with Tag manager and Adobe test and Target
  • Participate in the testing of production bug fixes. Help establishing automation (Regression) test strategies and requirements, planning and procedures. Proactively come up with innovative methods to constantly improve quality, test coverage, efficiency and regression coverage thru automation for projects.
  • Collaborate with business analysts, project managers and other participating teams to understand and validate configuration settings to ensure optimal product performance for production environments.
  • Update and Execute automation scripts in JAVA for Selenium Web Driver as required for development and debugging efforts to ensure system performance and stability for Coca-Cola Journey Project. Assist in post implementation, continuous improvement efforts to enhance systems and applications. Identify product performance issues during new product development. Perform on demand testing as requested.
  • Developed Test plan and test cases based on technical specifications and business requirements.
  • Supported large volume of backend data and web service inspection, simulation and mocking, functional testing, load and compliance testing and backend data validation using SoapUI & XMLpad for The Coca-Cola Company
  • Authored site content with ADOBE EXPERIENCE MANAGER, and verified the content in publisher and tested the functionality matches the requirement
  • Tested Email Campaigns for Coke marketing in various email clients, Authored Email content in AEM and used ADOBE CAMPAIGN SERVICE to send emails test audience
  • Used EmailOnAcid web tool to quickly verify the Campaign email in different email clients
  • Tested all type of Mobile devises and tablets for look and feel and the functionality, also tested the content and functionality in all big browsers
  • Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them
  • Verify and validate for both backend and frontend Functionality, Usability, Performance, also did SIT and UAT, and Performed OLA and email testing. Played a major role in determining testing phases and timeline estimates for various projects. Well experienced with web-based and mobile application (tablets/devices) all OS (iOS, Android & Blackberry), QA and testing methodologies, analyzing system and application failures and bugs. Experienced in test automation, excellent oral and written communication skills, able to work in a fast paced environment
  • Experienced in both Black box testing & White box testing; Unit testing, SIT, Integration testing, Component interface testing, System testing, UAT, GUI testing, Compatibility testing, Smoke and sanity testing and Regression testing
  • Reporting and verifying the bugs using JIRA
  • Interaction with UX team/business analysts and developers to resolve the technical issues so as to meet the client’s requirement for a better-quality software product.

Skillset: Leading, mentoring, training and distributing work. Expert in Automation Test; Tool: Selenium, language: Java and JavaScript. Expert Performance Tester: Tool: JMETER, language: Java and JavaScript; expert rest and Soap API validation test, Tool: Postman; expert Web Service tester, Tool: SoupUI, expert content Author and digital asset manager, Tool: AEM (Adobe Experience Manager, ver: 6.2); expert AWS cloud service, Tool: CRX, cyber duck; expert in Campaign management, Tool: ACS (Adobe Campaign Standard), Email campaign test all mobile device and tablets and all mail service provider.

Confidential, Auburn Hills, MI

Sr. SQA

Responsibilities:

  • Testing software applications to ensure proper and efficient function and have the responsibility of communicating quality control information to all relevant departments, outside vendors and contractors
  • Built and maintain test automation and the framework for one of our Angular JS app with Protractor
  • Identify test requirements from specifications
  • Design and develop test cases to validate applications including both technical and business requirements
  • Develop, document and maintain test cases and other test artifacts
  • Configure, create, and maintain automated tests for the purposes of regression testing
  • Execute and evaluate manual test cases and report test resultsDocument test results
  • Present demo end of every sprint
  • Identify any potential quality issues per the defined process and escalate potential quality issues
  • Ensure that validated deliverables meet functional and design specifications and requirements
  • Validate changes to sites and systems meet specifications and requirements
  • Isolate, replicate and report defects and verify defect fixes
  • Monitor performance of quality control systems to ensure effectiveness and efficiency
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends
  • Ensure defect management and tracking through to completion
  • Participate in team Scrum meetings
  • Coordinate and host demos for internal team and users
  • Performance of other duties as assigned
  • Shared with and learn from others at all levels of the Firm

Skillset: Fully Agile environment, fast pace software development life cycle and testing life cycle, identifying defects, writing test cases and test execution, update and maintain our test automation test scripts (with java script). Experienced in running SQL queries for data validation, advanced analytical and problem solving capabilities, Excellent verbal and written communication skills, Ability to multitask and prioritize tasks in a fast paced environment, highly detail-oriented and organized, Flexibility to adapt to changing needs and expectations within the Firm.

Confidential, Birmingham, MI

Sr. SQA

Responsibilities:

  • Analyzed, Reviewed Business Requirements and Functional Specifications of the application.
  • Perform Functional and Regression testing. Develop and maintain test scenarios, scripts and test plans.
  • Detect software quality issues, report and track them to resolution. Participate in the testing of production bug fixes. Help establishing automation (Regression) test strategies and requirements, planning and procedures.
  • Proactively come up with innovative methods to constantly improve quality, test coverage, efficiency and regression coverage thru automation for projects.
  • Collaborate with business analysts, project managers and other participating teams to understand and validate configuration settings to ensure optimal product performance for production environments.
  • Execute automation scripts as required for development and debugging efforts to ensure system performance and stability. Assist in post-implementation, continuous improvement efforts to enhance systems and applications. Identify product performance issues during new product development. Perform on demand testing as requested.
  • Developed Test plan and test cases based on technical specifications and business requirements.
  • Supported large volume of backend data and web service inspection, simulation and mocking, functional testing, load and compliance testing and backend data validation using SoapUI & XMLpad for all GM brands (Buick, Cadillac, GMC and Chevy)
  • Run/Create Automated test scripts for functional testing using Quick Test Pro, Automated the functionality of the application using Quick Test Professional (QTP/UFT). Performed functional and regression testing throughout user interface GUI/web interface. Identifying the objects in the application user interface and a web page and performing desired operations, update and maintained script regular biases.
  • Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.
  • Verify and validate for both backend and frontend Functionality, Usability, Performance, also did SIT and UAT, and Performed OLA and email testing.
  • Played a major role in determining testing phases and timeline estimates for various projects. Well experienced with web-based and mobile application (tablets/devices) all OS (iOS, Android & Blackberry), QA and testing methodologies, analyzing system and application failures and bugs. Experienced in test automation, excellent oral and written communication skills, able to work in a fastpaced environment
  • Experienced in both Black box testing & White box testing; Unit testing, SIT, Integration testing, Component interface testing, System testing, UAT, GUI testing, Compatibility testing, Smoke and sanity testing and Regression testing.
  • Reporting and verifying the bugs using JIRA.
  • Interaction with UX team/business analysts and developers to resolve the technical issues so as to meet the client’s requirement for a better-quality software product.

Confidential, Pontiac, MI

Quality Assurance Tester

Responsibilities:

  • Coordinating with the business customers during design phases of the project to initiate requirements gathering and test planning. Ensuring quality of the requirements agreed by the customer and documented by the Functional Analyst.
  • Monitored coding progress with Functional Analyst to coordinate testing schedule weekly basis. Clearly and concisely documented test plans and strategies. Developed Test plan and test cases based on technical specifications and business requirements.
  • Prepared Strategic test scenarios and test scripts/ script outlines for all quality assurance efforts using Quality center. Operated MS office and other QA Tools like MERCURY Quality center, used in the bureau to plan for testing, script test cases, build regression test beds.
  • Planned for business tester coordination factoring in system test unavailability for stages etc. Get firm commitments from development on cut-off dates and schedule accordingly.
  • Establish timelines through the phases of the release and document all exceptions. Planned and Executed functional and performance tests manually on short notice with little or no planning or management intervention. Testing was done in various operating systems and multi browser environments including on iPhone IOS and android operating systems Verified downstream - using a variety of resources like querying tables, look-up screens, batch processing etc. when service offering/enhancement has functionality that updates legacy systems and verify with appropriate support groups and database queries that this indeed happened.
  • Interacted and communicated on all levels of a project team: managers, analysts, team members, developers, business leads and other support groups like Server logistics. Send requests to Web Logistics for any special sets up of test ids, environment specifications, data updates, etc.
  • Verify and validate for both backend and frontend Functionality, Usability, Performance, also did SIT and UAT

Confidential, Canton, MI

Software Tester

Responsibilities:

  • Gathered and analyzed user/business requirements and developed System test plans
  • Performed both Manual/Automated Testing
  • Regularly following up with Development Team to discuss discrepancies identified during testing.
  • Test Director was used to create the test plan, store test cases and run the test sets.
  • Involved in writing and implementation of the Test Plan, various Test Cases and Test Scripts.
  • Managed the project using JIRA, added test categories and test details
  • Created test Cases using MS Excel
  • Performed execution of test cases manually to verify the expected results
  • Performed Functional Testing, GUI, SIT, UAT and Regression testing.
  • Meet with the developers and technical content writers on a regularly update the test documents • Developed & executed Test scripts and Test cases for Functional and Regression testing using Winrunner
  • Developed & executed Test scenarios for User Acceptance Testing.
  • Performed various testing types with inserting sync points, check points (GUI, Bitmap, text check points), enhancing using WinRunner TSL scripts.
  • Developed and executed Error Handling and Exception cases to run the automated scripts uninterrupted
  • Helped designing and Executing Test Cases in Test Director.
  • Defects were tracked, reviewed, analyzed and compared using Test Director.

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