SUMMARY

• Extensively worked as a Level2, Level3 Production Support Engineer to support
• Provided 24/7 on - call support for production, strong team player, good analytical skills
• Proactively monitored Application Processes, Identified enhancements, root cause analysis for a bug and development requirements. Worked on all stages in a typical SDLC like Requirement Analysis, Estimates, Design, Coding, Unit-Testing, Integration testing, System testing, User acceptance testing
• Expertise in Quality Assurance, Automation Testing, Requirement analysis and Team Management
• Extensive experience in reviewing and analyzing Business Requirements and creating Test Plans, Test Cases, Test Scripts, Test Estimation & Requirement Traceability Matrix (RTM)
• Strong analytical abilities in software testing, scenario creation, bug identification and validations
• Exposure in building new Automation framework for web based applications
• Exposure of deployment tool GIT, DevOps & Jenkins for continuous integration and deployment
• Experience of Database QA testing by using DB tool like SQL Server/Sybase/DB2
• Experience in managing the project by using SharePoint, file share, GIT, Perforce
• Skilled in using MS Excel to enhance the efficiency of reporting the progress of QA activities
• Extensive working experience on all phases of Software Development Life Cycle (SDLC), its methodologies such as Agile, SCRUM, Waterfall and V-Model
• Established and led agile team of 5 people covering front, backend and testing activities for the product
• Create weekly, monthly and quarterly data reports using SQL, Python, Jupyter Notebook, UNIX
• Knowledge of Cryptocurrency trading platforms like Binance, Coinbase, Gemini, KuCoin

TECHNICAL SKILLS

Operating Systems: Windows 10, Windows 7, Windows XP, Linux, UNIX, MacOS

Tools: HP ALM, Jenkins, GIT, Autosys, Perforce, JIRA, Postman, Continuous Integration & Execution, PyCharm, Jupyter

Languages: Shell scripting, Python, Perl, HTML, XML, SQL

Database: Sybase, DB2, SQL Server 2005-2008

QA & Testing: UAT, Regression testing, STLC, SDLC, Functional & Non-Functional Testing, Mobile Application Design & Testing, Requirement analysis, Test planning, Test scripting

Scrum/AGILE: Kanban Board, Task Board, Iteration Backlogs, Burn Down and Burn up Charts, Product backlogs, Team Velocity, Scrum Ceremonies

Support functions: Application support, Production support, ITIL, ServiceNow, Batch monitoring, QA Support

Industries: Banking, E-Commerce, Education, Cryptocurrency

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Co-ordinate with development and manage day to day activities
• Review TCM’s, Get signoff from various departments, deploy TCM’s in production environment while creating Autosys batch jobs
• Perform functional and performance testing of solutions
• Maintain documentation of production schedules, production run-books, and assist in documenting operational best practices
• Prioritize & handle production issues with appropriate Incident logging, reports, follow-ups
• Attend daily scrum meetings with stakeholders, Agile squad to discuss issues, updates
• Troubleshoot issues for resolutions, Automate mundane tasks with UNIX shell scripts, Python as required
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Defect management with HP Quality Center, JIRA
• Single point-of-contact for development, Production management teams to resolve their queries related to testing and provide 100% test execution coverage across various regions such as New York, London, Hong Kong, Tokyo
• Work with release management team to schedule production releases
• Prepare quarterly statistics report using Python, SQL, Shell scripts to share team performance across management
• Impart latest updates, tools, techniques to associates

Confidential

Test Analyst

Responsibilities:

• To develop test cases, test scenarios and test steps
• To develop test data and execute it as per requirements
• To understand the business requirements and create understanding document
• Defect management and follow-ups using HP Quality Center, JIRA
• Test and resource estimations for new initiatives as per project requirements
• To provide daily testing progress to all project stack holders and managers
• To identify the scope of test automation to reduce manual efforts, executing automated scripts and maintain them
• Conduct work product reviews with developers, requirement writers and business owners
• Participate in Inspections, Walkthroughs and work product reviews
• Create quality assurance documentation and reports using a variety of diagnostic tools
• To validate high level test cases to verify the testability of the code
• Automate tasks using Shell scripts, SQL, Autosys

Confidential

Senior Software Test Engineer

Responsibilities:

• Gathering requirements from Sales team, Business analysts
• Reviewing and participating in walk-through of Requirement Specifications
• Prepared and documented the test scenarios, test conditions, test cases
• Participate in project design (involved in application UI designing, Application workflow)
• Participated in walkthrough and defect report meetings periodically
• Responsible for Functionality Testing, Integration Testing, regression testing, Smoke testing & compatibility testing
• Perform API testing to validate response data, verify data from database for early defect detection
• Peer reviews, Resolving issues
• Preparation of Traceability Matrix
• Executions of test cases and reporting Defects