SUMMARY

• Software Quality Assurance Lead with intensive experience in QA Methodologies, Business Analysis, and Programming
• Experience in entire Software Development and QA Life Cycle processes and procedures
• Proficient in interacting with Stakeholders, Subject Matter Experts (SMEs), System Analysts, and Technical team with excellent communication and interpersonal skills
• Experience working with DevOps CI/CD model and cloud technologies
• Working knowledge of Enterprise, Finance, Mortgage, Banking, Health Care, Insurance, and Education applications
• Proficient in Manual Testing and good knowledge of Automated Testing tools
• Worked as a software developer in C, C++ and VSAM, C - ISAM, Shell Scripting and Visual Basic 6.0 technologies
• Well versed in Testing Methodologies, Product Development Life Cycles, and processes involved in developing and executing test scripts
• Significant experience with Software Deployment & Release Processes
• Expertise in writing Test Plans, Test Scripts, and Test Cases
• Experience in performing peer reviews
• Experience with Agile/Scrum Methodologies
• In-depth knowledge of Rational Unified Process (RUP), Agile, and other traditional development methodologies, along with the Unified Modeling Language (UML)
• Excellent Analytical skills to understand the Business and Functional Requirements and communicate effectively with upper management and developers
• Extensively used SQL queries to manipulate data
• Experience in performing System, Functionality, Integration, User Acceptance, Security, Performance, End to End and Regression Testing
• Experience with UNIX scripting (Shell, Perl)
• Expertise in documentation using MS-Office Tools (Word, Excel)
• Proven Communication and Presentation Skills and Leadership Qualities
• Experience with reporting tools like Business Object and Crystal Reports for different types of applications

TECHNICAL SKILLS

Operating Systems: UNIX, LINUX, MS-DOS, MS-Windows 95/98/NT

Testing Tools: Rational Suite of Tools, Mercury Tools, Selenium

Languages: C, C++, JAVA, HTML, DHTML, SQL, PL-SQL

Development Tools: VBScript, JavaScript, VB, XML, shell, Perl

Database: MS Access, SQL Server, Oracle, DB2.

Other Tools: Share point, JIRA, Soap UI, REST API, Confluence,Git

Hardware Platforms: IBM, PC Compatibles.

PROFESSIONAL EXPERIENCE

Confidential, Reston, VA

Senior Quality Engineer

Responsibilities:

• Involved in triaging and incident analysis reported by customers
• Performed functional, regression, end to end and performance testing for quarterly releases
• Developed feature test plan and regression plan for the squad features
• Involved in project management meetings to analyze risks, provide inputs and estimate efforts.
• Technical mentor for junior QE and guided them with processes and knowledge transition sessions
• Handled weekly upgrades to prod environment and coordinated with other teams on release testing
• Involved in new initiatives and worked on proof of concept for new tools that were evaluated
• Created few selenium automated scrips for evaluating Applitools product for visual automation
• As QE chapter lead coordinated with people in organizing presentations and coming up with learning topics for QE
• Prepared metrics to report to upper management on customer incidents, high severity bugs
• Created Jira dashboards to bring in the visibility of incidents to squad
• Being trained for management role through Confidential MBA course
• Experienced in Continuous Integration and Continuous Delivery pipelines for

Confidential

Lead SQA Engineer

Responsibilities:

• Perform Scrum Master/QA Lead role for Scrum team
• Involved in sprint planning and providing QA estimations for sprint stories
• Lead multi system releases that involve coordination between multiple teams
• Lead a team of 5 QA Engineers and coordinate the QA tasks and resource allocation to different projects
• Coordinate with onsite and offshore resources to delegate project responsibilities
• Provide training sessions to newly on-boarded team members
• Estimate the testing effort and resources required for software releases
• Communicate release status updates to upper management and escalate issues as needed
• Review the test cases developed by the QA team and provide feedback to ensure completeness
• Work with QA to ensure end-to-end testing and guide team with out-of-the-box scenarios
• Worked on distributed test automation execution on different environment as part of
• Continuous Integration Process using Selenium and Jenkins.
• Worked closely with automation team to identify the test cases to be automated and prioritize the test cases
• Attend management meetings to discuss the project scope and resource requirements
• Work with cross-functional teams to provide guidance on end-to-end testing coverage
• Prepare test plan and test strategy documents for software releases
• Conduct interviews to down select applicants and ensure the right resources for the project
• Defect tracking and escalating the high priority defects to dev management for proper resolution
• Perform hands-on testing for end-to-end, integration, regression, functional, and UI
• Conduct root cause analysis for production escapes
• Perform REST API calls testing to ensure different data combination validations which are not possible through UI
• Contribute to an atmosphere of cross-functional teamwork within the organization’s emerging Agile delivery lifecycle
• Work across functional (development/testing, deployment, systems/infrastructure) and project teams to ensure continuous operation of build and test systems
• Performed 508 compliance testing for external user facing applications based on requirements.

Confidential

Senior SQA Engineer

Responsibilities:

• Involved in grooming sessions to analyze and size the sprint stories
• Participated in sprint planning to provide QA estimates for testing
• Involved in UAT sessions with end users to run business scenarios
• Attended the scrum calls daily to give the status on the work performed
• Involved in developing the test cases and executing them using Test Link
• Extensively used SQL queries to manipulate and verify the data
• Involved in integration testing, hardening and release testing
• Involved in coordinating with Performance team, business team during release testing
• Involved in giving demo to the Product owner, Project Managers and rest of the team on the stories tested part of the sprint
• Used Soap UI tool part of integration testing to send data directly to third party system without depending on the integration
• Involved in running the processes on Unix server and monitored the logs for any errors
• Gave over view sessions to other QA teams on the functionality implemented in our project
• Gave training sessions to the new team members to bring them up to the speed with the project
• Excessively used Soap UI and REST API calls to test service calls with different data sets

Confidential, Sterling, VA

Quality Assurance Engineer

Responsibilities:

• Involved in testing the data migration from legacy system to PAMS based on the business rules
• Developed moderate to complex queries in sql server for database testing
• Involved in UI (User Interface) testing of Web based Application to make sure all the functional requirements implemented
• Created test plans, test scenario and test cases for the upcoming iterations
• Resolved production issues and provided solutions to the end user
• Involved in root cause analysis and replicating production issues in test environments to provide solution
• Used Jira for issue logging and defect tracking
• Involved in new build installations on server machines
• Coordinated the team of five people in the absence of Team lead and acted as point of contact for an entire iteration
• Involved in completing two new development iterations and rolling out to Production
• Involved in updating the team lead about status of testing (test metrics) on daily basis in scrum calls
• Involved in Production support and verifying Production Support issues
• Effectively performed multitasking in two projects parallel and met the dead lines in both the projects
• Involved in Functional, System, integration and UAT testing
• Involved in supporting UAT for two iterations at customer location