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Quality Control Analyst Resume

Los Angeles, CA

SUMMARY:

  • Effective at working in fast - paced testing environments to review software at each stage of development and production.
  • Able to check function, layout and operation for usability and visual design issues.
  • Familiar with working in Agile-driven environments.
  • Seasoned Software Tester able to improve diverse software programs by contributing strong testing skills and analytical problem-solving abilities.
  • Familiar with writing reports on bugs, vulnerabilities and design issues.
  • Offering 3 years of related experience.
  • Proven skills in completing black, white and grey box tests.
  • Capable of writing and implementing test cases, developing testing plans and identifying use cases.
  • Fully versed in complete SDLC.

TECHNICAL SKILLS:

Redmine, Postman, MYSQL Workbench, Beyond Compare, Microsoft Office, Mac OS TerminalSVN, GitLab, Open Project, Atom, Netbeans, SoapUI, BlazeMeter, JMeter MySQL queries

Test Case Development

Documentation

Agile/Scrum knowledge

Regression Testing

Business Analysis

Test implementati on

Defect monitoring

Risk Analysis

Presentation and F acilitation

Website maintenance

Oral and written communication

Bug tracking

Testing Plans

GIT

Testing Metrics

API Testing

Exploratory Testing

Database Testing

UAT Testing

Shell Script

Performance Testing

Vulnerability Scanning

Security Testing iOS, Android Testing

Compatibility Testing iOS Submission to Apple App Store

Android Submission to Google Play

Customer Support

HTML

CSS

WORK HISTORY

Quality Control Analyst

Confidential, Los Angeles, CA

Responsibilities:

  • Performed load and database testing.
  • Evaluated software for functionality, form and usability.
  • Reviewed requirements and specifications to understand software design standards.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Identified and tracked defects with Redmine and supported developers in resolving problems by completing additional tests.
  • Determined server operating limits by conducting weekly load tests.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Tracked, prioritized and organized defects with Redmine, working with development team to facilitate timely corrections.
  • Operated under Agile and Scrum frameworks to complete releases every month and well-organized sprints.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

Catering Driver

Confidential, Los Angeles, CA

Responsibilities:

  • Drove more than 90 miles per day to serve as many as 600-700 customers per month across Los Angeles.
  • Communicated regularly with dispatchers for delivery route details and changes.
  • Handled customer concerns and issues effectively.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Maintained positive relationships with customers

Food Delivery Driver

Confidential, Culver City, CA

Responsibilities:

  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients to ensure satisfaction.
  • Set overall vision and provided team leadership.

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