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Chatbot Qa Engineer Resume

Basking Ridge, NJ


  • Over Five years (6+) of experience in Software Quality Assurance & Software Testing (manual and automation) of Client/server applications
  • Solid understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and QA Strategy and QA Methodologies - (Agile & Waterfall) and Gherkin Language.
  • Performed cross-browser testing for the web interface and mobile application
  • Expert in identifying, reporting, tracking and resolving bugs prior to production
  • Skillful in test automation using Selenium Web Driver, cucumber, and testNG
  • Experience developing hybrid test framework from scratch using Java, Test NG, Maven, Cucumber, and Page Object Model
  • Working knowledge in object-oriented programming (OOP) concept such as inheritance, polymorphism, abstraction, encapsulation, and interface
  • Performed database testing using various type of complex SQL queries
  • Self-starter with capability to adapt and learn new tools, techniques and leadership skills
  • Strong communicator and skillful in working closely with customers to identify and resolve problems


Software QA Tools: Selenium Web Driver, TestNG, Cucumber, JIRA, SQL Developer, Gherkin, Maven, Git, VDRT, Postman, Jenkins, Appium, Android Studio, Live Person, QTest, HP ALM

Databases: MS Access, Oracle, Microsoft SQL Server, MySQL

Programming: Java, XML, HTML, Gherkin


Confidential, Basking ridge, NJ

Chatbot QA Engineer


  • Participated in release planning, sprint planning, daily scrum and retrospective in agile scrum environment.
  • Design and develop Test Plan, Test Scenario’s and Test Cases.
  • Performed Smoke, Functional, Integration, System, Sanity, UAT, and Regression.
  • Develop and document Standard Testing Procedures for Manual Testing.
  • Execute the Test Scenarios, analyze the actual results against the expected results to each GUI objects.
  • Performed system testing for iOS Apple Business Chat and Android Message Plus.
  • Performed Testing for My Confidential App Digital Assistance.
  • Performed UI testing for Agent Console.
  • Performed testing for various Intents of My Confidential App.
  • Submit the defect reports, and communicate issues to business, engineering, and management using JIRA
  • Performed Mobile web and native App testing for Android, and IOS
  • Worked closely with Confidential Business Team.
  • Lead Off Shore QA team
  • Played a Key Role in the Migration of Chat from One Platform to Another Platform.

Confidential, Mayfield Village, OH

Senior Automation Engineer


  • Participated in Agile development release planning, sprint planning, daily standup, retrospective, and demo in agile scrum environment
  • Execute the Test Scenarios, analyze the actual results against the expected results
  • Performed test automation building hybrid test framework that implements Page Object Model (POM), cucumber feature files, Test NG configuration files, and Maven projects in JAVA
  • Used Continuous Integration Tools (Jenkins) for automation script run in nightly basis and to provide quick feed back to the developers
  • Build and manage Java projects using Maven and Git
  • Submit the defects, and communicate issues to business, and management using JIRA
  • Developed complex SQL queries to validate data in Oracle and SQL Server

Confidential, New York, NY

QA Engineer


  • Performed System, Positive, Negative, Integration, Boundary, Sanity, Functional, Cross Brower, Regression, UAT Testing
  • Developed and maintained automated test scripts for automated regression testing using Selenium WebDriver, Java, TestNG, Cucumber, and Page Object
  • Developed script using Object Oriented Programming (OOP) concepts in Java
  • Designed, developed, and executed mobile test plans for iPhone, iPad, and Android
  • Performed cross-browser testing for the web interface, and mobile application
  • Performed back end testing for data validation using complex SQL queries
  • Work closely with Test Lead during the Software Testing Life Cycle (STLC) by ensuring full test coverage of the assigned test cases.

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