SUMMARY

• 18+ years of focused experience in Quality Assurance testing, Software Development Life Cycle (SDLC)
• Extensive experience in Manual and Automated testing using HP Interactive tools like HP QTP /UFT, Test Director / Quality Center and ALM
• Wrote test plans and project level test strategy documents
• Defined phase - based entry and exit criteria and managed the testing road map
• Tosca Automation framework TBOX / TBOX modules, TCD, Requirements, APIs, BI in Tosca
• Excellent Experience in Waterfall, Agile testing methodology, Sprint Planning, Daily Scrum meetings. Effectively working with near shore and offshore teams in handoff meetings
• Expert level experience in test coverage documentation, test design, review and execution
• Strong experience in Web services and API Testing using Fiddler, Soap UI and Postman
• Experienced in creating Tosca automation modules, test case, test case templates and test case design
• Experienced in creating data driven frameworks for automation testing
• Specialized in Property & Casualty Insurance domain, Functional, Integration testing and Test Management
• 5+ years’ experience in Oracle EBS system (HRMS system, MDM, P2P, O2C, Finance & General ledger)
• Strong Experience in Agile testing model which involves QA lead activities on a large-scale testing model solving IT business problems through testing & implementation support of Guidewire Policy Center, client - server, web-based project experience
• Extensive experience in Functional, Integration, Regression, User Acceptance, Web services, Database, and End to End Testing
• 7+ years of experience in Retail vertical involved in ecommerce & Order Management
• HP Quality Center and ALM 11, managing users in a project, managing user groups and permissions, adding user group, assigning existing set of permissions to user group, customizing module access, customizing project lists
• Communicated accurate and useful status reports to Systems Team Lead and other management on a timely basis
• Provided training to Team members and lead training sessions to UAT testers
• Excellent experience in managing the whole testing process flow using HP Mercury Interactive Test Management tool - Quality Center 10.0
• 5+ years of experience in Healthcare Domain. Good Knowledge in Medicaid and SNAP/TANF benefits Applications
• Adequate experience in providing Estimates, Resource & schedule planning and performing QA lead, Manager level activities
• Communicated with customers effectively
• Excellent experience in writing test cases from different requirement documents and find multiple combinations of testing scenarios for thorough testing avoiding redundancy and reducing cost
• Experienced with Onshore / Off Shore / Near-shore model Projects. Involved in initial Financial Year Planning to go through high level Business Capability Assessments (BCA) to allocate budget & resources across various programs & identifying cross dependencies and align all programs to the roadmap
• Ability to meet tight deadlines and work under pressure; Dynamic and assertive team player with strong communication skills and strong commitment
• Innovative, Self-starter and self-motivated with Strong Analytical and problem-solving skills
• Experience working in Manhattan Enterprise Order Management system, Mirakl Market Place platform
• Highly Proficient in validating application data flow via XML, SQL queries
• Mobile App testing (IOS and Android)
• Worked in Banking, Financial, Insurance, Healthcare & Retail Domain (Ecommerce)

TECHNICAL SKILLS

PMIS Tools: MSProject, Clarity, MS Visio, MS Office Package

Testing Concepts: Functional, SystemTest, Regression, UAT, end-to-end and Sanity Testing, Unit Testing Black Box, White Box Testing and Total test coordination.

HP Quality Center: TestManagement, Requirements&DefectManagement

Content Management: LotusNotes, SharePoint, and JIRA.

Test Director 7.2: Design of Test Scripts and Defect Tracking on multiple Projects

Win Runner 7.0, QTP&UFT14: Record and playing back scripts, Data-Driven Tests on Projects

OATS: Oracle ERP Test Automation Tool

API test tool: Postman, Swagger &Soap UI

Performance Testing: HP Performance Center, Jmeter&LoadRunner

Defect Tracking Tools: IBM Rational tools, Bugzilla & Jira

Ddatabases: Oracle 10g/9i, MS SQL Server 2000, DB2, MS Access

Web Servers: Web Logic 11g, JBOSS, IIS, Java Web Server, Windows Server, Tomcat

Languages: SQL, Java, .Net, C, C++, AS 400, Java

Web Technologies: HTML, DHTML, XML

Operating Systems: Microsoft XP/2000/NT/98/95, Windows 7, UNIX, Mac OS

PROFESSIONAL EXPERIENCE

Confidential

Test Lead/ QA Automation Engineer

Responsibilities:

• Defined end to end test strategy, wrote phase based testing requirement documents
• Defined Entry/Exit criteria to be used for each test cycles
• Identified E2E test scenarios best fit for automation
• Created data driven automation to run in every cycle
• Automated regression testing scenarios
• Experience with web automation testing tools i.e. Selenium IDE, RC and Selenium Web driver with JAVA, JavaScript, TestNG and QTP
• Extensive experience in developing framework for Functional Test Automation using Selenium, Java, TestNG and Coded UI with C#
• Identified regression testing scenarios for automation, and automated the same using Selenium
• Create Story cards in Jira, track all QA related story card details &update the status in regular basis
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
• Collaborating with Devops team, Customer support team & Business team
• Involved in functional testing, Mobile app testing, UI testing, regression testing, End to End testing and system integration testing
• Conducted post project reviews and quality assessment meetings with a continues improvement approach
• Monitor all type of device status in Confidential Digital pest management Web portal. (Captures/snaps, heartbeat and battery level)
• Sending all possible user actions via postman to test the all types of device/Gateway
• Install the floor plan & deploy the sensor different facilities
• Support all types of customer issues & concern with Customer support team
• Perform testing in various platforms (DEV,QA, pre prod &Prod)
• Coordinate UAT testing with business team, trained users and managed the UAT cycles
• Participate in the definition of development of IoT roadmaps and supports the QA decisions
• Provide testing reports to the Devops team
• Create /execute test cases In Jira for each release
• Create User facing /Non user facing Bug in Jira
• Create every release /test Cycle in Jira
• Worked on testing applications developed by Java/J2EE, EJB, Web Services, XML, DHTML, HTML, SOAP, WSDL, CSS, and Java Script technologies
• Performed API testing Using Postman tool
• Participate in retrospective meeting in each Sprint & Provide suggestions/feedback
• Testing with Different types of devices like Multicatch, Snap trap rat/Mouse, Bait Station &Gateway
• Testing with IOS and android phones every release with different version of software
• Testing with multiple user Role (PCO, Admin, Manager, Auditor &Customer role)
• Perform testing with different browser
• Developed and facilitated testing goals and metrics
• Communication protocols, security, remote configuration & management
• Understanding of complex IOT system architecture, components and requirements
• As a QA Lead, worked on estimates of the project in terms of test cases to be planned for E2E testing, risk assessment, handling triage call with all the scrum team and reporting to management via daily reports and metrics
• Experienced in Web Services and API testing using SOAPUI and Restful web services
• Cross Browser Testing (Executing test cases against various browsers like Mozilla Firefox, Google chrome, IE and Safari etc...)
• Parallel Test Execution
• Defining and exporting Test Results.
• Analyzing Test Results and Reporting Defects
• Expertise in writing test cases, test execution, defect management, defect tracking and Bug Reporting using TFS, Test Manager, HP ALM and JIRA
• Good experience with Enterprise level and Service Oriented Architecture (SOA) systems testing.
• Good in tracking and reporting QA Metrics
• Expertise in backend Database Testing

Environment: Agile, Atlassian - JIRA and Confluence, Java, Slack, Tosca Test automation, API test tool (POST MAN), REST API, JMeter,Machine Q Gateway Devices, Sensor & Mobile Devices (IOS and Android) Multicatch, Mouse snap trap, Rat snap trap& Bait station

Confidential, Columbus, Ohio

Salesforce QA Lead/ADMIN

Responsibilities:

• Estimated integration testing road map, and created relevant test bed
• Identified Automation Test scenarios and created data driven automation framework
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
• Enhanced automation Test Cases (Test Scripts) using Element locators, WebDriver methods, Java programming concepts and TestNG Annotations
• As System Admin should be able to set the brand and create related Internal and External users (Account/Client Partnership, Brand Admin)
• Validate the create case functionalities (Internal and external Portal)
• Create Story cards in Jira, Track all QA related story card details &update the status in regular basis
• Tested Disabled Internal and External users should not able to login to SFDC and client portal respectively
• Involved in functional testing, UI testing, regression testing, and system integration testing
• Coordinate UAT testing with business team
• Validated Announcements, Maintenance, Outage Bulletin for specific brands and external users should be able to see the same
• ADS Admin should be able to create the Notifications - (Announcements, Maintenance, and Outage Bulletin) for specific brands and external users should be able to see the same
• ADS Admin should be able to create the Knowledge - for specific brands and external users should be able to see the same if published
• As a QA Lead, worked on estimates of the project in terms of test cases to be planned for E2E testing, risk assessment, handling triage call with all the scrum team and reporting to management via daily reports and metrics
• Created Selenium Test Environment (Ex: Eclipse IDE, Java, Selenium WebDriver and TestNG etc
• Analyzing the Application under Test in terms of Object Identification
• Error Handling, Adding comments
• Creating Data driven Tests and Running through framework
• Cross Browser Testing (Executing test cases against various browsers like Mozilla Firefox, Google chrome, IE and Safari etc...)
• Parallel Test Execution
• Defining and exporting Test Results
• Analyzing Test Results and Reporting Defects

Environment: Agile, Jira, Salesforce. Next Automation framework, Selenium,TestNG,Maven, Jenkins, java, Salesforce (Internal and External), Service Now & PING

Confidential

QA lead/API Test Engineer

Responsibilities:

• As an integration test lead, worked on integration test between ATG ecommerce web site and downstream applications like RMS, PIM, EOM and integration with Mirakl Market Place platform
• Validated Shipping calls via API from Mirakl based on logistic classes configured
• Assessed automation unit testing scripts and coverage
• Validated UI/UX changes part of Mirakl Market place by having bread crumbs on the site and dynamic API calls on shipping charges, lazy loading on images, attributes and vendor information
• Validated Sales order xml integration between ATG and Enterprise Order Management system in having sales order lines, customer information, tax id and authorization on payment tenders
• As an Ecommerce QA lead, involved in System and Integration test between ecommerce, Order management system, MIRAKL, RMS, Sales audit, People Soft
• As a Test Lead, involved in order management process flow from placing a customer order and having it allocated in EOM and sent to Mirakl then being accepted, shipped and settled
• Created and verified product creation in MIRAKL Market place and having it synced with RMS, Commerce tools/PIM, EOM, EDW, Stock Ledger right from Merchandise Hierarchy and Product attribute creation and verifying the same across downstream application
• Involved on API testing on ship confirmation, returns, offers, product creation, synchronization between Confidential and Mirakl, Commission Debit and Credit for a Sale/Return respectively
• Involved in validating sales file with EDR and RMS (Sales Audit) on commission payment process to vendor via People soft Account Payable for a Sale/Return
• As a QA Lead, worked on estimates of the project in terms of test cases to be planned for E2E testing, risk assessment, handling triage call with all the scrum team and reporting to management via daily reports and metrics
• Involved in coordination with development team from RMS, EDW, Inventory management and other scrum teams for the scope of testing of the project and also working with Confidential and other functional area business partner in analyzing the requirement and understanding the risk and effort of testing involved between systems/application within in the timeline of the project

Environment: Agile, Jira, ATG Web Commerce, Mirakl, PIM, RetailManagement system (RMS), Manhattan Order Management system (OMS), EDW, PeopleSoft, Microsoft SQL server 2014