Senior Quality Tester Resume

SUMMARY

Strong analytical skills, especially in solving complex technical problems and requirements analysis.
Expert defect management skills, including troubleshooting, identifying, triaging, reporting, tracking, resolution, & root cause analysis.
Strong communication & collaboration skills, regularly representing testing team to diverse partners including development, management, project management, clients, business analysts, and other testing teams.
Senior software testing skill set including requirements analysis, test strategy/planning, test case development, test execution, test validation/analysis, & reporting.
9+ years of testing leadership experience including Team Manager, Shift Lead, Team Lead, & Environment Schedule Manager.
Strong understanding of Software Development (SDLC), Testing, & Quality Assurance Methodologies including Waterfall, Agile, & TCOE.
Broad range of testing experience, including Mainframe, Performance/Load (stress/volume), Functional, Regression, User Acceptance (UAT), Integration, Unit, Acceptance, Application, System, Exploratory/Ad - Hoc, & White-Box/Black-Box, and Conversion.
Software Development Engineer education, background, and experience.
Extensive standards experience; enforcing, developing, and documenting in a maturing corporate environment.

PROFESSIONAL EXPERIENCE

Confidential

Senior Quality Tester

Responsibilities:

Triage and manage test defects on Confidential amp; Confidential ’s ECOMP (Software Defined Network) applications.
Primary testing liaison to development, operations, and other testing teams; collaborating to address testing issues and defects on integrated, functional, and regression test platform.
Instrumental in driving high profile red status projects in testing stage to completion.
Resolved defects at top rate.
Maximized testing window by initiating process to communicate live status of maintenance windows of multiple applications to testers.
Improved efficiency in development engagement by creating application tailored issue templates.

Confidential

QA Lead

Responsibilities:

Primary liaison to development, release management, project management, and other testing teams; collaborating to address procedural & technical issues across integrated, UAT, monthly, accelerated, stress/volume, and regression test platforms.
Produced test plans for batch cycles across integrated, UAT, monthly, accelerated, stress/volume, and regression test platforms on the credit card billing system, including validating exception requests, leading test plan walkthroughs and procedural training. Skills utilized: IBM Rational ClearQuest (task request management), MS Excel, TestNet, TSO
Identified recurring defects; verified elimination of top 50. Used SQL on OBIEE.
Managed department metrics dashboard; completely redesigned to improved readability and depth. Skills utilized: MS Power Point, MS Excel, MS SharePoint, HP Quality Center (QC), JCL, COBOL, TestNet
Improved efficiency by redesigning and standardizing batch cycle test plan template using MS Excel.
Improved efficiency by automating developer notification process using JCL and MS Outlook.
Improved team efficiency and productivity by leading effort to reduce unnecessary email. (MS Outlook)
Reorganized and standardized Test Plan storage management. (Discovery)

Confidential

Tester Software

Responsibilities:

Reviewed project requirements to create and execute test plans; automated (Mercury Winrunner) and manual.
Team Lead responsible for regression test plans audits for completeness and standards.
Mentored/trained new hires.