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Quality Assurance Analyst Resume

Irving, TX

SUMMARY:

  • Over 30 years of Experience in the IT industry with emphasis on Quality Assurance, Quality Control and Business Analysis
  • IS Management, Project Management, User Support, Analytical Analysis, Quality Assurance (Functional, regression, defect, performance. load testing, validation for the GUI and back end systems) Management, Customer Support, Materials Management, Training, Accounts Payable, Accounts Receivable, Billing, Clinical, General Ledger, Collections, Agile/Scrum Methodologies

TECHNICAL SKILLS:

Hardware: IBM Compatible, IBM, Digital 11 - 175, Digital 8500, 4000 Mainframes, Perkin-Elmer, Wang, HP3000, Tandem, IV Phase, AS400, POS Equipment

Software: Windows NT, 98,95, XP and 2000, Microsoft Word, MS Project, MS Excel, MS PowerPoint and MS Access 97 and 2000, Lotus, DOS, VAX VMS, DCL, JCL, Cobol, 4GL (Forth), Assembler, TCP/IP, Datatrieve, SQL Query, Sybase, TOAD,Visio, DB2, ftp, PCAnywhere, FoxPro, Oracle, XML SOAPUI, ALM, Rally, TestRail

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Quality Assurance Analyst

Responsibilities:

  • Created test cases with Business Analysts for new EMV project based upon Business and Functional Design documentation.
  • Using latest EMV specifications for POS and Pay at the Pump transactions for retail petroleum client.

Technical environment: Windows XP, AS400, MS Excel, ALM, Word, Oracle 11g, DB2, SQL, and XML

Confidential, Plano, TX

Quality Assurance Analyst

Responsibilities:

  • Responsibility for transforming high level plan into detailed test plan for EMV Credit card certification for a client.
  • Worked closely with project management and subject matter experts to outline the scope and complete business needs.
  • Transformed high level plan into detailed test plan for testing point of sale and pay at the pump credit card testing for contact and contactless transactions.
  • Created estimated time lines and for testing effort scope of testing overall testing. Communicated status of each working phase to management on a scheduled basis. Using automated UL Testing tool performed tests for POS and Pay at pump transactions for required cards for certification with credit card host.
  • Reviewing acceptance criteria (i.e. behaviors) for accuracy, clarity and completeness.
  • Demonstrated ability to interact primarily with peers, supervisors, application end user managers, and to work cooperatively in a teamwork environment.

Technical environment: Windows XP, AS400, MS Excel, ALM, Word, Oracle 11g, SQL and XML

Confidential, Carrolton, TX

Regional Sales Advisor

Responsibilities:

  • Responsible for assisting clients and team members with credit rates and equipment costs analysis.
  • Consult with both parties to determine potential cost savings and benefits derived with choosing our services.
  • Present electronic payment products and services with small to medium-sized businesses in local territory.
  • Prospect and manage the sales cycle of the appointments given, as well as some self-generated business. Proactively manage the territory to drive processing penetration rates
  • Drive the sales engagement in a short sales cycle environment.
  • Collaborate with Management to develop strategic outside sales plans and optimize sales growth through successful penetration of target businesses
  • Position self as the cashless payment solutions Subject Matter Expert (SME) in territory

Technical environment: Windows XP, MS Excel, Word, Microsoft Office

Confidential, Richardson, TX

Quality Assurance Analyst

Responsibilities:

  • Responsible for the following duties
  • Review and approve test plans, scenarios, scripts or procedures.
  • Review and approve testing programs that addresses areas such as database impacts, software scenarios, or usability.
  • Review documentation of software defects and assign software developers to investigate and resolve the issue.
  • Review and approve test schedules or strategies in accordance with project scope or delivery dates.
  • Review software documentation to ensure technical accuracy, compliance or completeness or to mitigate risks.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Technical environment: Windows XP, AS400, MS Excel, ALM, Word, Oracle 11g, SQL, and XML

Confidential

Quality Assurance Analyst

Responsibilities:

  • Responsible for validating mainframe file transfers and information verification per Business Requirement Document and Technical Requirements.
  • Created and ran test cases for the processes using HP Application Lifecycle Management ALM.
  • Created and tracked defects during testing phase.

Technical environment: Windows XP,AS400, MS Excel, ALM, Word, Oracle 11g, SQL, and XML

Confidential

Quality Assurance Analyst

Responsibilities:

  • Worked with several network marketing entrepreneurs to create a team website.
  • Was responsible for testing web pages and all security for user login verification.
  • Created test cases for the testing of the website functionality and usability for members.
  • Validation of video training and all page formats and content.
  • Tested sales funnels and lead pages for functionality and insured that follow up sequences were sent as designed via auto responders.
  • Worked with global developers to verify design and functionality was working as specified for compliance and team vision.

Technical environment: Windows XP, MS Excel, Access, HTML, SQL, and XML

Confidential

Quality Assurance Analyst

Responsibilities:

  • Managed offshore and onshore QA Analysts to process the work flow of test cases that were submitted to the SharePoint site by testers to be processed on the Mainframe and post the results back to the SharePoint site.
  • The testers were creating scenarios for claim adjudication.
  • Trained analysts to process the tests and publish the results for the testers to review.
  • We validated the jobs were running to completion and then would provide the testers with errors encountered and possible reasons for them.

Technical environment: Windows XP, AS400 mainframe, Excel.

Confidential, Irving, TX

Senior Quality Assurance Analyst

Responsibilities:

  • I was contracted to work for client to test their POS system for the pawn store industry.
  • I was responsible for the creation of test cases and the testing of software application.
  • I performed application testing and validated Oracle database tables using SQL to ensure correct results.
  • Responsible for creating test cases and results for backlog of support issues, these were scoped for future development, worked with support and development teams to ensure that coverage was provided of new updates to improve future software updates.

Technical environment: Windows XP, MS Excel, Access, Word, Oracle 10g and 11g, SQL, and XML.

Confidential, Irving, TX

Quality Assurance Analyst

Responsibilities:

  • I provided software testing of all POS software products. Responsible for managing a team of QA Analysts that were responsible for creating and running test scripts to ensure that quality was maintained for all modules. We performed credit card network certifications and general application testing.
  • Staged and prepared hardware and software for testing applications. I prepared tests cases and testing benchmarks to assure software performance.
  • We performed comparison analysis of software design specifications to developed software, insuring proper functionality.
  • I was responsible for testing of an interface that converted ISO8583 protocol to XML for sending transactions to a web services host platform.
  • We were responsible for testing the web services host at the application level and provided load testing to help development improve transaction processing and better refine system performance.
  • Oracle SQL was used for test result validation for host processing results.

Technical environment: Windows XP, MS Excel, Access, Word, Linux Servers, TCP/IP Cloud Systems, Oracle 10g, SQL, SOAPUI, and XML.

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